SellPro app not working? crashes or has problems?

SellPro Status

Last Updated on 2024-10-22 by mVentix Inc.

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Summary of SellPro Problems 😠👌🔥

- Odds of winning prizes from providers other than HP are slim

- No rewind button for videos to review missed information

- Verification process for rewards can take up to two weeks

- Rebate process can be a nightmare if SellPro screws up instructions

Have a Problem with SellPro - mobile training? Report Issue

Common SellPro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SellPro app on iOS and Android devices. Solve all SellPro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SellPro iPhone Issues and Solutions

SellPro iOS app crashes, not working, errors
SellPro iOS app network issues
SellPro on iOS has black/white screen

SellPro Android App Issues and Solutions

SellPro has errors/crashing/not working
SellPro server network connectivity issues
SellPro has black screen

SellPro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SellPro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SellPro app crashes or not working on Iphone (iOS):

Close and restart the SellPro app on iPhone
Update SellPro app to the Latest Version for iOS
Uninstall and reinstall SellPro iPhone app
Update your iPhone to the latest iOS version

Fix SellPro on iPhone unable to connect to server/internet connection issues::

To resolve SellPro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SellPro black/white screen (blank screen) on iPhone:

Follow the SellPro iOS app troubleshooting guide Here →

SellPro Android App Issues and Solutions

Fix SellPro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SellPro app issues:

Force Stop the SellPro App
1. On android, goto "Settings" » click SellPro app. » click "Force Stop".

Update SellPro to the latest version on PlayStore

Clear SellPro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SellPro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SellPro.

Fix SellPro unable to contact server/ SellPro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SellPro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SellPro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SellPro on android.

Solve SellPro black/white screens issue on Android:

Follow the SellPro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at mVentix Inc., developers of SellPro.

About this app

If you work in retail, this app is definitely SellPro for YOU! It’s simple: train on the products you sell in your store in exchange for SellPoints you can use to play or shop for awesome awards.