Are you having issues? Select the issue you are having below and provide feedback to Amazon Music.
- Clumsy, byzantine, and poorly organized user interface
- Promiscuous and tartish behavior of musical choices
- Throwing the same artists multiple times
- Pausing a song and not being able to play it again
- Barely works with CarPlay
Amazon search not working. When you search a song or an artist, another song or artist is loading. On a album, impossible to go back to the previous title.
All my songs have disappeared and podcasts will only play for a few seconds before stopping. Have restarted device, cleared cache, reinstalled app with no sucess
I've used this app for years. All of a sudden it can't find my 700+ songs that I have downloaded from Amazon Prime. I've uninstalled and reinstalled but have had no luck getting it to see my music.
Complete guide to troubleshoot Amazon Music app on iOS and Android devices. Solve all Amazon Music app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AMZN Mobile LLC, developers of Amazon Music.
If you subscribe to Amazon Music Unlimited via iTunes where available, payment will be charged to your iTunes Account at confirmation of purchase and your membership will automatically renew monthly unless auto-renewal is turned off at least 24-hours before the end of the then current membership period. Or, get unlimited access to 90 million songs with Amazon Music Unlimited. • Move existing playlists from other music platforms to Amazon Music in a few quick steps. • Listen to music you’ve purchased from Amazon – MP3s or AutoRip CDs/Vinyl. Your account will be charged for renewal within 24-hours before the end of each membership period at the rate of your selected plan. Listen free to music and podcasts with ads—no credit card required. If you're a Prime member, you can enjoy 2 million songs, ad-free, included with your membership. You can manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes. We're changing the way you find and play music you love. See for the Privacy Policy and other terms applicable to your use of Amazon Music.