WellSpan app not working? crashes or has problems?

WellSpan Status

Last Updated on 2023-09-26 by WellSpan Health

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Summary of WellSpan Problems 😠👌🔥

- The location-based check-in feature did not work properly and caused inconvenience.

- The app has issues with loading information for proxy accounts, specifically for the user's kids.

- The server error prevents the user from accessing information through the app.

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Common WellSpan Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WellSpan app on iOS and Android devices. Solve all WellSpan app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WellSpan iPhone Issues and Solutions

WellSpan iOS app crashes, not working, errors
WellSpan iOS app network issues
WellSpan on iOS has black/white screen

WellSpan Android App Issues and Solutions

WellSpan has errors/crashing/not working
WellSpan server network connectivity issues
WellSpan has black screen

WellSpan iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WellSpan app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WellSpan app crashes or not working on Iphone (iOS):

Close and restart the WellSpan app on iPhone
Update WellSpan app to the Latest Version for iOS
Uninstall and reinstall WellSpan iPhone app
Update your iPhone to the latest iOS version

Fix WellSpan on iPhone unable to connect to server/internet connection issues::

To resolve WellSpan network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WellSpan black/white screen (blank screen) on iPhone:

Follow the WellSpan iOS app troubleshooting guide Here →

WellSpan Android App Issues and Solutions

Fix WellSpan not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WellSpan app issues:

Force Stop the WellSpan App
1. On android, goto "Settings" » click WellSpan app. » click "Force Stop".

Update WellSpan to the latest version on PlayStore

Clear WellSpan App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WellSpan app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WellSpan.

Fix WellSpan unable to contact server/ WellSpan internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WellSpan » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WellSpan » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WellSpan on android.

Solve WellSpan black/white screens issue on Android:

Follow the WellSpan android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WellSpan Health, developers of WellSpan.

About this app

The this app app provides quick access to the this app Health network of physicians, hospitals, urgent care and specialty centers serving South Central Pennsylvania and Northern Maryland.