Traveloka Status
Published by PT Traveloka Indonesia on 2024-06-05 Traveloka is here to simplify travel and a companion for every need. It’s time
to take more opportunities in life.
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problems reported in the last 24 hours
Reported Issues: 5 Comments
By Aimee-Louise Frangos 7 months ago
I used the app to book my flights, but the system issued me an incorrect ticket. Despite contacting them the minute I received the incorrect e-ticket, they have been incredibly uncooperative in rescheduling my flight. It takes ages to get through to an agent on the customer service line and when you do finally speak to someone, they tell you that they can't do anything, but will pass your message along. Their chat support is even worse, with whoever handling that being completely incompetent. They reschedule the flight to whenever they choose, i.e., completely wrong dates, and still try to charge a rescheduling fee, irrespective of the fact that the whole situation arose due to their system error. I will never use them again and am now out of pocket having to book an extra night's accommodation because I won't arrive in time to catch the ferry to my end destination. I absolutely do NOT recommend using them: the couple of bucks you're looking to save are not worth the hassle of having to deal with their faulty systems and useless staff.
By David 11 months ago
Keeping getting message "Oops, the system encountered a temporary error" when trying to calculate the cost and book flights... have reset my device and waited nearly 24hrs, but still happening
By Rudijanto Angkawidjaja 1 year ago
Apps crashed
By Jennifer 1 year ago
Apps crash
By Jennifer 1 year ago
Apps crash
Common dislikes about Traveloka app
- Problems on iPhone XS max
- Cannot pass through the passenger name screen
- Address pointing is screwed
- Cannot accept non-Indonesian credit cards without verification
- Inconsistent emails thread
- Lost $1000 without even reaching the airport
- Did not refund the airport tax
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Common Traveloka Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Traveloka app on iOS and Android devices. Solve all Traveloka app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PT Traveloka Indonesia, developers of Traveloka.
100% Contact Match
Developer: Traveloka
E-Mail: [email protected]
Website: Visit Traveloka Website
With our multi-language travel app currently available in English, Indonesian, Thai and Vietnamese versions, you can book flight tickets and hotel booking, pay via secure and convenient payment methods including credit cards, bank transfers, and various pay-points throughout Southeast Asia. Find flights and hotel promo, book cheap flight tickets with a wide variety of choices to book hotels, villas or resorts at the best prices on the this app app! Find the best hotel prices at this app! this app provides various payment methods that are easily accessible, including providing Pay upon Check In options and hotel bookings without a credit card. For hotel booking, get amazing hotel deals on hand-picked hotels from budget hotels to 5 star luxury hotels in major destinations including Singapore, Malaysia, Thailand, Vietnam, Philippines, and all across the world. With the most complete choice of airlines, starting from Singapore Airlines, Scoot, Jetstar, AirAsia, Malaysia Airlines, KLM, Emirates, Etihad, Qatar Airways, and various other international airlines, this app is equipped with standard health protocols. Find various activities around you and enjoy more convenient features such as this app Easy Access so you are free to queue, with this app Xperience. Fill in the booking form quickly via Passenger Quick Pick, monitor cheap airline tickets via Price Alerts, collect favorite places and products with Save List. Our English, Indonesian, Malay, Thai and Vietnamese-speaking customer service team is available to answer your questions over the phone, chat, or email. Need a faster response? Our virtual assistant IVAN (Intelligent Virtual Assistant) is always ready to help you through the chat feature in Traveloka , ensuring you always have the support you need for 24 hours and 7 days a week. Install this app app now and get special offers from special discounts, promo and free this app points. Time for a trip! Now as the Lifestyle Superapp in Southeast Asia, more than 20 products and various this app features are available for you. With this app Xperience, you can also easily order various things from attractions, tours, food & drink to transport. Activate your location for culinary recommendations, attractions, and entertainment near you and at your destination for holiday recommendations and promo! Your trip has gotten easier with free booking cancellations, last minute bookings, as well as a money back guarantee. Recommendations for tourist tickets, attractions and events to cinema tickets, all specially curated for you. Points can be used to get various discounts or attractive promos at this app.
