Are you having issues? Select the issue you are having below and provide feedback to GoToWebinar.
- App requires iOS 10, which is not supported on older devices
- Glitches when connecting to car speakers and accessing slide presentations
Complete guide to troubleshoot GoToWebinar app on iOS and Android devices. Solve all GoToWebinar app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LogMeIn, Inc., developers of GoToWebinar.
Attend and participate in online events while you’re on the move. • Join easily by tapping the online event link in an invite email or your calendar. • Use a single tap to dial in to the phone conference or connect to audio using WiFi or 4G/3G. • View the event speaker’s slide presentations up close. • Participate in polls, raise your hand and ask the event speaker a question. • Share a Webinar registration link via email, SMS, twitter, facebook and more. If you’re using an iPad, you can access and present content stored on cloud services. • Upon joining an event, you will automatically connect to audio through your Internet connection (WiFi or 4G/3G). • For the best audio experience, plug a headset into your iPhone, iPad or iPod Touch. • If you prefer to dial in over your phone line, you can do that with a single tap after joining the event. • If you are attending the event in person, easily disconnect from audio any time so you can continue to participate in polls and see the speaker’s presentation up close. If you’re running the webinar, you can present directly from your iPad, share your iPad’s webcam and chat with other event staff. NOTE: Due to network constraints, iPhone users on the Verizon network will be unable to join the event and dial in over the phone at the same time. There is no purchase necessary to attend a this app event. • Tap an event link in the invite email or your calendar. • Tap the this app icon after you download GoToWebinar and enter the session ID. NOTE: Presenter controls can be passed to anyone in the event if they have content to share. Being away from your computer doesn’t mean you have to miss out on online events. The free this app mobile app lets you not only see and hear webinars, but take part in them as well. No matter where you are, you can ask questions, take part in polls and more. If additional presenters are using webcams, you will automatically see them upon joining the event. • this app presenters can turn on webcams by tapping the webcam icon then the Share My Webcam button. • While it is possible to stream video over a 4G/3G connection, WiFi is recommended to avoid charges with your network carrier.