Are you having issues? Select the issue you are having below and provide feedback to ID Scanner.
- Takes a bit for the camera to focus, not great for busy nights
- Fails to recognize some IDs, such as New York City state IDs and IDs from Chicago, Illinois
- Poorly designed application that has syncing and error issues
- Has trouble scanning real licenses and falsely identifies them as fake IDs
Complete guide to troubleshoot ID Scanner app on iOS and Android devices. Solve all ID Scanner app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Servall Data Systems Inc., developers of ID Scanner.
This scanning case has its own battery and can scan 2D barcodes as well as magnetic stripes, which ensures reading of majority of government issued IDs. You can purchase an optional ID scanning case (from ) that will allow you to scan even faster and read magnetic stripes. The scanning case uses its own imager hardware for scanning 2D barcodes, so it can scan barcodes and magnetic stripes in every lighting condition. Scanning IDs is fast and easy in the ID scanner app by using the camera on your iPod, iPhone or iPad. With the ID Scanner App you can use the camera on your iPod, iPhone or iPad to scan the 2D barcode of any government issued ID. However, if you do want to use a faster ID scanning solution, you can purchase the optional ID scanning case. The ID scanning case can scan IDs in less than 1 second. Register contact information after scanning the ID of a patron. Our proprietary 2D barcode and magnetic stripe parser catches fake IDs and validates information from the ID. Access this information, and demographic trends, from the online portal. You can set the legal age through the settings of IDScanner and you can also add/remove alerts through IDScanner or through the online web portal. Use IDScanner to register guests, including contact information. You will also be alerted if the ID scanned is for someone that is underage or has had an alert put on them at any of the devices networked and using the ID scanner app. ID Scanner App is the most advanced ID scanner available on IDScanner Store. Access demographic and trend reports from the online portal. Create multiple tags (such as VIP, banned, 86, sales prospect, client, guestlist, etc. ) for your business.