Amex GBT app not working? crashes or has problems?

Amex GBT Status

Published by on 2023-12-19

Welcome to Amex GBT Mobile: the business travel app that empowers customers of
American Express Global Business Travel (GBT) by providing global access to
booking, trip information, and live servicing. We focus on the details, so you
can focus on the reason you are traveling (and maybe even get some rest).


I have a problem with Amex GBT

Are you having issues? Select the issue you are having below and provide feedback to Amex GBT.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
200.0%

Login
100.0%


Reported Issues: 2 Comments

By Keith Randall Jakeman   1 year ago


Same as previous users: I reset my password an hour ago and it is still not updating for the app and i cant access now I can access on the web browser with the new password, but i cant do what i need to do unless i have this app... but the app wont work. Why are we not allowed to get assistance on the web? This app is not good.

By Jarrod Biggo   1 year ago


I reset my password an hour ago and it is still not updating for the app and i cant access now I can access on the web browser with the new password, but i cant do what i need to do unless i have this app... but the app wont work. Why are we not allowed to get assistance on the web? This app is not good.


Common dislikes about Amex GBT app

- Cannot cancel or modify a flight without talking to a person

- Must download the app and sign up

- Useless setup to book a trip

- Extra feature on some Neo nonsense

- Have to do the leg work booking it all on an outdated website or call an agent and be charged a fee for it



Have a Problem with Amex GBT Mobile? Report Issue

Leave a comment:




Common Amex GBT Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GBT US LLC, developers of Amex GBT.


100% Contact Match

Developer: GBT US LLC

E-Mail: [email protected]

Website: Visit Amex GBT Website

57.14% Contact Match

Developer: American Express

E-Mail: [email protected]

Website: Visit American Express Website



About this app

Whether you are a road warrior booking complex international trips with many connections, or simply trying to keep track of flight, hotel, car and rail details without resorting to paper itineraries that are hard to access when you need them – Amex GBT Mobile is your partner in all things travel. • Access booking features directly from the home screen of the mobile app. • Updated itineraries and timeline view allow for easy access to all of your travel. • New action oriented trips and segments, with contextual options based on where you are in your journey. • Add trips booked anywhere using our new import feature. • Our improved timeline view allows you to see all your trips in one feed. • Our Messenger feature allows you to connect with a travel counselor for assistance. • Modify or change existing trips booked with American Express GBT. • Book new trips, flights, hotels or other travel with a live agent.  Never miss a beat, with trip updates and messages. • Receive important travel updates and notifications in real time. • Stay safe while on the road, with Expert Care and Proactive Traveler Care. • In order to register and use Amex GBT Mobile, *your company needs to be a customer of American Express Global Business Travel* and have signed up for AmexGBT (if they have not, please ask your company's travel manager to get in touch with their account manager).  Welcome to Amex GBT Mobile: the business travel app that empowers customers of American Express Global Business Travel (GBT) by providing global access to booking, trip information, and live servicing.  You will then need to enter your company email address and complete a few registration steps. • Available in 109 countries globally, in English, Czech, Danish, Dutch, Finnish, French, French Canadian, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, and Swedish.  We focus on the details, so you can focus on the reason you are traveling (and maybe even get some rest).  If your company does not yet manage travel using American Express GBT’s tools, discounts and world-renowned customer service, please ask your leadership to get in touch with us to learn more about how we can help you get the most out of your travel: app. com. 



Solve Problems with Similar Apps: