LifeLock Identity app not working? crashes or has problems?

LifeLock Identity Status


I have a problem with LifeLock Identity

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⚠️ Most reported problems ⚠️
Something else
42.9%

Not working
28.6%

Connection
14.3%

Crashes
14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of LifeLock Identity Problems 🔥

- Difficult to cancel subscription

- Freezing phones

- Poor VPN feature

📋 3 Reported Issues:

R
Ralph Smolik 2022-09-30

For the past year, every time I go in to click yes on my transaction alerts, I get a triangle that refers to another page, where the transaction is listed, I click yes , and it says disposition error, try again. This has happened every time I go the alert section and the transactions cannot be removed from the list when I answer yes. Issue has been occurring at least 4 times in the last year. Why do I need to do business with your firm if you cannot handle these issues?

T
Terri Ujueta 2022-07-23

The life lock on one of my children has frozen and shows him in the same location since July 14. And he has been very active but it’s showing him home since that date which is not accurate.

R
Regina Oliveti 2022-05-11

LifeLock not alerting me when on two separate occasions someone applied for credit cards using my social security number

Showing 1-3 of 3 reported issues:

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‼️ Outages Happening Right Now

  • Feb 27, 2025, 05:51 PM

    a user from Fallston, United States reported problems with LifeLock Identity : Crashes

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