Are you having issues? Select the issue you are having below and provide feedback to Love Spouse.
- No ability to create own patterns
- No speed controller
- Profile photo not loading in
- No dark mode screen UI option
Got it today whenever my friends joins the interactive mode, it is just working once and then stops completely!!
Lost binding code to one of your products
It won't lete.load the app
The app just disappeared from my phone so I went to download it again but now I carnt find the app at all
Can’t play when on different screen on iPhone. Basically no background app connection. Has to be the primary screen at all times. Annoying when trying to be discreet
I can not connect via Bluetooth. Can you give me a step by step instructions?
App says software update but can't get past that screen.
My love spouse app isn’t controlling my toy from a distance unless you is close to my crouch and I bought it for long distance purposes
App werkt niet op Samsung telefoon, bij verbinden steeds een fout en sluit de app door een bug is dan leesbaar. De app verwijderd en weer geprobeert, geen resultaat helaas. Al met al, net nieuw speeltje en werkt niet zoals het behoort. Beetje miskoop nu...
I can’t get it to connect to the internet even though I am connected to the internet
app will not connect keeps saying "connection error" or could not connect to port 80....and several other weird error messages. I followed all the troubleshooting steps and still it will not work.
Current server issues
Unable to connect.
The toy only works when the remote or phone is right by the crotch. The Bluetooth doesn't even work from 20 ft away. Should I send this back?
Love spouse classic mode only mode 1. Vibrates mode 2 nothing on any sett
i lost QR code for my device how can i get a new one ?
Unable to post photos, in messaging
When trying to message people. I get a pop up that says feature currently unavailable due to maintenance. It has stated this since downloading the app
as a new user, we are unable for finishing our registration steps ..especially on the page USER AGREEMENT doesnt have REFUSE or AGREE button...so we can not log in..
Love Spouse will not download on my android. It says to "try again" which I have & nothing.
The music mode on the app does not work.
The first time I connected the app, it would replicate the patterns vibrating my phone. A couple days later, it no longer does that.
My partner tried to register a new account after downloading the app. He keeps receiving an error message: Registration Failure. Could it be his user name? If it could be something else, will you please let me know what we should try to fix it? Thank you.
App won't let me log in after registering
We uploaded app and device is connected and app is working when device is near to phone. But it doesn't work at all when we are far away from each other.
5 uses and 3 days past return date to Amazon, device stopped working. I placed it on the charger and when I took it off it was stuck with the light on but not actually coming on.
I tried to connect to my boyfriends phone. He is long distance and it worked for the first 2 days but now it won't connect to it. I don't know what happened. Please help
This toy doesn't connect to the phone unless I hold my phone to my pelvis...the connection or binding code says it's not correct, which is a simple number 0087 .....and additional to that when it's running or connects you can't shut it off on the app you have to literally take it out to manually stop it. You cannot touch the vibration and hit it a second time to stop it, which made for an embarrassing moment when trying to be sneaky and get a little play in and you get walked in on....not satisfied at all more frustrated then anything.
It’s not letting me reset my password
The device doesn't start. It's been on charge for 6 hours straight and even now it doesn't start.
Complete guide to troubleshoot Love Spouse app on iOS and Android devices. Solve all Love Spouse app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tao Zheng, developers of Love Spouse.
Intelligent toys, intelligent APP control, multiple vibration modes, remote interactive control of friends, give you a different sex experience. 1. 3. 4. 5.