CountyCat app not working? crashes or has problems?

CountyCat Status

Last Updated on 2024-08-10 by Milwaukee County Federated Library System

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Summary of CountyCat Problems 😠👌🔥

- Doesn't show the date by which a hold must be picked up

- Doesn't show the amount of fine for an overdue item

- On the checkouts page, it only says "Due:" without any date

- Requires frequent re-installation

1 Reported Issues: 😵🆘🛟🚨📢

Ronald Osowski

2022-11-14

unable to connect with countycat website

Showing 1-1 of 1

Have a Problem with CountyCat Mobile App? Report Issue

Common CountyCat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CountyCat app on iOS and Android devices. Solve all CountyCat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CountyCat iPhone Issues and Solutions

CountyCat iOS app crashes, not working, errors
CountyCat iOS app network issues
CountyCat on iOS has black/white screen

CountyCat Android App Issues and Solutions

CountyCat has errors/crashing/not working
CountyCat server network connectivity issues
CountyCat has black screen

CountyCat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CountyCat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CountyCat app crashes or not working on Iphone (iOS):

Close and restart the CountyCat app on iPhone
Update CountyCat app to the Latest Version for iOS
Uninstall and reinstall CountyCat iPhone app
Update your iPhone to the latest iOS version

Fix CountyCat on iPhone unable to connect to server/internet connection issues::

To resolve CountyCat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CountyCat black/white screen (blank screen) on iPhone:

Follow the CountyCat iOS app troubleshooting guide Here →

CountyCat Android App Issues and Solutions

Fix CountyCat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CountyCat app issues:

Force Stop the CountyCat App
1. On android, goto "Settings" » click CountyCat app. » click "Force Stop".

Update CountyCat to the latest version on PlayStore

Clear CountyCat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CountyCat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CountyCat.

Fix CountyCat unable to contact server/ CountyCat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CountyCat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CountyCat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CountyCat on android.

Solve CountyCat black/white screens issue on Android:

Follow the CountyCat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Milwaukee County Federated Library System, developers of CountyCat.