Microsoft Lens app not working? crashes or has problems?

Microsoft Lens Status


I have a problem with Microsoft Lens

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⚠️ Most reported problems ⚠️

Not working
62.5%

Crashes
25.0%

Login
6.3%

Something else
6.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Microsoft Lens Problems 😠👌🔥

- Can't adjust the borders with a zoomed in view

- Randomly asks user to sign in again

- Option to create a text box disappears

- Pictures get stuck in the “transferring” state when trying to save them to OneDrive

- Can't view the picture or re-try

- Can't connect to OneDrive

- Losing camera functionality altogether

- Won't even run when trying to start it

  1 Reported Issues: 😵🆘🛟🚨📢

William Dozier, II
2024-10-11

Have been using Lens for many years just fine. Recently, the images provided by LENS are blurred and unusable. My CAMERA however has very clear photos. I have cleaned the camera lens anyway, but that is not the problem. I deleted and reinstalled the app and that did not fix it. I have iPhone 15 Pro Max

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Common Microsoft Lens Problems & Solutions. Troubleshooting Guide

       


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Developer: Microsoft Corporation

E-Mail: olensandsup@microsoft.com

Website: 🌍 Visit Microsoft Lens Website



About this app

You can use Microsoft Lens to convert images to PDF, Word, PowerPoint, and Excel files, digitize printed or handwritten text, and save to OneNote, OneDrive, or your local device.  Microsoft Lens (formerly Office Lens) trims, enhances, and makes pictures of whiteboards and documents readable.  You can even import images that are already on your device using Gallery.