NYU app not working? crashes or has problems?

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Last Updated on 2024-02-06 by New York University

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Summary of NYU Problems 😠👌🔥

- Missing important tabs such as the syllabus tab

- Photos tab mistakenly named CareerNet

- No tool for schedules or connection to Albert

- App crashes on iPhone 5 when logging in

- Screen freezes and links don't work for some users

- App has bugs that prevent it from loading or interfacing with other apps

- App needs updating to fix bugs and improve usability

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Common NYU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NYU app on iOS and Android devices. Solve all NYU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NYU iPhone Issues and Solutions

NYU iOS app crashes, not working, errors
NYU iOS app network issues
NYU on iOS has black/white screen

NYU Android App Issues and Solutions

NYU has errors/crashing/not working
NYU server network connectivity issues
NYU has black screen

NYU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NYU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NYU app crashes or not working on Iphone (iOS):

Close and restart the NYU app on iPhone
Update NYU app to the Latest Version for iOS
Uninstall and reinstall NYU iPhone app
Update your iPhone to the latest iOS version

Fix NYU on iPhone unable to connect to server/internet connection issues::

To resolve NYU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NYU black/white screen (blank screen) on iPhone:

Follow the NYU iOS app troubleshooting guide Here →

NYU Android App Issues and Solutions

Fix NYU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NYU app issues:

Force Stop the NYU App
1. On android, goto "Settings" » click NYU app. » click "Force Stop".

Update NYU to the latest version on PlayStore

Clear NYU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NYU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NYU.

Fix NYU unable to contact server/ NYU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NYU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NYU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NYU on android.

Solve NYU black/white screens issue on Android:

Follow the NYU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at New York University, developers of NYU.

About this app

this app Mobile is the official mobile app designed to enhance the experience of New York University students. NYU will help you navigate this app on the go and see the rich life of this app through university information, events, photos, and more.