Contact Amazon Music: Songs & Podcasts

Contact Amazon Music: Songs & Podcasts

Published by on 2020-12-30

Amazon Music We’re changing the way you find and play the music and podcasts
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How to Contact Amazon Music: Songs & Podcasts

Amazon Music: Songs & Podcasts Contact Information

Listed below are our top recommendations on how to get in contact with Amazon Music: Songs & Podcasts. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Amazon Music: Songs & Podcasts. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).






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Useful Links:

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Common Amazon Music: Songs & Podcasts Issues


  • By Floody85
    1

    Possibly the most frustrating music app

    I am currently subscribed to the unlimited and will be done with it for good after June is over. Short version; of you have prime then it’s included, great. Otherwise save your money. I like to listen to stations as it gives me a better variety; first off the variety of similar artists was soo off pace for the first few days I was pressing thumbs down more than I was anything else. These were stations I created and couldn’t believe there were algorithms out there saying they were similar artists, furthermore it would continually throw the same artists I thumbed down MULTIPLE Times in there with different songs that weren’t any better. Secondly and possibly even more frustrating is that when I paused a song and then would go to press play on that song 5-10 minutes later I would just get the “loading song” description and that’s it. I would then need to skip or push to the next song ,then press play again in order for it to start playing music. Lastly if I searched an artist and then created a station off of that artist I would notice that if paused that station and then resumed within 5-10 minutes it wouldn’t resume on the station it would resume on most previously searched artist.. free pandora is a better choice than the current state






  • By ADDelta
    1

    It's okay

    Basic music playing options are in this app but users need to climb at least three menu trees to get to them. For example the option to "play in offline mode" makes users find Settings first and then make the switch. Prime subscribers have a hunting challenge to find Prime stations other than any stations they have recently used. And, of course, if users have set the app to offline mode they need to climb a menu tree to turn that off before they can listen to Prime online offerings. Newer updates app connect listeners to Prime music but not much else. Updates wipe out music downloaded to a device and require listeners to remember their login information, sign back in, and download playlistsbalready downloaded with precious updates. Standard buttons to play music are relocated to different screens or to make it harder to just run the app play music. Finally, the Prime Music interface designers are a bit hostile towards users. They cater to data collection metrics over listeners' usability needs. For example, the most recent iPad update description states that it adds "recommendations for what you should be listening to right now." Should? Right Now? I find that attitude pushy for a music player. But, hey the app does plays music.



  • By Shaolins Own
    3

    I like but let’s talk

    I’m subscribed to the unlimited edition (as well as a prime obv) where I paid for the year upfront for all the music you got. I’ve been using your app for about a year so far. You’re UI is solid, but there is so much clutter and overlap in your content/songs it makes the overall experience when searching for specific versions of an artists recordings stressful. You will find the same song on 9 different versions of albums some of which are legit and should be “duplicates” but it’s just your orchestration and layout is sloppy. I think using release date of said album for example as an organization method would be a really simple way to manipulate the data so it’s not so messy looking. Take Frank Sinatra’s artist results for example. When scrolling through the albums available, it’s all over the place. One of his major albums is like 7 or 8 rows down in the search results, while other single song albums or various versions are scattered in between and all over. Organize the results on your UI and I think it might be 4.5 star material. You lose a half star because while content is there in some way the price point is high for already prime subs.




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Why should I report an Issue with Amazon Music: Songs & Podcasts?

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