Candy simply-Fi app not working? crashes or has problems?

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27 User reports:
App has problems
 User reports 27

27 Problems reported in the last 24 hours

Most reported problems

Something else
42.6%

Login
23.4%

Not working
23.4%

Connection
4.3%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
M
MGV:

NFC function not working

View
solution
S
Satoshi:

Program label disappeared

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solution

📋 20 Reported Issues:

M
Maria De Fátima Pires E Santos Gonçalves 2026-03-11

Mensagem de "O URL já não existe"

C
C Grafton 2023-08-19

I keep getting an error message....."there was a problem with your request"

Z
Zsu 2023-07-30

my account has been compromised so I have deleted it. I didn’t remove my device from the previous account and now I cannot add it To the new account. what should I do?

K
Kostas 2023-07-03

Κάνω όλοι τιν διαδικασία συνδέσεις και στο τέλος με ξανά βγάζει στην αρχή και μου ζητάει να προσθέσω συσκευή

⚠️ Troubleshoot | Report Issue ⚠️
V
Vanessa Griffin 2023-06-04

The app won't work. It was working fine until it is as undated a few weeks ago. Thanks

S
Sharon 2023-04-09

Hi my app keeps saying Error then kicks me out, I can’t use my dryer without the app, please update

C
Claire Cross 2023-03-18

Had used this app for the last 2 years and my phone broke and lost everything. When I tried to log back in it says my password is wrong. In trying to reset my password, I received no such email and now it’s useless.

M
Mariela 2023-02-01

Buenas noches lavarropa candy simply_fi de 10 kg se frenó el tambor y no funcionó más los técnicos dicen que el tambor viene sellado y no tiene arreglo hace 2 años que lo tengo

R
Ryan Hewitt 2022-11-21

App doesn’t work with iPhone 13, this function is one of the main reasons I bought the dryer.

⚠️ Troubleshoot | Report Issue ⚠️
D
Debra Small 2022-10-22

hi i downloaded app and put my washer in but cant do anything else on there

L
Luke McElligott 2022-10-21

I can't sign up,it says my email is invalid

J
Jan Edwards 2022-10-01

I have purchased a new phone same number but the app won’t connect to this phone

L
Lisa Pearson 2022-08-25

I have just purchased two appliances a washer and a dryer. Neither will connect to my iPhone 11 or 12 when scanning the appliances it takes me to download the same app I’m already using and tells me to use a phone that’s NFC enabled which I am doing. Only reason I bought these appliances was because of the smart feature

M
Mary Bradbury 2022-07-25

when i first used my candy washer dryer i downloaded simply fi app. it was all working great for the 1st week but now the 'snap&wash does not work. what can i do to make it work

⚠️ Troubleshoot | Report Issue ⚠️
N
Neil 2022-07-24

Won't log in to connect to alexa with app log in details. Can log in the app with the same details

E
Eulogio 2022-07-09

Buen día, la aplicacion funcionaba bien 3 meses, ahora no reconoce el Bluetooth de ninguno de mis teléfonos. Es estraño que no reconosca ninguno, solución por favor. Gracias

E
Essa Jamal 2022-06-10

I created pan account but cant log in the application, always tell me your user name or password is incorrect. But I'm sure 100% of my correct user and pass.

C
Clare 2022-06-08

Can login but keep getting error when trying to start programme. Worked fine for months until this week. Please update the app!

A
Anthea Franklin 2022-04-30

My username isn’t working when I’m trying to login

⚠️ Troubleshoot | Report Issue ⚠️
J
Janet Biggs 2022-04-29

Have been unable to log in properly to the app for months now & no one is very interested. Log in successful, app starts to load but reverts to log in page immediately.

Showing 1-20 of 20 reported issues:


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Common Candy simply-Fi Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Candy simply-Fi iPhone Issues and Solutions

  2. Candy simply-Fi Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/905270470/candy-simply-fi/problems](Candy simply-Fi app not working? crashes or has problems?)



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Website: 🌍 Visit Candy simply-Fi Website

Privacy Policy: http://www.candy-group.com/privacy/V1/privacy.html

Developer: Smart Home Haier Europe




‼️ Outages Happening Right Now

  • Jun 03, 2026, 05:35 PM

    a Windows user from Saint-Quentin-de-Baron, France reported problems with Candy simply-Fi : Login

  • May 18, 2026, 07:09 AM

    a Windows user from Cologne, Germany reported problems with Candy simply-Fi : Not working

  • May 15, 2026, 07:52 AM

    a AndroidOS user from Chatham, United Kingdom reported problems with Candy simply-Fi : Not working

  • May 07, 2026, 05:42 PM

    a iOS user from Baia Mare, Romania reported problems with Candy simply-Fi : Login

  • Apr 17, 2026, 02:48 PM

    a Windows user from Paris, France reported problems with Candy simply-Fi : Login

  • Mar 22, 2026, 08:03 AM

    a AndroidOS user from Vienna, Austria reported problems with Candy simply-Fi : Connection

  • Mar 07, 2026, 04:31 PM

    a AndroidOS user from Seysses, France reported problems with Candy simply-Fi : Not working

  • Mar 07, 2026, 03:45 PM

    a AndroidOS user from Bondy, France reported problems with Candy simply-Fi : Login

  • Dec 09, 2025, 09:02 AM

    a AndroidOS user from Las Palmas de Gran Canaria, Spain reported problems with Candy simply-Fi : Login

  • Dec 08, 2025, 02:40 PM

    a AndroidOS user from Libercourt, France reported problems with Candy simply-Fi : Login

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