Microsoft Lens app not working? crashes or has problems?

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14 User reports:
App has problems
 User reports 14

⚠️ Most reported problems ⚠️
Crashes
43.8%

Not working
37.5%

Something else
12.5%

Login
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 2 Reported Issues:

H
Haidae Tamayao 2025-03-27

black screen issue while using the app on iOS

W
William Dozier, II 2024-10-11

Have been using Lens for many years just fine. Recently, the images provided by LENS are blurred and unusable. My CAMERA however has very clear photos. I have cleaned the camera lens anyway, but that is not the problem. I deleted and reinstalled the app and that did not fix it. I have iPhone 15 Pro Max

Showing 1-2 of 2 reported issues:

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Common Microsoft Lens Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Microsoft Lens iPhone Issues and Solutions

  2. Microsoft Lens Android App Issues and Solutions


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‼️ Outages Happening Right Now

  • May 22, 2025, 05:51 AM

    a user from Toulouse, France reported problems with Microsoft Lens : Not working

  • Apr 08, 2025, 04:03 PM

    a user from Hanover, Germany reported problems with Microsoft Lens : Not working

  • Apr 05, 2025, 05:55 PM

    a user from The Bronx, United States reported problems with Microsoft Lens : Crashes

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