Alaska Airlines app not working? crashes or has problems?

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65 User reports:
App has problems
 User reports 65

⚠️ Most reported problems ⚠️
Not working
45.7%

Crashes
37.1%

Something else
7.1%

Login
5.7%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
K
Kim LaVoy:

Only showing one leg of a two leg trip with same confirmation code

View
solution
T
Terri:

Won’t open

View
solution

📋 5 Reported Issues:

J
John McFee 2025-01-21

The app uses the “select all pictures of buses” type security and never approves, no matter what.

M
Mary Clark 2024-02-02

When you try to sign the recaptcha is partially behind the bottom forgot password and forgot user name information so you can't enter it.

A
Allen Litzenberger 2023-12-01

loaded the moble app. Never got to finish. Got flipped out. Now when i try to get in it asked for my information. Says records dont match. Can get no where. need to be able to totally reload and fill in all the information. How do i get to start over? Have uninstalled the app. several times but get to same point. Wants me to sign in but that doent work.

J
Jackie Mathews 2023-08-10

My app keeps quitting every time I open it on my phone. It works on my iPad though. What can I do to fix this problem?

⚠️ Troubleshoot | Report Issue ⚠️
E
Erwin Groen 2023-07-25

Unable to login and add trip Getting: Error Encountered. Used several devices but problem persist on every device. (Login credentials are correct) Removed app and installed again but does not solve the problem

Showing 1-5 of 5 reported issues:

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Common Alaska Airlines Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Alaska Airlines iPhone Issues and Solutions

  2. Alaska Airlines Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: iphoneapp@alaskaair.com


Verified email ✔✔

E-Mail: androidapp@alaskaair.com

Website: 🌍 Visit Alaska Airlines Website

Privacy Policy: http://www.alaskaair.com/content/legal/privacy-policy.aspx

Developer: Alaska Airlines




‼️ Outages Happening Right Now

  • Apr 20, 2025, 04:28 PM

    a user from San Jose, United States reported problems with Alaska Airlines : Crashes

  • Mar 20, 2025, 07:35 PM

    a user from Wasilla, United States reported problems with Alaska Airlines : Not working

  • Mar 05, 2025, 02:30 PM

    a user from Allison Park, United States reported problems with Alaska Airlines : Not working

  • Mar 05, 2025, 06:24 AM

    a user from Boise, United States reported problems with Alaska Airlines : Login

  • Feb 28, 2025, 09:19 PM

    a user from Portland, United States reported problems with Alaska Airlines : Login

  • Feb 28, 2025, 04:54 AM

    a user from Kirkland, United States reported problems with Alaska Airlines : Not working

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