symplr Clinical Communications Reviews

Love symplrClinicalCommunications for work and communicating with staff. However would love the ability to message them back via my Apple Watch.

It works well on the iPhone, but I would like a full iPad version as well.

Prone to malfunctioning. I’ve had to reinstall it on my phone many times. I’ve also had the problem with no chine while in the car with Bluetooth.

Doc halo is a great way to communicate with other clinicians. So nice not to have to worry about security of patient data. I would have given it 5 stars but it is not compatible with apple car play. In fact, when my phone is plugged in and in apple car play symplrClinicalCommunications doesn’t even alert me if a message comes in. If this could be updated then symplrClinicalCommunications would be perfect!

App is fine, but no ability to see messages and send from Apple Watch is a big negative. Please fix this guys!!

I can’t beat the convenience of being able to contact almost anyone in the hospital whenever I need to. I work with a lot of different teams so it’s great to be able to have a quick conversation with someone I’ve never met before and will probably never talk to again and don’t need to worry about getting their cell number.
Downside is that not everyone who has it actually uses it, or they only use the desktop version thus don’t see messages. I have sent messages to users before only to find out later that “oh that Dr doesn’t use his doc halo.” Would be great if it could in some way be indicated if a user had been inactive for, say, more than 10 days or only uses desktop version. Also, slow and glitchy lately. Suddenly I’m not getting read receipts anymore for conversations with just one other person?

Worst app ever. I am not sure how its popular and approved. Many times I can only receive messages but can't send. Hundred times I could see the messages and they will still be flagged even though I try exiting and restarting my phone and sometimes reinstalling symplrClinicalCommunications , but imagine what happens I get reminder notes for them!!! I can't describe how abnoxious experience that I get using symplrClinicalCommunications.
I am a critical care physician and I get a lot of the so called "halos" and this is a presistant problem. I wish I can rate with 0 stars but unfortunately I can't.
One more thing, it's unbelievably hard to form a new message, you have to go to contacts and find the contact and then message. Not just write the name in the new message search bar like any half decent app.
Congratulations to the marketing department for the company for marketing such a terrible app. May be the developers can benefit from your strategy

Has potential and I like the idea of being able to quickly answer a text instead of having to call someone... but I feel like it has been getting even more slow as of late. There’s often a delay between getting multiple messages, sometimes it does not even notify you, and sometimes there is a long delay sending a message. In addition it is missing a lot of typical functionality of texting apps, like if you search for a person it starts a whole new conversation instead of continuing your current conversation with them. For 2019 it could do way better.

I love the idea of HIPAA compliant communication and I do use Halo very frequently. So frequently that I prefer to use it on my iPad rather than iPhone, because I’m in emergency & my iPad is always open beside me, in landscape mode with keyboard attached. I don’t use symplrClinicalCommunications because it doesn’t support iPad or landscape mode (though it used to until a recent update). The website is a bit slow to refresh so I’d much rather use symplrClinicalCommunications , but until you fix this, it’s really not useable for me.

With the new update I have to sign in to symplrClinicalCommunications multiple times a day. Not only is this inefficient wasting my time while trying to multitask, it is also eye straining and nauseating.

symplrClinicalCommunications developers in their infinite wisdom have decided to have a cool background video rolling behind the login screens. It is impossible to avoid the moving visual display while trying to quickly enter login data. This has lead to multiple data entry errors on my part, eye strain and onset of nausea.

If I must now login multiple times daily, PLEASE CHANGE BACKGROUND SCREEN TO A NON VIDEO FORMAT

symplrClinicalCommunications works well for secure messaging. I would love to see an Apple Watch version. Today, I was out in a run (not on call) and started getting Halo notifications that I had a message waiting. I had to wait until I got home to pick up that message.

Great way for practitioners and staff to text in a HIPAA compliant way. Unfortunately between it delaying your ability to reply for 5-8 seconds while it "thinks" (picture Windows95 via dial-up modem) and crashing roughy 20% of the time, neither of which happened with older versions and neither of which have been responsive to deleting symplrClinicalCommunications and reinstalling it several times, symplrClinicalCommunications is quickly becoming more trouble than it's worth. FIX THIS!!

I use doc halo everyday for all types of communication. It makes everything so fast and easy. Complete upgrade to the way we communicate with each other plus we don’t have to worry about the security of our messages.

When I first signed on to be a Superuser, Doc Halo worked pretty well. Since then, it's getting slower and slower. It crashes regularly. I often have to navigate away from it and come back after a few minutes so that it has time to "think" before I can respond. I have to admit, if the bugs keep up, I may not continue using it.

I use this application daily and I find it helpful and a timesaver as I can avoid going through our call center and contact a physician directly. I've also routed all my pages through the program so I no longer have to wear a pager. Well worth trying.

Is there any way to update symplrClinicalCommunications to include a volume control for alert sound? The "doc halo" alert is loud, but other alerts require the phone volume to be turned all the way up in order to be heard.

Honestly, the developers of symplrClinicalCommunications have made great improvements to it over the last couple of months. 20.3 seems to be working great with no issues!

Great way to communicate with my colleagues. Also have been able to share my patients with the consultants. Has saved me alot of time already.

1. Please create an Apple Watch version. It is useless to get the notification without seeing the message or being able to respond.
2. Sometimes symplrClinicalCommunications is extremely slow and I could run across the hospital faster than sending a message.

symplrClinicalCommunications was fantastic when we first started using it, but over the course of the last 3-5 updates it has become slower and less functional. I just downloaded the most recent one hoping that they had fixed it. symplrClinicalCommunications crashed within 10 seconds of being opened the first 3 times I tried to use it.

New features include:

-Waiting 5 seconds for symplrClinicalCommunications to respond to any input.

-Extra opportunities to enjoy the new logo while you restart symplrClinicalCommunications 5 times in a row.

- Hearing your physicians voices more often when you call them instead of using this now-dysfunctional app.

I upgraded to iOS 12.4.1 and now app won’t open. I tried turning my phone off and on again. No update from Halo recently so I assume something changed with update. Please fix soon!!

I love symplrClinicalCommunications and use it constantly in the emergency department. I initially had problems after the iOS upgrade, but deleted symplrClinicalCommunications , reinstalled, and it is working perfectly

Halo is a full service workflow management system that blows other vendors like Tiger Text and Vocera out of the water. No other vendor can do what Halo does even though they say they do....

Working now
Wish the search function was a bit better.
Recent improvements helping

Working flawless after this most recent update!

Could be great...please add scheduled off duty daily feature...

symplrClinicalCommunications does the job it advertises. Secure messaging.
The 2 things I want users to know before using: 1 Ringtones sound corny or embarrassing in public, 2 app will randomly log out and no way to authenticate in iOS design (eg fingerprint or Face ID).

I despise this freaking app. Of all the mandatory apps my clinic and hospital system use, this is the most tedious and buggy hand off app. Painful and endlessly frustrating. So many taps, so many delays, so many freeze ups. symplrClinicalCommunications is seriously lacking. If someone in your department or med staff meeting suggests symplrClinicalCommunications for HIPPA compliant hand off, just say “hell no!”

Have loved this secure messaging system. Unfortunately the new update is constantly logging me out. Also, have not been alerted for many new texts when logged in.