Scan Hero app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
38.5%

Not working
30.8%

Crashes
15.4%

Connection
7.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Scan Hero Problems 😠👌🔥

- Misleading subscription options

- Unethical access to account

- Unauthorized charges

  5 Reported Issues: 😵🆘🛟🚨📢

Tamara Flick
2023-08-31

Shows that it's still processing after I scanned a new document. It appears stuck.

Linda Walton
2023-05-30

Just been processing for hours.

Ramona Atkins
2023-05-17

Hi I have the scan hero app and it’s not delivering my emails when I try to send docs. I have a new phone and all apps transferred with its purchase. What might be the problem? Please help I’ve e joyed the app for two years and now it’s awful 😢

Penny Jodice
2022-10-27

I have scanned a 2-page document, but every time I try to send it from my iphone to my email it get the error message "Not Delivered". What is causing this?

April Vicente
2022-07-13

There is blue strip that labels each document I scan in with "made with scan hero". How can I stop this going on my documents. i scan things for work and I can't have this on all of my documents. Thank You April

Showing 1-5 of 5

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Common Scan Hero Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apalon Apps, developers of Scan Hero.


Verified email  

Contact e-Mail: support@apalon.com




About this app

Stay one step ahead when it comes to document management. - Scan any document automatically or manually and save it as a PDF file or image. - Try various Camera Modes to scan specific types of documents. - Adjust the quality and file size of your scans: choose low, medium, or high quality. - Import documents right from Photos for further editing and sharing. - Passport & ID Card Modes digitize your ID-documents. - QR Mode reads QR codes with your device’s Camera. - Re-crop scans, change page perspective and borders, apply filters, adjust contrast, and correct or change the orientation. - Organize and reorder pages in multipage documents. - Print scanned documents and clipboard text wirelessly. - Share scans separately or send a number of files in one PDF file via Mail or iMessage. - Save all your scans to Photos or iCloud and synchronize them between all of your iOS devices. - Recognize and extract text from your scans with OCR (Optical Character Recognition) technology.  Create and save one or more signatures, and add them to scans whenever you need. - Secure private information in scanned documents using the Hide tool. *For advanced editing and file management, you can also try our PDF Hero app!  Available for texts in English, Simplified Chinese, Traditional Chinese, Spanish, Turkish, Russian, French, Italian, German, Dutch, Swedish, Polish, Norwegian, Japanese, and Portuguese. - Fine-tune scans by selecting HD quality while scanning. - Sign scans right on the screen of your device.  Scan documents to PDF, then sign, edit, and share them – no heavy equipment needed!  Subscriptions will automatically renew and you will be charged unless auto-renew is turned off or unless you cancel at least 24 hours prior to the end of the current subscription or trial period.  Try the Scan Hero app to corral your paperwork and scan documents on the go!  Any unused portion of a free trial period will be forfeited when you purchase a premium subscription during the free trial period.  Scan Hero helps you run your business in the ever-changing digital world.  Subscription payments will be charged to your App Store account at confirmation of your purchase.  Subscriptions and auto-renewal may be managed by going to Account Settings after purchase or by contacting Customer Support.  The cost of renewal depends on the Subscription Plan you choose.  Manage paperwork hassle-free from anywhere – the office, remotely, or from home.  Looking for a mobile assistant?  Got questions or suggestions?  Please don’t hesitate to email us at support@apalon. com.