Gum app not working? crashes or has problems?

Gum Status

Published by Kunze Medien AG

Vermietung & Service - Wir bieten neben unseren Vermietungen zusätzliche
umfangreiche Services rund um das Thema Mobilität.

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Common Gum Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gum app on iOS and Android devices. Solve all Gum app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gum iPhone Issues and Solutions

Gum iOS app crashes, not working, errors
Gum iOS app network issues
Gum on iOS has black/white screen

Gum Android App Issues and Solutions

Gum has errors/crashing/not working
Gum server network connectivity issues
Gum has black screen

Gum iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gum app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gum app crashes or not working on Iphone (iOS):

Close and restart the Gum app on iPhone
Update Gum app to the Latest Version for iOS
Uninstall and reinstall Gum iPhone app
Update your iPhone to the latest iOS version

Fix Gum on iPhone unable to connect to server/internet connection issues::

To resolve Gum network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gum black/white screen (blank screen) on iPhone:

Follow the Gum iOS app troubleshooting guide Here →

Gum Android App Issues and Solutions

Fix Gum not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gum app issues:

Force Stop the Gum App
1. On android, goto "Settings" » click Gum app. » click "Force Stop".

Update Gum to the latest version on PlayStore

Clear Gum App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gum app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gum.

Fix Gum unable to contact server/ Gum internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gum » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gum » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gum on android.

Solve Gum black/white screens issue on Android:

Follow the Gum android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kunze Medien AG, developers of Gum.

46.15% Contact Match

Developer: Itatake

E-Mail: [email protected]

Website: Visit Gum Website