Contact Musi Support

by Bananasmoothiesir

My favorite thing about this app when I got it was the non intrusive ads coupled with a good service. They were usually a still image you could close to be able to interact with the song. For once, I didn’t mind them because I knew they supported the app and it was enjoyable. Then they started becoming longer. They wouldn’t close even if you exited out of the app. At least they didn’t get in the way of the music playing.

Now, there’s one in particular (some fps war game) I have to shut down the app to get rid of because it goes on forever and it’s impossible to find the X button, I save time just shutting down the app and reopening. You click X and it opens literally another screen with the game and you have to click done and X again which sometimes doesn’t appear. Worse yet at some point it pauses my music? Even though the ad doesn’t play sound? The X button hasn’t been clear in many, and if you don’t click for the fast forward button, which didn’t appear until I tapped the screen trying to exit the ad, you’ll be waiting like 30 seconds to finally interact with the song/video playing. It’s finally getting to the point where it gets in the way of the experience of the app.

by S 🤍

I love this app, and i think it’s one of the best out there. However, I’ve had it since september of last year and i’m still experiencing the same bugs. There was a recent update which claimed they fixed the video randomly pausing but this still happens… all the time. I’ll be listening to a longer video and the video will just pause and the only solution would be for me to close the app. Personally, I mostly use this app for relaxing audios, most of which I listen to overnight while sleeping, and I’ll always wake up to my video paused. I’ve learned to start listening to like one to three hour videos and just adding the same one to my queue instead of choosing one i typically would because I know that by the time i wake up, the app would had crashed or video would had paused (and sometimes it still happens). It also takes forever to load for some reason, I have not had this experience with my other apps so it’s not my internet connection. Some videos take up to 5-10 minutes to fully load. I really really love this app and recommend it to anyone, but I would really love the developers to take a closer look at these issues! Thanks for a great app.

by Trent031

I would like to start by saying I love the apple iPhone I received one as a gift and it has been a game changer as far as personal and professional time management. Music is the best free music streaming service on the market, period. I’ll say if the old adage “you get what you pay for” is true then I must say for free I am thoroughly impressed. They have the best version of any song I could ever want to look up, they have comedy, self help videos the sky is the limit really. Some constructive advice I’d like to offer is that in the older version of the app, I could close the app and use other applications on my phone at the same time (super cool why I use musi over YT) but after the new “update” I can no longer close out And do other things. And I would also like to say that the data amount taken while using this application seems excessive, when using WiFi you can “download” a song until it’s loaded then shut off the WiFi and you can repeat the song as long as it does not cycle all the way to the end to repeat it, you have to rewind the time on the video yourself, maybe it’s my carrier on the data issue so I won’t toss that on musi all in all a decent app would like to see a few changes but would recommend for sure