Skyward app not working? crashes or has problems?

Skyward Status

Published by Skyward, Inc on 2023-12-08

Skyward Mobile Access provides intuitive access for students, parents, and
school staff that currently use Skyward’s Family Access, Student Access, or
Employee Access. Skyward Mobile Access will automatically locate your district
and take you instantly to your vital information such as grades, attendance,
discipline, payroll, time off, and more! Please contact appsupport@skyward.

I have a problem with Skyward

Are you having issues? Select the issue you are having below and provide feedback to Skyward.

User reports:
App has problems

User reports 6

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

33.3%

Connection

16.7%

Crashes

16.7%

Reported Issues: 1 Comments

By Shannon 7 months ago

My mobile app keeps showing I have 1 new message on it but there is no new message.

Common dislikes about Skyward app

- Poor user interface

- Freezes randomly

- Not working most of the time

- Cluttered user interface

- Ugly and small

- Glitchy performance

- Unnecessary security with passcode

Have a Problem with Skyward Mobile Access? Report Issue

Common Skyward Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Skyward app on iOS and Android devices. Solve all Skyward app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Skyward iPhone Issues and Solutions

Skyward iOS app crashes, not working, errors
Skyward iOS app network issues
Skyward on iOS has black/white screen

Skyward Android App Issues and Solutions

Skyward has errors/crashing/not working
Skyward server network connectivity issues
Skyward has black screen

Skyward iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Skyward app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Skyward app crashes or not working on Iphone (iOS):

Close and restart the Skyward app on iPhone
Update Skyward app to the Latest Version for iOS
Uninstall and reinstall Skyward iPhone app
Update your iPhone to the latest iOS version

Fix Skyward on iPhone unable to connect to server/internet connection issues::

To resolve Skyward network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Skyward black/white screen (blank screen) on iPhone:

Follow the Skyward iOS app troubleshooting guide Here →

Skyward Android App Issues and Solutions

Fix Skyward not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Skyward app issues:

Force Stop the Skyward App
1. On android, goto "Settings" » click Skyward app. » click "Force Stop".

Update Skyward to the latest version on PlayStore

Clear Skyward App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Skyward app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Skyward.

Fix Skyward unable to contact server/ Skyward internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Skyward » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Skyward » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Skyward on android.

Solve Skyward black/white screens issue on Android:

Follow the Skyward android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Skyward, Inc, developers of Skyward.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Skyward, Inc

E-Mail: [email protected]

Website: Visit Skyward Website

51.85% Contact Match

Developer: Skyward CU - KS

E-Mail: [email protected]

Website: Visit Skyward CU - KS Website

About this app

this app Mobile Access provides intuitive access for students, parents, and school staff that currently use this app’s Family Access, Student Access, or Employee Access. this app Mobile Access will automatically locate your district and take you instantly to your vital information such as grades, attendance, discipline, payroll, time off, and more! Note: Your school district must activate this app Mobile Access Automatic Setup in order for this application to locate your school district and connect to it. Please contact appsupport@this app. com with questions, comments or concerns about Skyward .