healow app not working? crashes or has problems?

healow Status


I have a problem with healow

Are you having issues? Select the issue you are having below and provide feedback to healow.




⚠️ Most reported problems ⚠️

Something else
34.9%

Not working
26.7%

Login
16.3%

Crashes
8.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of healow Problems 😠👌🔥

- PA denied to write for 1 refill of an RX

- Took 2 hours to set up the app

- Follow My Health is a better app than Healow

  64 Reported Issues: 😵🆘🛟🚨📢

Karen Ferrell
2024-12-08

I cannot get into my medical records on my phone it keeps telling me login error

James Suggitt
2023-09-14

Can't find my X-ray and lab results, nowhere to find them. Also I always flunk the reCAPTCHA test, so do something else.

Jacqueline Sanchez
2023-08-04

My old email address is registered on the app & I need to update my email address to my new email. In order for me to log I .

Vince
2023-07-24

Created a partial account incorrectly trying to delete it but can't How do I delete an account?

Timothy Alan Millington
2023-06-06

some messages from my physician will not open. I cannot view the message.

Cathy
2023-06-02

Trying to log on, kicks me ou

Antonio Sanchez
2023-05-31

I haven’t changed password or anything but every time I try to it, it firsts opens up the app but says login error when I click on any subject tab

William S Jefferson
2023-05-18

missing message box ,can not respond or compose

Michele Corrigan
2023-05-16

Why are my most recent appointments no showing.

Linda Harris
2023-02-25

Click on to the app and it says healow keep stopping. Underneath that is say app info, close app and send feedback. Then when I do app info a date is there with October - November 29

Gloria Johnson
2023-02-24

Says healow have closed app because off bug

Michael
2023-02-21

App won’t let me add/change insurance info or change personal info/address

Ernest C Hofer
2023-01-14

i have an existing Healow account and attempted to link a new account. After I insert code it attempts to send a 6 digit code to my cell phone. I've tried multiple times and no text comes through. I've verified my phone # is accurate in my profile. Any thoughts? Ernie Hofer

David C Moran
2022-12-17

Works with other physician offices but provides "null data" from a particular physician office (Doctors of Internal Medicine) for labs and referrals for the past year!

Tom Simons
2022-10-31

The app is asking for a 6 digit pin???? I usually use my iPhone pin but it is only 4 digits and it won’t accept that. Can you send instructions to set the 6 digit pin?

Joe Guerrero
2022-09-07

I have downloaded healow in the last week on two separate phones. In both cases it locked me out of my phone by setting up a 4 digit on the phones. Luckily I entered the 4 digit pin that I entered in healow when setting it up and it open my phone. I looked at security and healow had changed it from swipe to pin. Good thing I remembered the pin I entered in healow.

Joe Guerrero
2022-09-07

I have downloaded healow in the last week on two separate phones. In both cases it locked me out of my phone by setting up a 4 digit on the phones. Luckily I entered the 4 digit pin that I entered in healow when setting it up and it open my phone. I looked at security and healow had changed it from swipe to pin. Good thing I remembered the pin I entered in healow.

Pam Lillquist
2022-08-25

I manage my husband D’Souza Healow account. I tried to print the info from his telemedicine yesterday and the print screen froze and would not access the printer. Also I could not cancel the request to print. Other things on this iPad can print right now. What can I do as the only Healow page that’s appears when the app is accessed is the frozen print page.

Ginger
2022-08-15

App continuously tells me my username/pw is incorrect even after I reset it. To be such a vital Healthcare tool, this happening all the time is unacceptable. Help

Ginger
2022-08-15

App continuously tells me my username/pw is incorrect even after I reset it. To be such a vital Healthcare tool, this happening all the time is unacceptable. Help

Robert Harden
2022-08-13

App keeps asking me to set a device passcode. And doesn't work. I do not set passcodes on my phone and I need my reports.

Sandra Heath
2022-08-12

healow has locked me out of my phone completely. I'm very angry about this as I count on my phone a great deal.

Katerina Michael
2022-07-27

Cant log in put pin then never opens info

Deb Griffin
2022-07-19

Same problems as David K posted on July 13, 2022. Although has been going on for 6 months or more.

David Kincade
2022-07-13

Healow asks for my pin and I enter it. My medical information pops up for less than a second then I am asked for my pin again. It has been functioning this way for a month or two now. Please fix.

Therese Watson
2022-07-05

I log in without a problem but as soon as it opens up it goes back to log in page.I have been using this as it soon as it was installed

Kreatha Lewis
2022-06-22

This app locks my phone. It won't let me discard locking. I wanted it to lock just your site entry not my phone!

Elizabeth Zipp
2022-06-13

When I put in my provider, it says no results found and it will not allow me to send a message.

Linda Rodgers
2022-06-11

I'm receiving messages from my doctor on Healow but am unable to open them on both my desktop and cell phone

Marcus J Duhon
2022-06-07

When trying to log in it will log in then kick you right back to login screen. Is there any fix to this?

Showing 1-30 of 64

Have a Problem with healow? Report Issue




Common healow Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot healow app on iOS and Android devices. Solve all healow app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. healow iPhone Issues and Solutions

  2. healow Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at eClinicalWorks LLC, developers of healow.




About this app

Find a doctor and book your appointment - fast, free & easy, at your convenience – morning, noon or late at night!  this app™ lets you communicate with your doctor’s office and access up to date medical records.  You will be able to access your appointments, lab results, vitals, manage medications and other personal data all within one app.  From the this app™ app you can manage multiple accounts and access your and your family’s medical information.  Track your numbers regularly to watch the trends change and share your progress with your doctor.  No more waiting on the phone with your doctor's office for an appointment.  Use our weight management & activity trackers to reach your fitness goals.  Find an appointment that works for you and book instantly – on the go!  Set your goals and track them easily using trackers.  Stay motivated to make healthy choices.