Swann Security Status

Not able view playback

Up App updated now keeps going off and have to restart it

i have 2x wifi Xtreem cameras. I've downloaded the correct app. it worked perfectly yesterday at home. now I'm at work and the app crashes within 5 seconds of trying to load the app! looking on this forum of issues its quite a regular problem. what's the fix please? Yes I've deleted & reinstalled the app yes im on work wifi yes ive turned wifi off & tried just using mobile data

Received an updated Swann Security App on my Android this morning. Had problems when on 5g cell before, and now have problems with 4g and 5g. Audio and video are choppy. This is an improvement ?

Your Swann Security App works fine on 4g, but audio cuts in and out on 5g service. The video on 5g is good but audio is bad . I have other services that provide video and audio that works perfect on 5g, so this is an issue with Swann Security App !

Not able to login. My details are correct. This has been down for approximately 2 weeks now.

Partners app keeps saying enter login details, doesn’t recognises details and then locks her out. What are we doing wrong ?

Since one of the latest updates to the Swann app, it keeps crashing, running super slow with very delayed responses to my prompts and causes my iPhone 8 to freeze up. The app worked fine before. I can see there are new features on the app that look good. Looking forward to using them.

Swann app keep stating that I have input wrong credentials and locks me out - I have checked details using the home login which are correct HELP!

Program freezes

Live view app not working again - crashes constantly

When I open my app it immediately closes.

I have issues with playback. It says too large can't display playback from 2/13/2023 morning. How c an I view these clips

swann app playback not working....I'm paying for this service and feel I should get the service I'm paying for.do i get a discount on my service

After pairing the App is stuck on the 'Congratulations ...' message.

We cannot get playback videos on our phones or other devices, but it does work through the TV.

Does not record anything

I've recently bought a swann 4480 dvr in which I've set up but I can't seem to download the commatable app that they recomend It starts trying to download to my phone then stops this just goes on start stop im really at breaking point with this whole set up.

I'm unable to playback any clips.. attempted to uninstall and reinstall on my Galaxy S20 but it has not cured the problem. The app store has no updates to install. How can this be fixed?

Playback videos within the Swann app just do not load

We cannot get playback videos on our phones or other devices, but it does work through the TV.

Can not playback Screen is black Everything else works

I am constantly having issues connecting through the app on IOS. Can you please help me get this resolved? Thank you!

My swann has been working fine except for losing wi fi here and there. 2 days ago it lost connection and I have tried everything I know to do but it won't reconnect and motion detection ligh won't come on either at dark, but the power light which is red on camera not green shows power to the unit , how do I fix this problem.

My playback is not working on my phone. It says error. Code 2

Playback not working after upgrade to Android 13

Can not get it to record

Playback stopped working. Is due to iOS update? Also notifications no longer work.

Can’t play back any video on my iphone

Every time I open the app it crashes two or three times then finally stays open. While open, I’m unable to view live video feed it’s either frozen from 2 days ago or a blurry screen. Also am not able to view any playback from previous days. I am a small business owner and the live feed and playback is extremely important. Need help fixing asap.