Are you having issues? Select the issue you are having below and provide feedback to FitCloudPro.
- Needs to update clock templates to more variety
- Cannot connect text messages on iPhone 7
- BP function is not reliable
- Sleep tracking log is difficult to use
- Watch plays dead when receiving phone calls and texts
- Cannot pair the watch
Can't open the app
Network Issue... Can't open the app
FitCloudPro app: "Network issue, please try again" -reinstalled app, Reset K52, BT pairing, etc...
Phone wont take/transmit health measurments
Diar library is empty
Watch stopped taking health measurements.
Not showing faces on app
Stopped recording daily values of blood pressure, heart rate, etc.
Fitcloudpro dial library not working
Dial library not working
DIAL LIBRARY WALLPAPERS ARE MISSING AND NOT DOWNLOADING
watch faces not loading
Dial library not working
Shocker
The dial center won't work - I can't choose a dial face.
Dial library not working
App performs all tests (heart rate, B/P, CO2, and sleep results for previous night), but daily results aren't being saved.
I would like to order a replacement strap for my Fit Cloud Pro watch. Can you advise please
Also having problems with THE APP IS STUCK ON THE GPS MAP PAGE AND I CANNOT GET OUT OF IT! HOW DO I FIX THAT??? THANK YOU
Keeps saying I’m hyperthmic and I’m not
We lost the charger for the watch . Can we order a new replacement ?
THE APP IS STUCK ON THE GPS MAP PAGE AND I CANNOT GET OUT OF IT! HOW DO I FIX THAT??? THANK YOU
Data disappeared mid day. Also, does not always track steps.
Where do i find History on my app?
The app isn't downloading all my data when it syncs. I check my steps after work about 1:30 am. It will load all data from 12:01am but only loaded 7% for before 12 am. I had over 1300 steps before going to work but it only says 900. Also when walking on my treadmill today the treadmill recorded .75 mile on the PitPat app but the watch only registered .52.
The part of the app that displays my performance in outdoor running shows Chinese characters instead of English icons
Не могу создать свой циферблат. Кнопка загрузки не активна. Что делать?
errorCode=-1,errorMsg=failed
je veux me servir de la bibliothèque de numération et ca m'indique errorCode=-1,error Msg-failes
access to watchface store failed.
Complete guide to troubleshoot FitCloudPro app on iOS and Android devices. Solve all FitCloudPro app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 欣 黄, developers of FitCloudPro.
E-Mail: rd@hetangsmart.com
Website: 🌍 Visit FitCloudPro Website
Privacy Policy: https://fitcloud.hetangsmart.com/oss//fitcloud/download/privacy-policy/index_en.html
Developer: TOPSTEP
Afraid of sitting for a long time affect the health? reminder time, the watch will shock to remind you to get up and exercise! synchronized to the [health] applications, so you a more comprehensive understanding of health. Afraid of mobile phone lost? range, smart watch will shock reminders, the phone will shake the bell! other data information? From now on, follow this app to change it! this app accurately presents you with daily movement steps, calories, distance and other data. sleep condition and reasonably arrange sleep time. Fix your phone, turn on the camera, touch the watch to complete the camera! Join this app and meet yourself with a lot of people who care about your own health! Life is exercise, running more healthy, you exercise today? Quickly pick up the watch to measure it! The this app app uses HealthKit to import your this app activity data into the Health App for reading heart rate and other workout or health data.