Are you having issues? Select the issue you are having below and provide feedback to ServiceDesk Plus | Cloud.
- CMDB feature is missing
- No sorting or search by date feature available
- New tickets are assigned randomly to a different technician than the one who is creating the ticket
- No way to feed the default required fields when creating a new ticket
- Search options are very basic and limited
- App crashes frequently
- App does not save changes made to a ticket
- Badges for new tickets do not clear out after marking all items as read using the website
- App still shows unread tickets notification on the icon even when there are no unread tickets.
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Developer: ManageEngine