PulsePoint Respond app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
35.3%

Connection
26.5%

Something else
23.5%

Crashes
11.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PulsePoint Respond Problems 😠👌🔥

- No ability to see fire apparatus moving on the map

- No ability to give out notification alerts when on scene of an incident

- No exact address listed for the calls

- No exact description of what it is

- No filter to apply for agency list

- No help area or FAQ when having issues with the app

- No street data of where any active or recent incidents happened

  8 Reported Issues: 😵🆘🛟🚨📢

Ryan
2024-02-04

Pulsepointsayingnetworkoflineee

Ryan
2024-02-03

Pulsepointsayingnetworkofline??

Polly Pastre
2023-07-24

App still not working for LAFD south bureau. Works on my other two following departments. Been a few days. When will it be fixed?

Lila
2023-07-05

When I opened the app on my brand new iphone14 SE it froze my entire phone. The notifications tab is on the lock screen and doesnt go away when i push accept or dont allow. I cant get into my phone or turn it off to troubke shoot it by turning it back on.

Denise Stevens
2023-06-23

Is it just me or is your app not working? It says Network offline but I am able to be on line. Please advise, thanks

Ralph Burklin
2023-06-23

After installing iOS 16.5.1 on my phone, my Pulse Point screen displayed “Network Offline” . I’m unable to resolve the issue.

Jerry Garate
2022-10-28

Push notifications are not working with the new iOS 16.1 operating system .

Stacy
2022-05-05

PulsePoint used to work really well in my area and then all of a sudden, it stopped working and says, “PulsePoint is not available in all areas.” What is going on? I live in Greenville County, SC. When I googled it, Greenville County says that it’s available in my area but the article is from 2017. Can you help me, please? I really enjoyed having this app and it was so helpful! My neighbor has the same issues. So I’m not the only one. Please help me get this resolved.

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Common PulsePoint Respond Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PulsePoint Foundation, developers of PulsePoint Respond.


Verified email  

Contact e-Mail: info@pulsepoint.org


Verified email ✔✔

E-Mail: support@pulsepoint.org

Website: 🌍 Visit PulsePoint Respond Website

Privacy Policy: http://www.pulsepoint.org/foundation/#privacy

Developer: PulsePoint Foundation




About this app

PulsePoint Respond is a 911-connected mobile app that can immediately inform you of emergencies occurring in your community and can request your help when cardiopulmonary resuscitation (CPR) is needed nearby.  PulsePoint is a 501(c)(3) public non-profit foundation building applications that help public safety agencies inform and engage their citizens.  In addition to nearby “CPR Needed” notifications, you can choose to be notified of other events that may impact you and your family, such as wildland fires, flooding and utility emergencies.  FirstNet Certified solutions must demonstrate 99. 99% availability and pass independent third-party security, data privacy and performance audits.  For more information, visit pulsepoint. org, contact us at info@pulsepoint. org or join the conversation at Facebook and Twitter.  PulsePoint currently provides coverage for thousands of communities in North America, with many more on the way.  PulsePoint Respond is an end-to-end FirstNet Certified™ application.  If you’re trained in CPR and are willing to assist in an emergency, PulsePointRespond will alert you if someone near you is having a cardiac emergency and may need CPR.  You can also monitor live dispatch radio traffic for most PulsePoint-connected communities with a simple tap on the speaker icon.  NOTE: Continued use of GPS running in the background can dramatically decrease battery life.