Southwest Airlines app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
51.2%

Something else
16.3%

Connection
9.3%

Crashes
9.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Southwest Airlines Problems 😠👌🔥

- Delays can cause problems with connecting flights.

- The voucher number changed to the flight I cancelled.

- Customer service locations were not available during a hurricane emergency.

- Flight was canceled due to weather, resulting in extra costs.

- Return flights were cancelled with no reimbursement.

- Error when entering phone number for credit card offer.

  7 Reported Issues: 😵🆘🛟🚨📢

Geraldine Shirley
2024-10-29

I have the SW AIRLINES app on my iPhone and recently. I cannot get the app to work. It freezes

Robert
2024-02-20

my swa app on my I phone pops up login .gov and then ask do you want to download the letter P

Vivian Woodward
2023-09-29

SW app won’t let me check in and won’t load to my Apple Watch. I’ve used the app for years and with my new iPhone 13 it won’t work.

Susan Comer
2023-06-07

Error code when trying to complete purchase.

Jane Fick
2022-11-04

Southwest app not working on I phone 14…

BJ
2022-08-08

Touch ID no longer working on my iPad. I tried logging out and back I don't even get an option to opt into using touch ID. Has this been removed from the app? I have used it on both my apple and android devices successfully for several years. How to I get the touch ID option back?

Alli Etherington
2022-07-25

I have tried to open the app for a few weeks. Restarted phone, updated the app, deleted app and re downloaded it but nothing working. I just get a message saying “something went wrong please try again”. i have tried about a dozen times today

Showing 1-7 of 7

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About this app

Use SouthwestAirlines to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies. 1Available only on WiFi-enabled aircraft. Limited time offer. Where available. 2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight.  Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check.  Did you forget to add your Rapid Rewards® number during booking? – No worries, add it after booking your flight and earn points.  Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status, and more.  Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear.  You can now use flight credits, Southwest LUV Vouchers, and gift cards when changing your flight in SouthwestAirlines .  Don’t forget to add your Mobile Boarding Passes to Apple Wallet!  This is an additional option to our other available payment methods - PayPal® or Credit/Debit Cards.  Your unused Southwest® flight credit(s) will show in ‘My Account’, within ‘travel funds’ section.  You’ll know key information like estimated time of arrival and estimated price before booking.  Get mobile boarding passes for all passengers on your trip 24 hours in advance.  Sign up for Rapid Rewards® and earn points on your flights.  Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer and then tap on “Chat.  Apple Pay® is now available as a payment option in the iOS app!  Thanks to our partnership with Lyft®, you can now use SouthwestAirlines to help you request a Lyft®!  Check in, change or cancel your flights.