StarMoney app not working? crashes or has problems?

StarMoney Status

Last Updated on 2024-10-21 by Star Finanz GmbH

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Summary of StarMoney Problems 😠👌🔥

- App is in a pre-beta version and lacks the complete functionality of the PC version.

- App does not recognize Deutsche Bank or Commerzbank, making it practically unusable.

- Only able to register the Extrakonto of Diba, unable to register the associated Depot.

- Does not fully support DKB account, unlike other similar apps.

- Limited functionality overall.

Have a Problem with StarMoney - Banking + Finanzen? Report Issue

Common StarMoney Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot StarMoney app on iOS and Android devices. Solve all StarMoney app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

StarMoney iPhone Issues and Solutions

StarMoney iOS app crashes, not working, errors
StarMoney iOS app network issues
StarMoney on iOS has black/white screen

StarMoney Android App Issues and Solutions

StarMoney has errors/crashing/not working
StarMoney server network connectivity issues
StarMoney has black screen

StarMoney iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever StarMoney app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix StarMoney app crashes or not working on Iphone (iOS):

Close and restart the StarMoney app on iPhone
Update StarMoney app to the Latest Version for iOS
Uninstall and reinstall StarMoney iPhone app
Update your iPhone to the latest iOS version

Fix StarMoney on iPhone unable to connect to server/internet connection issues::

To resolve StarMoney network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix StarMoney black/white screen (blank screen) on iPhone:

Follow the StarMoney iOS app troubleshooting guide Here →

StarMoney Android App Issues and Solutions

Fix StarMoney not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent StarMoney app issues:

Force Stop the StarMoney App
1. On android, goto "Settings" » click StarMoney app. » click "Force Stop".

Update StarMoney to the latest version on PlayStore

Clear StarMoney App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "StarMoney app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch StarMoney.

Fix StarMoney unable to contact server/ StarMoney internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click StarMoney » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got StarMoney » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch StarMoney on android.

Solve StarMoney black/white screens issue on Android:

Follow the StarMoney android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Star Finanz GmbH, developers of StarMoney.

About this app

Ob unterwegs oder zuhause: Holen Sie sich die Königsdisziplin für Ihre Finanzen! this app Flat erhalten Sie für 5,49 EUR/Monat – monatlich kündbar. • Das In-App-Abo this app Plus schließen Sie zu 1,99 € / Monat ab. app. Bei Verwendung bzw. Sie möchten noch mehr aus Ihren Finanzen machen? this app Plus erhalten Sie für 1,99 EUR/Monat – monatlich kündbar. Die Einhaltung strenger Gesetzesvorgaben ist für uns ein Muss! Der TÜV bestätigt das sichere Banking mit this app – jedes Jahr! Mit this app Basis profitieren Sie von einer komplett funktionsfähigen Banking-App. Wir freuen uns, Sie bei Ihrem Online-Banking mit unserem Produkt professionell zu unterstützen. Viel Spaß mit this app!