ELESION Status

Last Updated on 2024-09-18 by PEARL. GmbH

I have a problem with ELESION

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⚠️ Most reported problems ⚠️

Not working

38.1%

28.8%

Connection

17.7%

Crashes

13.5%

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Common ELESION Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ELESION network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ELESION App
1. On android, goto Settings » ELESION » click [Force Stop]

Clear ELESION App Cache and Data:
1. On android, goto Settings » Apps » ELESION » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ELESION.

On android, goto Settings » Apps or Manage Apps tab.
Click ELESION » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ELESION » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ELESION

E-Mail: support@elesion.com

Website: 🌍 Visit ELESION-Smart Home Technologie Website

Privacy Policy: https://www.pearl.de/infos/datenschutz_elesion_de.html

Developer: App-Support

Feb 13, 2025, 12:39 PM
a user from Voulême, France reported problems with ELESION : Crashes
Feb 13, 2025, 10:43 AM
a user from Kirchdorf, Germany reported problems with ELESION : Crashes
Feb 13, 2025, 09:35 AM
a user from Laval, France reported problems with ELESION : Crashes
Feb 12, 2025, 04:02 PM
a user from Makuharihongo, Japan reported problems with ELESION : Crashes
Feb 12, 2025, 02:57 PM
a user from Dresden, Germany reported problems with ELESION : Crashes
Feb 12, 2025, 02:42 PM
a user from Bordeaux, France reported problems with ELESION : Crashes
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