June’s Journey Status

New travel game freezes on screen. Won’t let me play any other part of the game. Can’t remove it to get to other areas.

Purchases scenes not loading on screen. I cleared out my cache, etc. still not working

As everyone else states, JJ keeps crashing. Sometimes it will not load. Tried ALL WOOGA suggestions and nothing works. I believe ads have created a virus. WOOGA does not care. They give out prizes and trips but won’t fix their game. I use to love playing JJ. Now it’s just a pain and not worth the effort when you cannot effectively play the game or group comps. Doesn’t give the proper credit for drinks or when hints are bought. I could go on and on.

Crashes during Mountain Chateau ad. Over 10 times, when ad almost finishes, game ends and back to iPad desktop. I still can’t get reward.

The last few days game is constantly crashing! Please get it fixed! I keep losing my energy for that scene when it does it! Tired of this crap!

The last few days game is constantly crashing! Please get it fixed! I keep losing my energy for that scene when it does it! Tired of this crap!

My screen froze up yesterday 7/16. I had made a purchase and was going to make the second half of the purchase and the screen froze. Still is🙁

There are offers presented, but when I click on them, I get the message "Store unavailable". How can I get these offers? When I close out the game using the X, or the Exit, does it really close out the game? Or is there something else I need to do?

Since the most recent update (two days ago) game crashes every minute and loses progress and never advances. I have to constantly restart in order to move forward. It started with the ads, but now it just crashes. Contact developer, but of course, they want me to reinstall the app and hope for the best. At this point, I am probably finished with the game, since I can't play now and will lose all my progress if I reinstall. This is the developer problem and they refuse to even try to correct it.

This used to be my favorite game. The last week or so I cannot see ads to continue the game. Black screen with a PAC MAN (seriously?) and the number 30. I'm about to give up and find another game. This is extremely annoying. FIX IT.

Used to be my favorite game, but now I can’t even play. It continually crashes. It’s so annoying!

Every time I uninstall June's journey it reinstall suit reinstalls. I want to remove it re .I dont play games.

This is the second time I've started June's Journey over. This time a new level was opened and I was asked if I wanted to watch an ad. I did and during the 'ad' (or game) it froze. I have a black screen with a number 4 in the upper right hand corner. If I have to start this game over for the third time I may pass....As much as I enjoy the game this sort of thing shouldn't happen repeatedly.

This is ridiculous, this app crashes every 5 minutes, I think its because of the thousands of ads that you have to watch to do anything on this game. I am beginning to hate the game, not fun anymore.

'Connection Error - Try Again' is the message when I click on June's Journey but I can't click on the Try Again and get it to clear. We have wi-fi. If shows 'unable to connect with the server' but when I plug it next to the server I get the same message. I'm using an I Pad. No other windows are open.

Have the flowers for 1197 but the game won’t let me pass level 1195.

It shouldn’t be called June’s Journey, it should be called June’s Crashes. It use to happen once in awhile, now it happens with any adds, and now it’s even happening for no reason at all.

Lost yesterday's (4/13) game play. I started playing in level 173 and ended in 175. Came in today and I am back in 173. My progress in Detectives Needed was lost; I was set back to the start.

Keep getting kicked off the game Losing points What gives

Videos keep crashing

Upgrades to the main island (ie wedding scene, flipping whales, tug boat races, etc) are showing up on sunflower island as well overlapping the sunflower island area. Closing the app & restarting my android has done nothing. Happening on 4/1/23.

Game will not load at all. Aside from that, when it DOES decide to load it takes 2-3 minutes. What is going on???

I am trying to remove the chewing gum from hospital room I pick up the tweezers but then I get circle with Red Cross and also can’t place snippets help please

I can't play my game anymore because my phone won't let me download the new update and the game won't let me play without the new update so now I can't play my game to get my daily rewards. I'm very upset.

I've been playing June's Journey for months and have completely decorated Orchid Island and am in the process of decorating Sunflower Island. For some reason I lost the whole game while playing. The game is no longer there and it wants me to start a new game. Where the heck is the game I have been working on and completing? Is this your way of dumping me?

Game freezing up

Required to do update. Update will not load

Ads won't load on game #cyd2-nwew-4t9r

I’ve updated it & for close to a year it will only load to 28-34% then goes back to my home screen on my iPad! I don’t want to start over but I need sum help please! Thank u

JJ keeps dropping out & that means l am losing points the last lime l had just made 8 goes with the purple on & l did not get the credit for it. Also when l did my fb name for both JJ & PP Wooga put it as Bella finger l asked for it to be fixed but was not & l gave up checking, l did not friend anyone in my team because l wanted the right name.

I seem to have 2 June's Journey installed and I need to install one of them. I recently went onto Windows 11 on my laptop {notebook) and I'm still getting used to it at 71 years of age......... I play on Facebook but one says App and it doesn't come on full screen.

Connection problem..... always get the "Reload" error message. Spent money today on diamonds that I never received. Most frustrating day today (11/07/22).

Junes not working four hours

It always crashes after watching a video. It seems most of the complaints have the same problem. I hope you fix it soon.

Every time I have to watch an add it knocks me out of June's Journey.

The game keeps freezing trying to play video of birds and kicks me out there and other places

Been playing about 3 years, and just like all the other comments, the game keeps crashing. Unable to really contribute to the team, missing out on prizes, to say nothing of how incredibly annoying it is. Wooga, you have a serious issue that needs to be addressed. I doubt I will keep attempting to play the game, it’s just too frustrating.

I have the same problem as all the complaints above. It is frustrating! I have played this game for a long time and never had it constantly crash. I am also disappointed that you lose flamingos and whales in order to get the deck and orcas. It is so stupid!

Please help me. Junes Journey keeps crashing. Done everything to keep from crashing. Nothing has worked!

won the whales and afraid of completing the game to win the dophins; my sister won the dophins and the whales disappeared; the same happened when she won the beach wedding, her flamingos disappeared. Is there any way you can retrive the lost items.

I have had crashing problem on iPad for months. I tried all suggestions on how to clear cache and restart. I connected game to Facebook and then deleted game. I reinstalled game and have had no more problems. Perhaps you have to uninstall game to clear cache in app. I don’t know just that it worked.

I’m with everyone who has provided feedback. I’m glad to learn it’s not just me that is constantly crashing when playing on my iPad. At this point the game really is unplayable. I’m trying other games and If they don’t fix it soon, they’ll likely lose me for good.

I have an iPad which works just fine except when I try to play Junes Journey. Simply stated, I get 20 to 30 seconds of play and then it crashes. Been doing this for a month. Sixty nine percent of player complaints are about crashing. Wooga you have a problem. Love the game but I quit as it seems sixty nine percent doesn’t seem to capture your attention.

Constantly crashes when trying to play on iPad. Can barely make any progress. Any word on when you will try to address this? Looks like a longstanding problem.

30 second videos get stuck and when I try to fix it is disappears and I dont get my flowers or my energy. Happened 2 times this morning. this afternoon it started to happen again so I pushed go to website and it corrected itself. the 30 second videos are not working and I have lost a lot of stuff. That should not happen. It took me 10 days of playing to get to the end of Mountain Chateau and then did not get the flowers.

WHAT A SHAME!! Ive been playing JJ for about 3 yrs & never encountered the problems I have most recently. Every problem review on file at this time is what Im experiencing on my tablet. Something is real wrong when this many players are having problems. Wooga is either incapable or unwilling to correct the issue(s). Such a beautiful & well layed out game it can be when working correctly....Sorry, I give up playing or recommending this game to anyone in the future!!!

I have been playing junes journey now for several years and for the last month or so after I played for a while it kicks me out of the game and I lose my points or my place in a competition. It appears this has been an ongoing problem after reading the other complaints from other players. Why can this not be rectified? It makes playing the game very frustrating and almost make someone want to stop playing all together. Please fix this problem!

Very frustrated with being disconnected from the game so often and losing energy, coins and even points when playing detective tournament rounds. There have been times when playing a 110 energy round that it will disconnect 7-8 times. Hoping you will please check into this issue and get it corrected soon!!! I am connected to FB and have tried the suggestions you have listed with no change in the status of disconnecting. Thanks!!

Game keeps crashing

.I do hope the issue gets fixed, as of 4 days back loading problems, now when I play or get to play it goes to a black screen then back to the game in like 20 sec, for those who enjoy playing the game, Hopefully the issues will be solved soon enough.

Why are so many complaints has nothing been done to fix all the problems with this game. We are all having the same issues, which is nearly everything about the game. Even after many years wooga have done nothing. Obviously they couldn't give a damn and what they say to do for the problem is a load of rubbish. 🤬

JJ kicks me out constantly. While watching an ad, during playing a scene even while counting the score… I lose the reward, the energy used and the progress. I load and reload many many times just to collect club member drinks during coffee time… your help would be very much appreciated. I love Playing JJ for almost 2 years now

I keep getting kicked out of the game. Approx every 15 min or so, mostly when I watch your Ads.

Game crashes every 30 seconds. I have trouble shooted and do everything you say to do. This is your issue not my phone or wifi connection. Why don’t you fix this!!!!!

Still crashing on iPad. When will this be fixed?

I keep getting booted out. I have everything up to date and am playing on iPad app. Last night I played a competition and got kicked out and I had to restart 8 times...I was so frustrated. If this keeps happening I will have too quit playing...I love this game but not the frustration...It cannot happen when playing competition.

Very frustrating!!!!!!!!!!!! Game keeps crashing and I keep losing my coins and progress. Wooga stinks as far as service and repair goes. Do something or get out of the business.

The game keeps crashing resulting in me wasting energy and not getting the coins I earned playing a scene.

Fed up with completing a science getting box, the JJ CRASHES so lig back in box gone along with my energy. Team also having problems. What's the point in playing. Can't finish the fortune wheel as I can't progress. Cumon wooga get your act together. You take our money quick enough. Thanks

Constantly having to restart the game, give drinks which expire before being used. My device is an iPad with all the updates in place.

I’m on an iPad Pro iOS 15.5. I’ve been playing June’s Journey since mid 2020. First week of December 2021 I updated my iOS from 14 to 15. Everything was fine until JJ did an update around December 5-7 a couple of days after updating my iOS and I have been crashing ever since. December 2021 there were hardly any updates maybe 2-3. The updates didn’t help. I play maybe 2-3 minutes sometimes less and crash. Just like everyone is saying, losing energy, getting booted off of competitions. Don’t get me started on the hat game. I always lose my tickets and and have to play to get them again and start over only to lose everything again. I also lose my Snippets packs after crashing so frustrating. I even called my internet provider who came to my house replaced my modem rewired my internet and the problem has not been resolved. My internet is 1 gig download the fastest I can have here in California for home. I’m able to upload and download terabytes of media for my job and have no issues only with June’s Journey and no I don’t play while I’m working. Wooga keeps blaming our internet but the timeline proves otherwise. I also went to my friends post production facility where there speeds are super fast to accommodate production to troubleshoot and had the same problem. Needless to say not really playing much anymore. Sorry for the long post.

The app still crashing. I keep loosing points. I have done updates and tried everything. Please help fix this problem. I am using an iPad.

Game has been crashing repeatedly while using my ipad. This has happened for the past month. I love this game but I'm getting very tired of it. Wooga FIX YOUR GAME for us ipad users!

Game keeps crashing, so frustrating I keep loosing my energy. Will stop playing if this continues.

Repeated problem loading june’s journey. Then, when I get on & begin playing the picture goes away & I’m back onto my homepage. It’s a constant interruption during team competitions. This has been happening for a week now. switched from google to google chrome & I’ve restarted numerous times. Still problematic. I’ve been playing for a year and this is the worst, yet. Thank you for allowing me to vent.

Game keeps crashing in IOS on iPad. Have reinstalled many times. Seems to work if I do not connect to Facebook, but that means I lose all of my past history and levels.

Often crashes after watching ad, making me restart and watch the ad AGAIN. Slow loading as well. I just collected coins which were not added to my total. Fun game, but getting to be too much trouble.

I have tried everything suggested and my iPad continues to crash during play? Cleared cache, restarted, updated, etc. Any suggestions?

Game will not load anymore what is t he issue? Have reported this many times with no response

Game keeps crashing on iPad. I have looked for updates and restarted iPad it doesn’t help. Please help us. We all love this game.

I can no longer load the game because it crashes. For the past 2 months I have been experiencing crashes in the app. 12-14 times a day. Now the team is wondering why I am not playing competitions. Throws me out before Times Up and I waste time trying to reload.

Scene 1293 contains ' mushrooms' to find, but they're not in the scene. The 'help' lamp leads to something outside thé screen. System blocks. The only thing you can do is stop the game. Tried to start the scene again 4 times. Nothing helps. A shame for the spilled energy and time, and leaving my team in distress.

June's journey only loads to 90% for the last week

Game keeps crashing. Been going on for about 2 weeks

Sorry..you are wrong. App keeps crashing, over and over. My whole team is very very frustrated. Does not happen anywhere else for team members. It’s the game’s problem, not all of ours. K

Game constantly crashes. Very frustrating.

Hi guys, In one of my wanted cases the object is to collect coins but the last 3 times when I have it does not get tabulated for the case. This is not the first time it has occurred. My name on there is Thomasina. Your help would be greatly appreciated. Have an awesome week🙂. Thanks.

In the past couple weeks, while playing game, JJ keeps crashing and I lose ⚡️ earned. I’m using an Apple IPad 8th version. Love this game but getting tired of it constantly crashing. Looks from messages on internet I’m not alone, when can this issue be addressed?

Game crashes repeatedly. So I lose progress of the task and the energy for the scene. I have cleared cash, restarted. Reinstalled the app. At a loss what to do.

Game keeps crashing

Can't get the game to load? It's been about 24 hours now. It continues to show the "find 5 cats" screen. Is it me or the game?

I just purchased a new Samsung Galaxy Tablet and would like to know how I can transfer my June's Journey to my new tablet from the old one. I have been playing this game for long time and don't want to lose what I have. Please reply.