Nextdoor is used by nearly 1 in 3 households in the U.S.
Are you having issues? Select the issue you are having below and provide feedback to Nextdoor.
By Leanne 4 months ago
The app freezes constantly on my new iPhone. Never had that Happen on my Android. I’m DONE!
By Cary Wirth 7 months ago
when i upload a jpg the upload just spins
By Cheryl Lyddane 7 months ago
Constantly freezes up. Already downloaded latest app and logging off
By Mark Dyson 7 months ago
Cannot post an item in Lost & Found.
By Linda Kersten 7 months ago
Every time I go on the app it freezes when scrolling down. I have checked updating signed out turned off phone. It stops at same place. 😪
By Wanda Crafton 7 months ago
App constantly freezes on my iPhone. Very frustrating. Doesn’t happen with my iPad.
By kay 8 months ago
I receive emails ok but the link to open the post does not work
By Frank 8 months ago
Notifications won't load on phone unless I constantly sign out and back into app. Have removed and reinstalled app several times to my android S22 phone.
By dorothy hyaduck 8 months ago
i can get your email, but when i click to view more nothing happens and i do not get the message/
By Nancy 8 months ago
Receive emails from Nextdoor however site only shows blank page
By Brenda Kellar 10 months ago
I have tried several times to create a business page. I get as far as the business category page and it freezes up. I can't go any further. I uninstalled and reinstalled it but now when I try to log back in I click on the verification link they sent to put the code in the box and it says it's the wrong code. But it's the one they sent. Then it says too many attempts try later. Ugh
By Barb 11 months ago
Why was my for sale item marked down?
By Linda Carlson 11 months ago
Next door had not loaded for the last few days
By David 1 year ago
I want to add photo to profile. I press add photo button and it does not react
By Mae Rhine 1 year ago
Can’t open notifications on next door app
By Marie Goble 1 year ago
I love this app, but I’m so frustrated with the tech problems, I’m ready to delete PERMANENTLY. Started suddenly. More often then not now, I cannot open posts or reply. App freezes, I’m kicked out to my home screen. This app just does whatever it damn well pleases. PLEASE FIX!!!
By Becky 1 year ago
Can’t scroll up or down
By Debbie Housholder 1 year ago
Unable to view comments and app freezes
By Bill 1 year ago
Not able to see additional comments
By Dona Baughman 1 year ago
Not able to view "previous comments". A post will show that there are "previous comments", however when clicked on, no previous comments are shown. This happens on posts that I know actually do have previous comments. Very detrimental when trying to help find lost pets. **I use the online version of Nextdoor, not the app.
By Cathy Davidson 1 year ago
When I scroll down to see the posts it freezes up & then slowly moves down to the next post.
By Hole in the Wall Games 1 year ago
I use PC so this is about the webpage but it began freezing up the moment I try and click on anything yesterday afternoon immediately after creating my first post. Any form of technical support appears to be nonexistent.
By Sharon Anderson 1 year ago
When loading only 8 photos from my photos on an iPhone 14+ the Next never goes moves forward then the Nextdoor app crashes
By Nancy Christmann 1 year ago
I have been using Nextdoor for years, but for the last three months, it freezes when I go to look at the responses to a post, or I go to look at a certain post, this is very frustrating how can I fix it
By Debbie Baldassarre 1 year ago
Hi. I am seeing everybody is having the same issue… it freezes when trying to open a post! This has been happening about 3 weeks now
By Debbie baldassarre 1 year ago
Hi. I have had Nextdoor for a couple years or so, just recently, I cannot open responses to posts people have not my own post responses. It just freezes.. I tried to see if I needed a undate but I’m fine. Can you please tell me what I’m doing wrong. Thank you
By Erin gear 1 year ago
App freezes constantly, every time I click on a post or comments. I have deleted the app and reinstalled numerous times. Nothing changes. Worst app I e ever used.
By Sharon 1 year ago
App freezes constantly. I’ll try to open up a new message , it won’t allow me to open and then I can’t open anything else. I’ll have to get out then come back in again. Very frustrating.
By Lisa 1 year ago
My app continues to freeze as soon as I get on it. I deleted and signed back in. Nothing is working.
By Cyndi Mona 1 year ago
App pulls up and I can scroll but when I try to click on a message it completely freezes
By Carol dixon 1 year ago
Every time I try to read comments on my post, the app freezes. I have uninstalled and reinstalled several times. This doesn’t help. Thank you
By Lonna Trudell 1 year ago
Keeps freezing.. I have to go out of app & start over constantly
By Sheila leonard 1 year ago
Not loading- iPhone 6. Too old to get app but always loaded slowly now when I click to see message-blank screen
By Mark 1 year ago
The app has become awful. Freezes when you click any post. I am also a reviewer and the flags no longer appear. I deleted the app and reinstalled it.
By Deidre Meacham 1 year ago
When I open Nextdoor it immediately goes off. I’ve deleted the app and reinstalled it many times. I have updated the app as well. Still will not open and stay open.
By Brooke Gagnier 1 year ago
Hello! I am trying to post items for sale on Nextdoor and after I select the images of the items to post everything freezes up after I hit Next. I have the updated version. Do you have any suggestions? Thank you! Brooke
By Lyn Tietje 1 year ago
When I click on the Nextdoor App on my iPhone it no longer opens. I have updated the app already...it hasn’t helped.
By Suzanne severson 1 year ago
My Nextdoor app on my iPhone disappears immediately after clicking on it. I have tried reinstalling twice, and have rebooted my iPhone twice. Have updated all apps. Thoughts??
By Susan Phillips 1 year ago
My messages have all been deleted but I can’t get of the number inside the message bubble. It’s annoying!!!
By Sharon-Drew Morgen 1 year ago
I cannot post. online, i'm not allowed to enter any text - when i try, page flips to an almost empty page that doesn't allow any input. when i try to go online, i get an old gmail address that hasn't been used in many years and there is no way to input my new email. so nothing is working and i have absolutely no way to post a message. I've reached out to Nextdoor 5 times and have not received a response. ???? help please!
By Julie Guthrie 1 year ago
Nextdoor screen has black background and there only thing visible on posts are location of the poster but none of the typed messages or the poster's name, photos and ads are visible but that's all. Just started today on laptop.
By Rhonda Beaulieu 1 year ago
I’m having a problem getting the app to upload pics for selling an item. After I select the pics and hit next, it does nothing….and the page freezes up….please help
By Brian Chin 1 year ago
I cannot post on my business page - post button does not react.
By Andrea 1 year ago
I have sold items on the Nextdoor app, but then there are times, like now, where I enter all of my information and yet when I go to POST the item I want to sell, the post button doesn't react. In other words, it won't post. The word POST stays black and it won't react when I click on it. This happened before but then I somehow got it to work but I can't this time. I have the latest app version, I've logged out and back in, but I don't know why I can't post. Any suggestions?
By Kenneth Farmer 1 year ago
App not working properly on iPhone 12 pro. The Home screen is blank & will not load content. All other screens seem to work OK on the app. I have tried deleting the app and reinstalling it but no joy. ND on PC is working OK too.
By Douglass Porter 1 year ago
Nextdoor comes on but it’s 2 days ago.
By Bibi Lafleur 1 year ago
It is extremely slow while scrolling. Even when typing on for sale item postings.
By kathy kirby 1 year ago
My app freezes up while I am scrolling up or down.
By Carol Holowiak 1 year ago
Just tried to do other thing to see if Nextdoor app is working and just froze as usual Slow moving and can’t ck postings Items posted for sale that I ans to purchase I can’t get to the posting to see what the person said What to do
By Carol Holowiak 1 year ago
The issue I have with Nextdoor is that it’s slow to post postings and if I click on it goes off and if I want to ans a post it goes blank or says Nextdoor has issue etc etc I love Nextdoor but I’ve tried everything and just not working properly I’m be seen a few other people complain also Pl help
By Clarissa 1 year ago
I’ve tried all suggested ways to download but it won’t. Sometimes a message comes up saying unavailable in my region. I have 2 iPhones one Mexican, one UK. This one is my UK iPhone. I can understand not being able to get Nextdoor on my non UK phone but why can’t I on THIS one?
By Leslie 1 year ago
I can’t see any images/pics posted by users of the app. I can see pics in ads but That’s it. I have updated the app ect. This has been going on for weeks.
By donna billman 1 year ago
I use nextdoor on my computer web browser, suddenly i cannot get the prior comments to open up on any post. I used to hit enter and they would load out. Now it just sits there. I have signed in and signed out, I have cleared cache and history. I have tired everything listed, nothing is working. I use waterfox/firefox. I don't like to use nextdoor on my phone, prefer computer. Long time user of nextdoor, and suddenly this problem, it does seem to open on chrome, but I don't like to use chrome. I have tried starting in safe mode etc, but this is not working. I can see comments if a few, but if 8-20 etc, not opening as it used to so I can see prior comments, and I want to be able to read, not comment. please advise how to fix bug. it suddenly happened and nothing new was added or done on my computer or browser. i have windows 10
By Kathy 1 year ago
Can’t see pictures on posts neighbors post. Scrolls slowly.
By Marie Kates 1 year ago
Please address the problems with this app - can’t scroll down when trying to read a post - especially ultra important/warning posts.
By Katherine Robine 1 year ago
The app has been freezing for a second or two (or more) when I try to scroll. This has been going on for weeks now. I updated the app but no improvement. Very frustrating! Can u help?
By Nancy Burgess 1 year ago
NextDoor will not display notifications and does not appear in my emails. When I open my app, the message is always “try again later.” How can I remedy this problem?
By Wendy Weber 1 year ago
Very recently the Nextdoor app on my iPad has gotten annoyingly slow. It doesn’t want to scroll, and I have to press things twice in order for it to respond. I have updated the app to no avail. Also, Nextdoor is not slow on my laptop or iPhone.
By Mick 1 year ago
Next door neighbour site keeps freezing
By Brandi M 1 year ago
It crashes all the time. I can’t scroll through anything. I can’t moderate my groups because of this app. My phone is up to date, and the app is up to date. It makes my phone hot because it keeps crashing. If you all would stop inserting ads for something every chance you can, the app would actually work properly.
By Nancy Knott 1 year ago
This problem has been ongoing for months. People have been complaining nonstop but we still have yet to see a fix. The site nearly crashes constantly, moves at infinitesimal speeds. Scrolling is nearly impossible between the delays and jerking movement. I don’t know why no one is fixing these technical issues. People in my area are starting to bail from next-door like crazy because of The ongoing technical problems that seem to never be addressed.
By Nancy Knott 1 year ago
The Nextdoor app has been freezing, difficult to the point of nearly impossible to scroll. Jerky movements. People have been complaining about this for months. Why has nothing been done to correct this problem? And yes my app is updated. People are starting to leave the site because of it. Why is nothing being done
By Gregory Burkett 1 year ago
The app has slowed down. If you click on anything nothing happens for several seconds. Even typing.
By Kathleen Johnson 1 year ago
Nextdoor emails no longer open on my phone. When I click on the email it goes to a mostly blank screen. This is a recent problem. No problem opening on my desktop.
By Carol McGrath 1 year ago
My new notifications do not open.
By Sherry Smith 1 year ago
My home page or the main feed will not come up. I can see other parts but home will not refresh or open when I get email notices.
By Mary Condon 1 year ago
I receive email notifications but when I click on from email a blank Nextdoor template appears. When I put the app on my phone all I get is a green screen. Only way to view is through Safari. Also there used to be an option to just view my neighborhood and that appears to be gone
By Charlotte Chatham 1 year ago
App freezes when I try to select a picture to post in selling. App is up to date
By Mary Stout 1 year ago
I have moved from East Fort Worth to Frisco, Texas. I've tried several options, but am unable to change my location.
By Holly 1 year ago
It freezes when I go to post photos of something to sell!
By Jerry Lange 2 years ago
App freezes when posting photos for a sale on Chrome
By Linda Noren 2 years ago
App crashes when I try to post an item for sale. I can post comments with no problem. App is up to date.
- Only able to see the latest few of your saved items
- Takes a bunch more taps and scrolling to do what used to just be a couple taps
- Very spammy
- No way to disable notifications for just one thread
- Restricted from signing in due to one user's actions
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Complete guide to troubleshoot Nextdoor app on iOS and Android devices. Solve all Nextdoor app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nextdoor, developers of Nextdoor.
100% Contact Match
Developer: Nextdoor.com
E-Mail: [email protected]
Website: Visit Nextdoor Website
100% Contact Match
Developer: Nextdoor.com
E-Mail: [email protected]
Website: Visit Nextdoor.com Website
On this app you can share your local expertise and help your neighbors—welcome the new kids on the block, offer local services or share recommendations. this app helps you discover local gems and explore your neighborhood, whether you’re new or have lived there for years. At this app, our purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on. this app is built on trust — we ensure you’re connected to REAL PEOPLE in the neighborhoods that matter to you. this app requires all neighbors to sign up with their real name and address. Use this app to connect with your neighbors, discover new places nearby, join groups, and find recommendations for local businesses. It was easy to feel comfortable hiring my neighbor’s daughter to watch my son after school. “This year for Spring Cleaning, we wanted to sell old appliances, tools, clothing and electronics on this app’s marketplace, For Sale & Free. Search For Sale & Free, this app’s local marketplace, to buy and sell used items. Get recommendations for the best local service providers and businesses, learn about new business openings, and support your community. Continued use of Location Services running in the background can dramatically decrease battery life. this app doesn't run Location Services in the background unless you give us permission by turning on optional features that require it. Join this app to stay informed about what’s going on in your community and read up on local news. Chat with neighbors about upcoming events and changes in the neighborhood. Download this app and connect with the communities you love. “Before this app, I didn’t know there were several qualified babysitters living nearby and looking for work. Connect with parents, organize play dates, and bond over shared interests. Meet and connect with your neighbors through this app. In no time, our neighbors stopped by to make a deal and take things off our hands. It was easier than anything else, and it feels good knowing our old stuff has found a new home in the neighborhood. We then partner with trusted vendors to confirm you’re a verified neighbor. Find home services, from nannies to plumbers, and beyond.