LifeLock Identity app not working? crashes or has problems?

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6 User reports:
App has problems
 User reports 6

⚠️ Most reported problems ⚠️
Not working
33.3%

Something else
33.3%

Connection
11.1%

Crashes
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 3 Reported Issues:

R
Ralph Smolik 2022-09-30

For the past year, every time I go in to click yes on my transaction alerts, I get a triangle that refers to another page, where the transaction is listed, I click yes , and it says disposition error, try again. This has happened every time I go the alert section and the transactions cannot be removed from the list when I answer yes. Issue has been occurring at least 4 times in the last year. Why do I need to do business with your firm if you cannot handle these issues?

T
Terri Ujueta 2022-07-23

The life lock on one of my children has frozen and shows him in the same location since July 14. And he has been very active but it’s showing him home since that date which is not accurate.

R
Regina Oliveti 2022-05-11

LifeLock not alerting me when on two separate occasions someone applied for credit cards using my social security number

Showing 1-3 of 3 reported issues:

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Common LifeLock Identity Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. LifeLock Identity iPhone Issues and Solutions

  2. LifeLock Identity Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: norton_mobile@nortonlifelock.com

Website: 🌍 Visit LifeLock Identity Website

Privacy Policy: https://www.nortonlifelock.com/privacy/gps-english

Developer: NortonMobile




‼️ Outages Happening Right Now

  • Apr 26, 2025, 01:00 AM

    a user from Makawao, United States reported problems with LifeLock Identity : Login

  • Apr 19, 2025, 10:30 AM

    a user from Dallas, United States reported problems with LifeLock Identity : Not working

  • Feb 27, 2025, 05:51 PM

    a user from Fallston, United States reported problems with LifeLock Identity : Crashes

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