ELESION Status

Last Updated on 2025-02-11 by PEARL. GmbH

I have a problem with ELESION

Are you having issues? Select the issue you are having below and provide feedback to ELESION.

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⚠️ Most reported problems ⚠️

Not working

38.9%

29.0%

Crashes

16.2%

Connection

14.1%

24 hour clock ⏰

Common ELESION Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ELESION network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ELESION App
1. On android, goto Settings » ELESION » click [Force Stop]

Clear ELESION App Cache and Data:
1. On android, goto Settings » Apps » ELESION » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ELESION.

On android, goto Settings » Apps or Manage Apps tab.
Click ELESION » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ELESION » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ELESION

E-Mail: support@elesion.com

Website: 🌍 Visit ELESION-Smart Home Technologie Website

Privacy Policy: https://www.pearl.de/infos/datenschutz_elesion_de.html

Developer: App-Support

Apr 10, 2025, 03:17 PM
a user from Laval, France reported problems with ELESION : Crashes
Mar 30, 2025, 09:10 PM
a user from Chavannes, Switzerland reported problems with ELESION : Login
Mar 24, 2025, 12:16 PM
a user from Wilhelmshaven, Germany reported problems with ELESION : Connection
Mar 19, 2025, 10:29 AM
a user from Bad Belzig, Germany reported problems with ELESION : Account
Mar 04, 2025, 09:52 PM
a user from Gevelsberg, Germany reported problems with ELESION : Connection
Feb 28, 2025, 05:50 PM
a user from Le Fenouiller, France reported problems with ELESION : Login
Feb 28, 2025, 03:36 PM
a user from Noyal-Muzillac, France reported problems with ELESION : Not working
Feb 23, 2025, 11:11 AM
a user from Dallas, United States reported problems with ELESION : Login
Feb 22, 2025, 02:34 PM
a user from L’Isle-sur-le-Doubs, France reported problems with ELESION : Login
Feb 22, 2025, 03:42 AM
a user from Amsterdam, Netherlands reported problems with ELESION : Not working
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