Amex GBT app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Login
45.5%

Not working
27.3%

Something else
18.2%

Crashes
9.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Amex GBT Problems 😠👌🔥

- Cannot cancel or modify a flight without talking to a person

- Must download the app and sign up

- Useless setup to book a trip

- Extra feature on some Neo nonsense

- Have to do the leg work booking it all on an outdated website or call an agent and be charged a fee for it

  2 Reported Issues: 😵🆘🛟🚨📢

Keith Randall Jakeman
2023-03-10

Same as previous users: I reset my password an hour ago and it is still not updating for the app and i cant access now I can access on the web browser with the new password, but i cant do what i need to do unless i have this app... but the app wont work. Why are we not allowed to get assistance on the web? This app is not good.

Jarrod Biggo
2022-06-22

I reset my password an hour ago and it is still not updating for the app and i cant access now I can access on the web browser with the new password, but i cant do what i need to do unless i have this app... but the app wont work. Why are we not allowed to get assistance on the web? This app is not good.

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Common Amex GBT Problems & Solutions. Troubleshooting Guide

       


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E-Mail: [email protected]

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Developer: GBT US LLC


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Developer: American Express

E-Mail: [email protected]

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About this app

Whether you are a road warrior booking complex international trips with many connections, or simply trying to keep track of flight, hotel, car and rail details without resorting to paper itineraries that are hard to access when you need them – Amex GBT Mobile is your partner in all things travel. • Access booking features directly from the home screen of the mobile app. • Updated itineraries and timeline view allow for easy access to all of your travel. • New action oriented trips and segments, with contextual options based on where you are in your journey. • Add trips booked anywhere using our new import feature. • Our improved timeline view allows you to see all your trips in one feed. • Our Messenger feature allows you to connect with a travel counselor for assistance. • Modify or change existing trips booked with American Express GBT. • Book new trips, flights, hotels or other travel with a live agent.  Never miss a beat, with trip updates and messages. • Receive important travel updates and notifications in real time. • Stay safe while on the road, with Expert Care and Proactive Traveler Care. • In order to register and use Amex GBT Mobile, *your company needs to be a customer of American Express Global Business Travel* and have signed up for AmexGBT (if they have not, please ask your company's travel manager to get in touch with their account manager).  Welcome to Amex GBT Mobile: the business travel app that empowers customers of American Express Global Business Travel (GBT) by providing global access to booking, trip information, and live servicing.  You will then need to enter your company email address and complete a few registration steps. • Available in 109 countries globally, in English, Czech, Danish, Dutch, Finnish, French, French Canadian, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, and Swedish.  We focus on the details, so you can focus on the reason you are traveling (and maybe even get some rest).  If your company does not yet manage travel using American Express GBT’s tools, discounts and world-renowned customer service, please ask your leadership to get in touch with us to learn more about how we can help you get the most out of your travel: app. com.