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- Problems on iPhone XS max
- Cannot pass through the passenger name screen
- Address pointing is screwed
- Cannot accept non-Indonesian credit cards without verification
- Inconsistent emails thread
- Lost $1000 without even reaching the airport
- Did not refund the airport tax
I used the app to book my flights, but the system issued me an incorrect ticket. Despite contacting them the minute I received the incorrect e-ticket, they have been incredibly uncooperative in rescheduling my flight. It takes ages to get through to an agent on the customer service line and when you do finally speak to someone, they tell you that they can't do anything, but will pass your message along. Their chat support is even worse, with whoever handling that being completely incompetent. They reschedule the flight to whenever they choose, i.e., completely wrong dates, and still try to charge a rescheduling fee, irrespective of the fact that the whole situation arose due to their system error. I will never use them again and am now out of pocket having to book an extra night's accommodation because I won't arrive in time to catch the ferry to my end destination. I absolutely do NOT recommend using them: the couple of bucks you're looking to save are not worth the hassle of having to deal with their faulty systems and useless staff.
Keeping getting message "Oops, the system encountered a temporary error" when trying to calculate the cost and book flights... have reset my device and waited nearly 24hrs, but still happening
Apps crashed
Apps crash
Apps crash
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Developer: Traveloka