Candy simply-Fi App allows you to communicate with your appliance. Beside
assisting in carrying out daily activities ""Candy simply-Fi"" increases
functionality making your product or the set of products more intelligent and
performing.
Are you having issues? Select the issue you are having below and provide feedback to Candy simply-Fi.
By c Grafton 8 months ago
I keep getting an error message....."there was a problem with your request"
By Zsu 9 months ago
my account has been compromised so I have deleted it. I didn’t remove my device from the previous account and now I cannot add it To the new account. what should I do?
By Kostas 9 months ago
Κάνω όλοι τιν διαδικασία συνδέσεις και στο τέλος με ξανά βγάζει στην αρχή και μου ζητάει να προσθέσω συσκευή
By Vanessa Griffin 10 months ago
The app won't work. It was working fine until it is as undated a few weeks ago. Thanks
By Sharon 1 year ago
Hi my app keeps saying Error then kicks me out, I can’t use my dryer without the app, please update
By Claire Cross 1 year ago
Had used this app for the last 2 years and my phone broke and lost everything. When I tried to log back in it says my password is wrong. In trying to reset my password, I received no such email and now it’s useless.
By Mariela 1 year ago
Buenas noches lavarropa candy simply_fi de 10 kg se frenó el tambor y no funcionó más los técnicos dicen que el tambor viene sellado y no tiene arreglo hace 2 años que lo tengo
By Ryan Hewitt 1 year ago
App doesn’t work with iPhone 13, this function is one of the main reasons I bought the dryer.
By debra small 1 year ago
hi i downloaded app and put my washer in but cant do anything else on there
By Luke McElligott 1 year ago
I can't sign up,it says my email is invalid
By Jan Edwards 1 year ago
I have purchased a new phone same number but the app won’t connect to this phone
By Lisa pearson 1 year ago
I have just purchased two appliances a washer and a dryer. Neither will connect to my iPhone 11 or 12 when scanning the appliances it takes me to download the same app I’m already using and tells me to use a phone that’s NFC enabled which I am doing. Only reason I bought these appliances was because of the smart feature
By Mary Bradbury 1 year ago
when i first used my candy washer dryer i downloaded simply fi app. it was all working great for the 1st week but now the 'snap&wash does not work. what can i do to make it work
By Neil 1 year ago
Won't log in to connect to alexa with app log in details. Can log in the app with the same details
By Eulogio 1 year ago
Buen día, la aplicacion funcionaba bien 3 meses, ahora no reconoce el Bluetooth de ninguno de mis teléfonos. Es estraño que no reconosca ninguno, solución por favor. Gracias
By Essa jamal 1 year ago
I created pan account but cant log in the application, always tell me your user name or password is incorrect. But I'm sure 100% of my correct user and pass.
By Clare 1 year ago
Can login but keep getting error when trying to start programme. Worked fine for months until this week. Please update the app!
By Anthea Franklin 2 years ago
My username isn’t working when I’m trying to login
By Janet Biggs 2 years ago
Have been unable to log in properly to the app for months now & no one is very interested. Log in successful, app starts to load but reverts to log in page immediately.
- Not written clearly
- “Mixed & colored” program is still broken in English
- Program label disappeared
- Have to change phone language to Spanish to use program
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Complete guide to troubleshoot Candy simply-Fi app on iOS and Android devices. Solve all Candy simply-Fi app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Candy Hoover Group Srl, developers of Candy simply-Fi.
Contact e-Mail: [email protected]
93.33% Contact Match
Developer: Smart Home Haier Europe
E-Mail: [email protected]
Website: Visit Candy simply-Fi Website
If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover. (*) Interaction with Smart Touch products is limited on all tablets and all iOS devices. To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device. Beside assisting in carrying out daily activities ""Candy simply-Fi"" increases functionality making your product or the set of products more intelligent and performing. Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods. With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range. Candy simply-Fi App allows you to communicate with your appliance. However, you can access additional contents, quick links with assistance and manuals.