LifeLock Identity app not working? crashes or has problems?

LifeLock Identity Status
I have a problem with LifeLock Identity

Are you having issues? Select the issue you are having below and provide feedback to LifeLock Identity.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
6 User reports:
App has problems
 User reports 6

⚠️ Most reported problems ⚠️
Not working
33.3%

Something else
33.3%

Connection
11.1%

Crashes
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of LifeLock Identity Problems 🔥

- Difficult to cancel subscription

- Freezing phones

- Poor VPN feature

📋 3 Reported Issues:

R
Ralph Smolik 2022-09-30

For the past year, every time I go in to click yes on my transaction alerts, I get a triangle that refers to another page, where the transaction is listed, I click yes , and it says disposition error, try again. This has happened every time I go the alert section and the transactions cannot be removed from the list when I answer yes. Issue has been occurring at least 4 times in the last year. Why do I need to do business with your firm if you cannot handle these issues?

T
Terri Ujueta 2022-07-23

The life lock on one of my children has frozen and shows him in the same location since July 14. And he has been very active but it’s showing him home since that date which is not accurate.

R
Regina Oliveti 2022-05-11

LifeLock not alerting me when on two separate occasions someone applied for credit cards using my social security number

Showing 1-3 of 3 reported issues:

Have a Problem with LifeLock Identity? Report Issue




Common LifeLock Identity Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. LifeLock Identity iPhone Issues and Solutions

  2. LifeLock Identity Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: norton_mobile@nortonlifelock.com

Website: 🌍 Visit LifeLock Identity Website

Privacy Policy: https://www.nortonlifelock.com/privacy/gps-english

Developer: NortonMobile




‼️ Outages Happening Right Now

  • Apr 26, 2025, 01:00 AM

    a user from Makawao, United States reported problems with LifeLock Identity : Login

  • Apr 19, 2025, 10:30 AM

    a user from Dallas, United States reported problems with LifeLock Identity : Not working

  • Feb 27, 2025, 05:51 PM

    a user from Fallston, United States reported problems with LifeLock Identity : Crashes

  • Started 5 minutes ago

    urpay

  • Started 5 minutes ago

    franceinfo

  • Started 19 minutes ago

    SOLARMAN Smart

  • Started 22 minutes ago

    Dreame

  • Started 22 minutes ago

    Hotels.com

  • Started 25 minutes ago

    hvv Card Info

  • Started 31 minutes ago

    petsXL | smart animal health