The Perfume Genie app not working? crashes or has problems?

The Perfume Genie Status
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88 User reports:
App has problems
 User reports 88

⚠️ Most reported problems ⚠️
Login
50.0%

Not working
27.3%

Connection
14.8%

Account
4.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Perfume Genie Problems 🔥

- App does not detect wifi connection

- Unit only connects to wifi if right next to the router

- Setup process is a complete joke

Have a Problem with The Perfume Genie? Report Issue




Common The Perfume Genie Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. The Perfume Genie iPhone Issues and Solutions

  2. The Perfume Genie Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@rituals.com

Website: 🌍 Visit Perfume Genie Website

Privacy Policy: https://www.rituals.com/en-nl/privacy-policy.html

Developer: Rituals Cosmetics




‼️ Outages Happening Right Now

  • Jun 07, 2025, 08:53 PM

    a user from Liège, Belgium reported problems with The Perfume Genie : Login

  • Apr 26, 2025, 01:58 PM

    a user from Mons, Belgium reported problems with The Perfume Genie : Login

  • Mar 13, 2025, 12:52 PM

    a user from Cambo-les-Bains, France reported problems with The Perfume Genie : Account

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