Hopper app not working? crashes or has problems?

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I have a problem with Hopper

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⚠️ Most reported problems ⚠️
Something else
76.9%

Crashes
10.3%

Not working
7.7%

Connection
2.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Hopper Problems 🔥

- App wasn’t very user friendly in that it would not show which flights could accommodate 2 passengers for the dates originally indicated on my Price Freeze

- Notifications are too frequent

- Took over a month to get a full refund from a flight that was cancelled within 24 hours

- Unable to contact Hopper since they do not have a customer service number

- Price Freeze wouldn’t allow to book a flight that had increased in price

📋 30 Reported Issues:

D
Debora Mason 2024-08-30

Cannot log into app on my phone. I have an android.

R
Rafael Hernandez 2023-09-04

The watch feature of hooper looks is not working all the time. No new searches are been watch the app is not working like used to.

S
Susana Azanedo 2023-05-10

Hello, the app is not loading

K
KAREN CAUTHORN 2023-03-23

Every time I go into the Hopper application, on my iphone, it says uh oh, server trouble. It says check status.hopper.com for outage updates, but when I do that, it says system is operational. What do I need to do to be able to see my flight information that I booked through Hopper????

M
Mark Kerr 2022-12-29

It takes your money but provides no email, confirmation, etc... Furthermore, there's no way to actually speak to anyone at all. No chat, phone, nothing.

S
Sravya Palagummi 2022-12-19

When I am trying to enter card details , I am geting security code error problem. Tried with two cards but still facing the same issue.

A
Amy Hammond 2022-10-01

I have downloaded the app and am trying to use it on the recommendation of friends. I have WiFi connected, but the app does not load past the I ital screen with the hopper logo. I have shut down and restarted the phone and uninstalled and re-installed the app. Still nothing.

R
Rogelio Lozano Rosciano 2022-09-23

I try searching for flights and it always says there has been an error and should try again later

M
Michelle Paul 2022-09-11

We have an existing flight reservation on October 11 from Los Angeles to Frankfurt on the Condor flight we wanted to see about upgrading our flight - I tried using the app and it continuously says the server is down please advise as what to do

S
Shashi 2022-08-31

I need to cancel my booking made 2-3 hrs ago and the Hopper app says “Uh Oh. Server trouble”. And the status.hopper.com website says no outage. I was really hoping Hopper was better than other apps.

S
Shelly Crewe 2022-08-30

I am unable to change my flight because every time I try to access the in app chat option it doesn’t open and says “Uh Oh, server trouble”. It’s been saying this for two months and it’s very frustrating!!!

T
Tina Dowlearn 2022-08-28

Unable to use app, once I sign in to my account, it boots me out and the app crashes. Have more to book and I am unable to access my current bookings. Please help!

D
DP 2022-08-11

I get “CONNECTIVITY ISSUE NO INTERNET CONNECTION “!!!! I have deleted the app many times, reloaded & still can’t connect! All other apps and connectivity are working just fine.

R
Renee White 2022-08-07

I have been trying to book and pay for a flight for the last three hours and every time I get to the swipe to pay it says there’s a problem and I have way more than enough money in my bank account so the problem is not on my end. I’m getting really frustrated because I really want the price of this flight and your system is not working so now I feel like I’m going to get stuck getting a more expensive flight .

S
Sisca 2022-07-28

I am trying to login to my hopper app but it keeps saying 'limit exceeded'. Please help!

H
Hasan Mostafa 2022-07-26

I booked International fly for my wife and my son for August 2nd and I changed to Octber 15 I paid extra fee for any reason fly change on my wife flight and I've been having issue with Hopper app I am not able to cancel or change or talk to customer service . I need this flight to be canceled immediately or at least I can change the date

J
Jutatip Pinsaimun 2022-07-26

my flight was pending status for 2 day I want to cancel this flight now what i can do ?

D
Dewi 2022-07-24

The hopper application cannot be used. I can't book a hotel anymore. I am sad. I am disappointed. Suddenly the status limit exceeded when logging in. Please help.

D
Dewi 2022-07-24

Aplikasi hopper tidak bisa di gunakan. Saya tidak bisa booking hotel lagi. Saya sedih. Saya kecewa. Tiba tiba statusnya limit exceeded ketika Log in. Please help ya.

K
Keith Morton 2022-07-22

We're trying to buy a ticket through the Hopper app, and when we try to use our (Uzbek) phone number, we receive the message that the limit has exceeded.

M
Makennah 2022-07-12

The app crashed when trying to book my flight and it took the money out of account which was more than I was agreeing to pay for the flights anyway. I was unfairly charged and unable to view any sort of confirmation of the flight in the app or through email therefore unable to contact support to get help.

R
Regina Davenport 2022-07-11

I have always relied on Hopper!! Now I get “CONNECTIVITY ISSUE NO INTERNET CONNECTION “!!!! I have deleted the app 5 times, reloaded & still can’t connect!

A
Amaani F Lyle 2022-06-19

server trouble. just got a new phone but this error message has been appearing for weeks.

C
Charlette Rose Epifanio 2022-06-07

I booked flight but can’t access the booking in the app. I get message that I have connectivity issue. But I have good WiFi and cellular. I can also access other items in app like bookings. Hotels etc.

K
Kash Ajayi 2022-06-01

I am trying to login to my hopper app but it keeps saying 'limit exceeded'. Please help!

J
Jim 2022-05-26

I can not get past the screen where you enter the from and to information on an android surface duo 2

O
Orenda 2022-05-19

I booked a flight with hopper in they did not send me a confirmation code how can I get my code

J
Jaid Winland 2022-05-05

I have tried to book my flight three times and three times it has crashed, but it has taken money out of my account EVERY SINGLE TIME. I only want to book one flight. I DO NOT authorize any of those charges and I want a FULL REFUND as I did not book those flights.

K
Kate Murphy 2022-04-13

Trying to book a flight on hopper app (android) and it allows me to choose my flight, 'add all the things', and then i just get the pink screen with the running rabbit .. forever. I uninstalled and reinstalled .. same thing.

C
Carsey Stamos 2022-03-14

I have waited till the price dropped 3 times now over a week to book my flights. Every time i book the flight the app crashes at the end and my money is taken.

Showing 1-30 of 30 reported issues:

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