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Listed below are our top recommendations on how to get in contact with Pandora: Music & Podcasts. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Pandora: Music & Podcasts. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pandora Media, Inc.
Get Pricing Info for Pandora
Too many ads of course. I spend 1 minute (two 30 second ads) listening to your ads, ok great. Then a song comes on that I don’t like, press skip, instantly 2 more adds. So now 2 minutes have passed and I’m still stuck with listening to the SAME ads over and over and over again. The ad frequency is way too high compared to any other free radio out there. Plus, the music that does get to play isn’t even what I like to listen to. And a lot of time the music isn’t even tailored to the station. And then there’s the issue where after 8-10 songs, it literally LOOPS!!! It will the start playing the same songs you listened to an hour ago, or where you last listened to Pandora. Pandora is the WORST out there. Compare that to iHeartRadio who has a way better tailored music experience and less ads that are actually relevant to me. On top of that, the only benefits you receive after paying monthly for their premium is just “more skips” and “less ads”. There are definitely way better services out there that when you pay you get “no ads” and “unlimited skips”. Pandora is just a major waste of time, they’re only in it for the money and because of that they’ll eventually die off as someone else overtakes them; unless they radically change their business model and put the user listening experience in the spotlight.
This app seems to have a new unfixable bug where when I connect to my car (wired or Bluetoot) the skip doesn’t work. I press once on my wheel to skip, and pandora app skips 1-3 songs, effectively using all my free skips. Wrote to help desk telling them I tried resetting, reinstalling, updating the app, and restarting my phone. And what do they say? They completely ignore what I wrote and tell me to do exactly what I just said I did. It’s like they didn’t even read what I wrote. They literally advised me to do everything I said I did. Now, with all the overwhelming amount of ads, it’s impossible to navigate the app without accidentally clicking into the upgrade button. And I accidentally bought the upgrade because the ads are so well timed. It shows one ad and you go to hit close ad or whatever it is, and immediately the pandora upgrade ad appears with the purchase button in exactly the place as the close ad button so you hit the purchase botton. I apparently hit tbat thinking I hit the close ad button and then I went to open my phone with my finger print not realizing it and bought the premium. Immediately cancels my subscription but the damage was done. I will be deleting this app after the month is over. Really disgusting how you trick your customers.
The service itself is great. All of my complaints are with the app and not Pandora itself. 1. App seems to get shut down in the background after only a few minutes if it’s not playing music. Even if you’re not doing anything else with your phone. So when you open it back up, everything needs to reload and whatever song you were listening to is gone. 2. CarPlay issues. OMG, where to begin? CarPlay with Pandora is a disaster. Keeps going from Now Playing back to the Stations screen. Stations don’t load (blank screen) sometimes, forcing you to use your phone to get started. If you change stations or skip songs, sometimes the Now Playing screen will still show the previous song for a good 10 seconds or more, during which time onscreen controls like Pause will not work. 3. Offline songs are noticeably louder than if they’re streamed. Offline mode also seems hesitant to switch back online despite a strong and solid network connection. 4. Ever since Offline mode was introduced, the streaming cache has been severely reduced. It used to cache 3-4 songs. Now it doesn’t seem to cache the next song until the current one is half way done. If you’re in a spotty area and you skip the current song, you’re out of luck. I would happily trade Offline mode to get back a bigger streaming cache.
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