Southwest Airlines app not working? crashes or has problems?

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69 Problems reported in the last 24 hours

Most reported problems

Not working
46.2%

Crashes
15.4%

Something else
11.5%

Connection
9.0%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
T
Terry:

[Solved] Screen locks on hazardous materials page when trying to retrieve boarding pass

D
Doris L Walczak:

[Solved] App shows on my android phone (OnePlus 10), but won't open!

C
Carlos Perez:

Not letting me see boarding passes. Goes to hazardous materials page and won't let me go back or

S
Steven Vodney:

When I try to view my boarding pass, it goes to a "materials" screen and there is no way to move on

J
Johnny Blue Star:

Southwest Airlines app won’t open

G
Gregory Dixon:

App not working

N
Nancy Knuepfer:

App is frozen

G
Geraldine Shirley:

I have the SW AIRLINES app on my iPhone and recently. I cannot get the app to work. It freezes

📋 9 Reported Issues:

K
Karin Kramer 2025-11-25

Can’t get off flammable information page

T
Terry 2025-11-25

Screen locks on hazardous material pageafter atte

L
Linda Martin 2025-01-12

Won’t complete update

R
Robert 2024-02-20

my swa app on my I phone pops up login .gov and then ask do you want to download the letter P

V
Vivian Woodward 2023-09-29

SW app won’t let me check in and won’t load to my Apple Watch. I’ve used the app for years and with my new iPhone 13 it won’t work.

S
Susan Comer 2023-06-07

Error code when trying to complete purchase.

J
Jane Fick 2022-11-04

Southwest app not working on I phone 14…

B
BJ 2022-08-08

Touch ID no longer working on my iPad. I tried logging out and back I don't even get an option to opt into using touch ID. Has this been removed from the app? I have used it on both my apple and android devices successfully for several years. How to I get the touch ID option back?

A
Alli Etherington 2022-07-25

I have tried to open the app for a few weeks. Restarted phone, updated the app, deleted app and re downloaded it but nothing working. I just get a message saying “something went wrong please try again”. i have tried about a dozen times today

Showing 1-9 of 9 reported issues:


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‼️ Outages Happening Right Now

  • Jun 03, 2026, 01:27 PM

    a iOS user from Bonner Springs, United States reported problems with Southwest Airlines : Crashes

  • Jun 01, 2026, 01:29 PM

    a iOS user from Council Bluffs, United States reported problems with Southwest Airlines : Not working

  • May 29, 2026, 05:06 PM

    a user from Houston, United States reported problems with Southwest Airlines : Connection

  • May 27, 2026, 03:25 PM

    a iOS user from Silver City, United States reported problems with Southwest Airlines : Connection

  • May 14, 2026, 01:46 PM

    a iOS user from Ashburn, United States reported problems with Southwest Airlines : Not working

  • May 13, 2026, 12:10 PM

    a iOS user from Dallas, United States reported problems with Southwest Airlines : Crashes

  • May 13, 2026, 10:05 AM

    a Windows user from San Antonio, United States reported problems with Southwest Airlines : Crashes

  • May 13, 2026, 04:49 AM

    a iOS user from Albuquerque, United States reported problems with Southwest Airlines : Crashes

  • May 08, 2026, 06:45 PM

    a iOS user from Dallas, United States reported problems with Southwest Airlines : Not working

  • May 05, 2026, 12:14 AM

    a iOS user from Fort Collins, United States reported problems with Southwest Airlines : Not working

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