Microsoft Lens app not working? crashes or has problems?

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18 User reports:
App has problems
 User reports 18

⚠️ Most reported problems ⚠️
Not working
50.0%

Crashes
30.0%

Login
10.0%

Something else
10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Microsoft Lens Problems 🔥

- Can't adjust the borders with a zoomed in view

- Randomly asks user to sign in again

- Option to create a text box disappears

- Pictures get stuck in the “transferring” state when trying to save them to OneDrive

- Can't view the picture or re-try

- Can't connect to OneDrive

- Losing camera functionality altogether

- Won't even run when trying to start it

📋 2 Reported Issues:

E
Emille Ceña Cortez 2025-01-28

couldnt up load

W
William Dozier, II 2024-10-11

Have been using Lens for many years just fine. Recently, the images provided by LENS are blurred and unusable. My CAMERA however has very clear photos. I have cleaned the camera lens anyway, but that is not the problem. I deleted and reinstalled the app and that did not fix it. I have iPhone 15 Pro Max

Showing 1-2 of 2 reported issues:

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Common Microsoft Lens Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Microsoft Lens iPhone Issues and Solutions

  2. Microsoft Lens Android App Issues and Solutions


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E-Mail: olensandsup@microsoft.com

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