Etihad Airways app not working? crashes or has problems?

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25 User reports:
App has problems
 User reports 25

⚠️ Most reported problems ⚠️
Not working
25.8%

Crashes
22.6%

Login
19.4%

Something else
19.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Etihad Airways Problems 🔥

1. Casablanca destination cannot be chosen as a start city

2. Seat selection gets clumsy sometimes if flights are full

3. App lacks many features and the GUI is poor

4. Chat support only available during Dubai time

5. Phone support is almost negligible

6. Person in the other end knows very little to help

📋 6 Reported Issues:

C
Chris Bale 2023-11-30

Trying to get to Payments section after making seat reservations. But nothing happens. System shows it is working (3 white dots), but it has now been 45 minutes. I think you have a systems problem.

H
Helen Large 2023-07-24

Trying to allocate and pay for seat selection. Get through to payment section and it just crashes.

N
Niall Lacey 2023-05-19

Flight time change. App wants me to tap Confirm but when I do I just get a blank page. Help bot is useless. Can only talk to people on Facebook page but problem still not fixed. Can't finish seat selection either. Unwieldy and useless App.

L
Luke 2023-05-03

Flight time has changed says on app to tap and confirm. But the screen just keeps going blank and nothing is happening.

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R
Rodney Nilbett 2022-11-22

Etihad IPhone App won’t recognise my upcoming trip,which is shown on my computer Only take phone over seas

N
Natalie Maria Taylor 2022-05-02

Have been trying to book my flight from Abu Dhabi to Toronto flight since over a month on the app I always use. Every time I try to finishes my booking - I receive a message. There is a problem. Please call. I have deleted and reinstalled the app. And still receiving the same message

Showing 1-6 of 6 reported issues:

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Common Etihad Airways Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Etihad Airways iPhone Issues and Solutions

  2. Etihad Airways Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: mobileappfeedback@etihad.ae


Verified email ✔✔

E-Mail: androidfeedback@etihad.ae

Website: 🌍 Visit Etihad Airways Website

Privacy Policy: http://www.etihad.com/en/legal/privacy-policy/

Developer: Etihad Airways P.J.S.C




‼️ Outages Happening Right Now

  • Mar 09, 2025, 09:14 PM

    a user from Karlsruhe, Germany reported problems with Etihad Airways : Login

  • Feb 24, 2025, 10:32 AM

    a user from Milan, Italy reported problems with Etihad Airways : Crashes

  • Feb 10, 2025, 01:42 PM

    a user from Übersaxen, Austria reported problems with Etihad Airways : Not working

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