IT helpdesk | ServiceDesk Plus Status
Published by Zoho Corporation on 2023-09-15 The IT help desk software trusted by 100,000+ service desks world wide
The
right help desk app for you
- The ticketing functionality of the ServiceDesk
Plus mobile app is Pink verified. So you can access best in class features to
manage your IT help desk.
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Common dislikes about IT helpdesk | ServiceDesk Plus app
- Display not optimized for iPhone XS Max
- Inability to assign or make changes to tickets
- Close button on resolution screen broken
- Unable to search for solutions from main screen
- Inability to sort tickets by other fields such as priority or due date
- Lack of color codes for priorities and other icons
- Closure codes and FCR check boxes not included when closing a ticket
- Asset portion of app does not show any details about the asset
- App not working for some users
- JSON error when trying to use the app
- Lack of support from customer service
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Common IT helpdesk | ServiceDesk Plus Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot IT helpdesk | ServiceDesk Plus app on iOS and Android devices. Solve all IT helpdesk | ServiceDesk Plus app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
- IT helpdesk | ServiceDesk Plus iPhone Issues and Solutions
- IT helpdesk | ServiceDesk Plus iOS app crashes, not working, errors
- IT helpdesk | ServiceDesk Plus iOS app network issues
- IT helpdesk | ServiceDesk Plus on iOS has black/white screen
- IT helpdesk | ServiceDesk Plus Android App Issues and Solutions
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zoho Corporation, developers of IT helpdesk | ServiceDesk Plus.
53.66% Contact Match
Developer: ManageEngine
E-Mail: [email protected]
Website: Visit IT helpdesk | ServiceDesk Plus Website
53.33% Contact Match
Developer: ManageEngine
E-Mail: [email protected]
Website: Visit ManageEngine Website
So you can access best in class features to manage your IT help desk. - Choose from a wide variety of default views like All tickets, Open tickets, Assigned to me, etc. ManageEngine ServiceDesk Plus is really easy to use and our goal for getting people to use the system has become more attainable. - The ticketing functionality of the ServiceDesk Plus mobile app is Pink verified. We simply love the dashboard as it allows us to keep a watch on the tickets and quickly provides useful information. To log in, you must have downloaded and installed ServiceDesk Plus app or have an account with ServiceDesk Plus. ServiceDesk Plus is an excellent product. To try the demo of the mobile app , install it on your phone and use the following credentials to login. Note: This is not a standalone application.
