healow Status
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problems reported in the last 24 hours
Summary of healow Problems 😠👌🔥
- PA denied to write for 1 refill of an RX
- Took 2 hours to set up the app
- Follow My Health is a better app than Healow
64 Reported Issues: 😵🆘🛟🚨📢
I cannot get into my medical records on my phone it keeps telling me login error
Can't find my X-ray and lab results, nowhere to find them. Also I always flunk the reCAPTCHA test, so do something else.
My old email address is registered on the app & I need to update my email address to my new email. In order for me to log I .
Created a partial account incorrectly trying to delete it but can't How do I delete an account?
some messages from my physician will not open. I cannot view the message.
Trying to log on, kicks me ou
I haven’t changed password or anything but every time I try to it, it firsts opens up the app but says login error when I click on any subject tab
missing message box ,can not respond or compose
Why are my most recent appointments no showing.
Click on to the app and it says healow keep stopping. Underneath that is say app info, close app and send feedback. Then when I do app info a date is there with October - November 29
Says healow have closed app because off bug
App won’t let me add/change insurance info or change personal info/address
i have an existing Healow account and attempted to link a new account. After I insert code it attempts to send a 6 digit code to my cell phone. I've tried multiple times and no text comes through. I've verified my phone # is accurate in my profile. Any thoughts? Ernie Hofer
Works with other physician offices but provides "null data" from a particular physician office (Doctors of Internal Medicine) for labs and referrals for the past year!
The app is asking for a 6 digit pin???? I usually use my iPhone pin but it is only 4 digits and it won’t accept that. Can you send instructions to set the 6 digit pin?
I have downloaded healow in the last week on two separate phones. In both cases it locked me out of my phone by setting up a 4 digit on the phones. Luckily I entered the 4 digit pin that I entered in healow when setting it up and it open my phone. I looked at security and healow had changed it from swipe to pin. Good thing I remembered the pin I entered in healow.
I have downloaded healow in the last week on two separate phones. In both cases it locked me out of my phone by setting up a 4 digit on the phones. Luckily I entered the 4 digit pin that I entered in healow when setting it up and it open my phone. I looked at security and healow had changed it from swipe to pin. Good thing I remembered the pin I entered in healow.
I manage my husband D’Souza Healow account. I tried to print the info from his telemedicine yesterday and the print screen froze and would not access the printer. Also I could not cancel the request to print. Other things on this iPad can print right now. What can I do as the only Healow page that’s appears when the app is accessed is the frozen print page.
App continuously tells me my username/pw is incorrect even after I reset it. To be such a vital Healthcare tool, this happening all the time is unacceptable. Help
App continuously tells me my username/pw is incorrect even after I reset it. To be such a vital Healthcare tool, this happening all the time is unacceptable. Help
App keeps asking me to set a device passcode. And doesn't work. I do not set passcodes on my phone and I need my reports.
healow has locked me out of my phone completely. I'm very angry about this as I count on my phone a great deal.
Cant log in put pin then never opens info
Same problems as David K posted on July 13, 2022. Although has been going on for 6 months or more.
Healow asks for my pin and I enter it. My medical information pops up for less than a second then I am asked for my pin again. It has been functioning this way for a month or two now. Please fix.
I log in without a problem but as soon as it opens up it goes back to log in page.I have been using this as it soon as it was installed
This app locks my phone. It won't let me discard locking. I wanted it to lock just your site entry not my phone!
When I put in my provider, it says no results found and it will not allow me to send a message.
I'm receiving messages from my doctor on Healow but am unable to open them on both my desktop and cell phone
When trying to log in it will log in then kick you right back to login screen. Is there any fix to this?
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at eClinicalWorks LLC, developers of healow.
Find a doctor and book your appointment - fast, free & easy, at your convenience – morning, noon or late at night! this app™ lets you communicate with your doctor’s office and access up to date medical records. You will be able to access your appointments, lab results, vitals, manage medications and other personal data all within one app. From the this app™ app you can manage multiple accounts and access your and your family’s medical information. Track your numbers regularly to watch the trends change and share your progress with your doctor. No more waiting on the phone with your doctor's office for an appointment. Use our weight management & activity trackers to reach your fitness goals. Find an appointment that works for you and book instantly – on the go! Set your goals and track them easily using trackers. Stay motivated to make healthy choices.
