Thai Airways app not working? crashes or has problems?

Thai Airways Status

Published by Thai Airways International on 2023-10-27

Thank you for choosing Thai Airways. Whether relaxing holidays, city breaks,
short trips, business of pleasure, simply download Thai Airways app to get your
best travel companion.

I have a problem with Thai Airways

Are you having issues? Select the issue you are having below and provide feedback to Thai Airways.

User reports:
App has problems

User reports 87

problems reported in the last 24 hours

24 hour clock

Most reported problems

Crashes

88.5%

Not working

11.5%

Something else

2.3%

Reported Issues: 2 Comments

By Peter Braun 1 week ago

I have a problem with the Thai airways app on Android. The phone as a pixel 6. I have uninstalled and reinstalled the app. As soon as I add a trip it crashes. Then the screen flashes up and immediately closes every time it opens. The app opens the screen flashes then the app disappears.

By John Deeney 1 month ago

Keps crashing cat see my trips

Common dislikes about Thai Airways app

- None mentioned in the feedback provided.

Have a Problem with Thai Airways? Report Issue

Common Thai Airways Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Thai Airways app on iOS and Android devices. Solve all Thai Airways app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Thai Airways iPhone Issues and Solutions

Thai Airways iOS app crashes, not working, errors
Thai Airways iOS app network issues
Thai Airways on iOS has black/white screen

Thai Airways Android App Issues and Solutions

Thai Airways has errors/crashing/not working
Thai Airways server network connectivity issues
Thai Airways has black screen

Thai Airways iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Thai Airways app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Thai Airways app crashes or not working on Iphone (iOS):

Close and restart the Thai Airways app on iPhone
Update Thai Airways app to the Latest Version for iOS
Uninstall and reinstall Thai Airways iPhone app
Update your iPhone to the latest iOS version

Fix Thai Airways on iPhone unable to connect to server/internet connection issues::

To resolve Thai Airways network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Thai Airways black/white screen (blank screen) on iPhone:

Follow the Thai Airways iOS app troubleshooting guide Here →

Thai Airways Android App Issues and Solutions

Fix Thai Airways not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Thai Airways app issues:

Force Stop the Thai Airways App
1. On android, goto "Settings" » click Thai Airways app. » click "Force Stop".

Update Thai Airways to the latest version on PlayStore

Clear Thai Airways App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Thai Airways app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Thai Airways.

Fix Thai Airways unable to contact server/ Thai Airways internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Thai Airways » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Thai Airways » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Thai Airways on android.

Solve Thai Airways black/white screens issue on Android:

Follow the Thai Airways android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Thai Airways International, developers of Thai Airways.

100% Contact Match

Developer: Thai Airways International

E-Mail: [email protected]

Website: Visit Thai Airways Website

About this app

Whether relaxing holidays, city breaks, short trips, business of pleasure, simply download Thai Airways app to get your best travel companion. Search for flight availability or access recent flight searches and book flights to your favorite destinations. View your Royal Orchid Plus membership profile, miles, and member tier. Access your trip offline, and view details of your past and upcoming bookings. Get quick access to our services based on your travel journey. Plan your trips and check flight schedule beforehand. Explore THAI’s great deals and promotional offers. Easier and simpler check-in process on your mobile device. Pre-populate Royal Orchid Plus member details on the passenger information page.