Alaska Airlines app not working? crashes or has problems?

Alaska Airlines Status

Published by Alaska Airlines, Inc. on 2023-12-14

Travel light at each stage of your journey with our companion mobile app.
Explore options, book trips, check in, and move hassle-free through airports.

I have a problem with Alaska Airlines

Are you having issues? Select the issue you are having below and provide feedback to Alaska Airlines.

User reports:
App has problems

User reports 5

problems reported in the last 24 hours

24 hour clock

Most reported problems

80.0%

Something else

80.0%

Crashes

20.0%

Reported Issues: 4 Comments

By Mary Clark 2 months ago

When you try to sign the recaptcha is partially behind the bottom forgot password and forgot user name information so you can't enter it.

By Allen Litzenberger 4 months ago

loaded the moble app. Never got to finish. Got flipped out. Now when i try to get in it asked for my information. Says records dont match. Can get no where. need to be able to totally reload and fill in all the information. How do i get to start over? Have uninstalled the app. several times but get to same point. Wants me to sign in but that doent work.

By Jackie Mathews 8 months ago

My app keeps quitting every time I open it on my phone. It works on my iPad though. What can I do to fix this problem?

By Erwin Groen 8 months ago

Unable to login and add trip Getting: Error Encountered. Used several devices but problem persist on every device. (Login credentials are correct) Removed app and installed again but does not solve the problem

Common dislikes about Alaska Airlines app

• The app is not user-friendly and can be frustrating to use.

• The airline did not take responsibility for a damaged item.

• The airline showed a false price for a flight.

Have a Problem with Alaska Airlines? Report Issue

Common Alaska Airlines Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alaska Airlines app on iOS and Android devices. Solve all Alaska Airlines app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Alaska Airlines iPhone Issues and Solutions

Alaska Airlines iOS app crashes, not working, errors
Alaska Airlines iOS app network issues
Alaska Airlines on iOS has black/white screen

Alaska Airlines Android App Issues and Solutions

Alaska Airlines has errors/crashing/not working
Alaska Airlines server network connectivity issues
Alaska Airlines has black screen

Alaska Airlines iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Alaska Airlines app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Alaska Airlines app crashes or not working on Iphone (iOS):

Close and restart the Alaska Airlines app on iPhone
Update Alaska Airlines app to the Latest Version for iOS
Uninstall and reinstall Alaska Airlines iPhone app
Update your iPhone to the latest iOS version

Fix Alaska Airlines on iPhone unable to connect to server/internet connection issues::

To resolve Alaska Airlines network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Alaska Airlines black/white screen (blank screen) on iPhone:

Follow the Alaska Airlines iOS app troubleshooting guide Here →

Alaska Airlines Android App Issues and Solutions

Fix Alaska Airlines not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Alaska Airlines app issues:

Force Stop the Alaska Airlines App
1. On android, goto "Settings" » click Alaska Airlines app. » click "Force Stop".

Update Alaska Airlines to the latest version on PlayStore

Clear Alaska Airlines App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Alaska Airlines app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Alaska Airlines.

Fix Alaska Airlines unable to contact server/ Alaska Airlines internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Alaska Airlines » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Alaska Airlines » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alaska Airlines on android.

Solve Alaska Airlines black/white screens issue on Android:

Follow the Alaska Airlines android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alaska Airlines, Inc., developers of Alaska Airlines.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Alaska Airlines

E-Mail: [email protected]

Website: Visit Alaska Airlines Website

About this app

Find all the flight information that matters to you, as you need it. • Book a flight using your percentage off code. You can use your miles too! • Add your Mileage Plan or TSA precheck numbers to your flight. How? • Never miss an important push notifications with Message center. You can find additional information about the Alaska Air travel app by visiting alaskaair. com/mobile. Explore options, book trips, check in, and move hassle-free through airports. Travel light at each stage of your journey with our companion mobile app. Thanks for sending us feedback at iphoneapp@alaskaair. com. We are listening, and welcome your suggestions.