Are you having issues? Select the issue you are having below and provide feedback to ServiceDesk Plus | On-premises.
- Display not optimized for iPhone XS Max
- Inability to assign or make changes to tickets
- Close button on resolution screen broken
- Unable to search for solutions from main screen
- Inability to sort tickets by other fields such as priority or due date
- Lack of color codes for priorities and other icons
- Closure codes and FCR check boxes not included when closing a ticket
- Asset portion of app does not show any details about the asset
- App not working for some users
- JSON error when trying to use the app
- Lack of support from customer service
Complete guide to troubleshoot ServiceDesk Plus | On-premises app on iOS and Android devices. Solve all ServiceDesk Plus | On-premises app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zoho Corporation, developers of ServiceDesk Plus | On-premises.
E-Mail: [email protected]
Website: 🌍 Visit IT HelpDesk Website
Privacy Policy: https://www.manageengine.com/privacy.html
Developer: ManageEngine
63.33% Contact Match
Developer: ManageEngine
E-Mail: [email protected]
Website: 🌍 Visit ServiceDesk Plus MSP Website
So you can access best in class features to manage your IT help desk. - Choose from a wide variety of default views like All tickets, Open tickets, Assigned to me, etc. ManageEngine ServiceDesk Plus is really easy to use and our goal for getting people to use the system has become more attainable. - The ticketing functionality of the ServiceDesk Plus mobile app is Pink verified. We simply love the dashboard as it allows us to keep a watch on the tickets and quickly provides useful information. To log in, you must have downloaded and installed ServiceDesk Plus app or have an account with ServiceDesk Plus. ServiceDesk Plus is an excellent product. To try the demo of the mobile app , install it on your phone and use the following credentials to login. Note: This is not a standalone application.