Radix app not working? crashes or has problems?

Radix Status

Published by Charter Resources on 2023-11-08

NOTE: This Radix Mobile app will ONLY work with Radix LMS sites that have been
set up to allow it. Please contact to your school administrator if you have any
problems connecting.

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Common dislikes about Radix app

- The app deactivates after the school year is over.

- The app/website is disorganized and difficult to use.

- There are many hurdles to go through to see grades or enter grades.

- The app/website is not user-friendly for everyday normal people.

- The reviewer left a low review due to personal reasons unrelated to the app's performance.

- One user described the app as a "poop app."

Have a Problem with Radix Mobile? Report Issue

Common Radix Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Radix app on iOS and Android devices. Solve all Radix app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Radix iPhone Issues and Solutions

Radix iOS app crashes, not working, errors
Radix iOS app network issues
Radix on iOS has black/white screen

Radix Android App Issues and Solutions

Radix has errors/crashing/not working
Radix server network connectivity issues
Radix has black screen

Radix iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Radix app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Radix app crashes or not working on Iphone (iOS):

Close and restart the Radix app on iPhone
Update Radix app to the Latest Version for iOS
Uninstall and reinstall Radix iPhone app
Update your iPhone to the latest iOS version

Fix Radix on iPhone unable to connect to server/internet connection issues::

To resolve Radix network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Radix black/white screen (blank screen) on iPhone:

Follow the Radix iOS app troubleshooting guide Here →

Radix Android App Issues and Solutions

Fix Radix not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Radix app issues:

Force Stop the Radix App
1. On android, goto "Settings" » click Radix app. » click "Force Stop".

Update Radix to the latest version on PlayStore

Clear Radix App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Radix app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Radix.

Fix Radix unable to contact server/ Radix internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Radix » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Radix » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Radix on android.

Solve Radix black/white screens issue on Android:

Follow the Radix android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Charter Resources, developers of Radix.

100% Contact Match

Developer: CESR Inc.

E-Mail: [email protected]

Website: Visit Radix Website

55.56% Contact Match

Developer: Radix Pension Managers

E-Mail: [email protected]

Website: Visit Radix Pension Managers Website

About this app

NOTE: This this app Mobile app will ONLY work with this app LMS sites that have been set up to allow it. Please contact to your school administrator if you have any problems connecting.