USPS app not working? crashes or has problems?

USPS Status

Published by on 2023-04-21

Access popular USPS.com® tools on the go with the “USPS Mobile® app:
calculate shipping prices (limitations apply), find a Post Office™, look up a
ZIP Code™, schedule a next-day pickup, request USPS to hold your mail, access
Informed Delivery® to track packages and digitally preview incoming mail, and
more.


I have a problem with USPS

Are you having issues? Select the issue you are having below and provide feedback to USPS.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
193.8%

Not working
50.0%

Crashes
25.0%

Login
25.0%


Reported Issues: 31 Comments

By Carole Coyne   4 months ago


The app doesn’t allow me to sign in.

By Randy Saylors   6 months ago


Tracking does not work

By Walter schwartz   8 months ago


The app no longer fits my iPhone SE screen. I cannot see my mail pieces. It’s been like this since the last update. The old version worked where I just clicked sign in.

By Sylvia Vazquez   8 months ago


I've been trying to log in through your app for several days it freezes all the time it states web page not available is something wrong with it

By BRENT A MARSHALL   8 months ago


The website is not working with Chrome. I updated Chrome and I still can't get into the website to track, get prices, etc. If I log on using Firefox it works fine. This appears to have happened since the last service over this past weekend.

By jacob   10 months ago


informed delivery sign in on android app dosent sign in. it just spins a wheel and sits there. tried desktop mode and it does the same thing. this app constantly has bugs that never get fixed. I remember uninstalling this app last year due to this same bug. Im subsrcibed to informed delivery yet the app dont let me sign in. On firefox i can and i still get emails from informed delivery. I wish theyd fix this.

By Michael Tinker   10 months ago


You do not have permission to access this page If you have found this page in error, please contact support Reference:14817545429086875354659100873475171958820034968299102359

By Jim Garman   10 months ago


Informed delivery will not show package status at all, just an error code.

By Carol Benford   10 months ago


I'm getting a page that states bad request

By Michael Drennan   11 months ago


Keyboard not coming on to tupe username and password

By william g jock   11 months ago


why is the mobile app not working? it use to be seamless.There is nothing working on this no matter what I do. why can't you just be transparent for a change

By Helene Lee   1 year ago


Since Feb 8 2023, Informed delivery freezes on sign-in. Good thing able to preview on email. All other applications ok on Usps mobile app except Informed Delivery. Thinking IT working on it. Rebooted, still not working!

By Terri Thomas   1 year ago


I can't sign in to the usps mobil app. When I click on Informed Delivery, it brings up the screen where you sign in. When you click on "sign in" it just freezes and won't go anywhere. It has been like this for over a week now. I uninstalled the app, rebooted my phone and then re-installed it. It is doing the exact same thing.

By Sandra Eccles   1 year ago


My delivery package part of the app wear it show delivery I can't deleted it old delivery no more what wrong with that part of app can you fix it

By Linda Clevenger   1 year ago


Auto fill on the app no longer working. Tried opening a new account and changing password. No option on the site to select auto fill.

By BARBARA A MARTIN   1 year ago


It won't do anything I go to sign in it won't let me do anything it's like it's frozen. A system reboot did not fix it Deleted the app and did a clean install. did not fix it Running android sw version 10 with last update 11/1/222

By Irene Gregor   1 year ago


It won't do anything I go to sign in it won't let me do anything it's like it's frozen

By Sharlene Huffman   1 year ago


I'm unable to track on my informed delivery app!

By Dan   1 year ago


Still the same problem since Oct 16, 2022

By dddavis1954   1 year ago


The iphone app is going to reg.usps.com and displaying the error "We are unable to process your request at this time. Please try again later." it has bee this way for several weeks. The web app is working.

By Craig Chapman   1 year ago


No, we are not longer getting our Informed Delivery, have followed the instructions of signing back in with a changed password and still says we are using the wrong username? .... We need help with this and cant seem to find a place to request information. nothing has changed at our home address or email. Thanks, Craig P. Chapman

By Jackie Young   1 year ago


Attempting to select dates for mail hold but app will not allow any dates other than the ‘preselected’ dates.

By Bonnie L Almberg   1 year ago


Tried tracking package on app, number won't download, however when I do it on the web site it does. What might the problem be?

By Vince   1 year ago


I cannot select dates for a mail hold

By KENNETH E SCHMIDT   1 year ago


Mobile app won't accept new tracking numbers. It shows current tracking numbers and old tracking numbers. Just won't take any new numbers.

By Curtis   1 year ago


I cannot get the widget to work. It just says “unable to load”. I’m on iOS 15.5

By John Wood   1 year ago


cannot sign on the usps mobile app. have been having problems for several days in signing on the app.

By Edmonster   2 years ago


Tracking system is not wokring, tried to give my tracking a nick name but instead it sends me the website. Been using this for year and now its stop working!!! #fixUSPSapp

By Mel Greer   2 years ago


Receive an error message no matter what I try to do. This is the reference number presented: 6272702216717308011016754676314770538420034968299102359

By Michael Mitsch, Sr   2 years ago


I am not able to give nickname to tracked items or see history in app of a tracking number. I used this app for a long time & now it’s not working. I have iPhone 12 and latest iOS.

By Ron Wyatt   2 years ago


Feedback not responding at all. Tracking not changing. I have sent dozens of messages on Feedback with no response.


Common dislikes about USPS app

-No pictures taken for mail larger than a regular sized envelope

-Identity theft may be occurring

-App not working properly

-Visual refresh needed

-Data not accurately released in app

-Cannot see where blue dropboxes are

-Cannot send physical money orders to any address



Have a Problem with USPS Mobile®? Report Issue

Leave a comment:




Common USPS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot USPS app on iOS and Android devices. Solve all USPS app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. USPS iPhone Issues and Solutions

  2. USPS Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at United States Postal Service, developers of USPS.


53.33% Contact Match

Developer: United States Postal Service®

E-Mail: [email protected]

Website: Visit USPS Website



About this app

The this app Mobile app uses your device’s GPS to show your closest options on a map, along with their Regular Hours, Special Hours and Last Collection Times, and provides mapped results with driving, walking, or transit directions. • Look up a ZIP Code™ for any U. S. or Canadian address. • Schedule a free next-day pickup and have your Letter Carrier pick up Priority Mail®, Priority Mail Express®, Global Express Guaranteed®, or Merchandise Return Services shipments from your home or office during regular mail delivery. • Request Hold Mail Service while you’re away, and we’ll keep your mail at your local Post Office™ for you to pick up or be delivered by your carrier when you return. • Scan the barcode on shipping labels with your device’s camera (Note: this function is not available on iPad 1 and iPod Touch models without rear-facing cameras).  Access popular this app. com® tools on the go with the “this app Mobile® app: calculate shipping prices (limitations apply), find a Post Office™, look up a ZIP Code™, schedule a next-day pickup, request this app to hold your mail, access Informed Delivery® to track packages and digitally preview incoming mail, and more. • Check the status of shipments sent using Priority Mail®, Priority Mail Express®, Certified Mail®, and certain other delivery services.  Nickname your shipments and sign up for text and email alerts to notify you of the delivery status. • Calculate a Domestic or International Price to determine how much postage you will need when you ship a letter, card, large envelope, or package (limitations apply).  Link to Informed Delivery to track packages and digitally preview your household’s incoming mail arriving soon; view grayscale images of the exterior, address side of letter-sized mailpieces.  Choose retail or online pricing, add any extra services you need, and view the total, too. • Find this app® Locations when you need to get to a Post Office™, Self-Service Kiosk (APC®) or collection box with an easy-to-filter locator.  USPS recognizes the shipment and stores the label number, so you can stay on top of delivery status. 



Solve Problems with Similar Apps: