Are you having issues? Select the issue you are having below and provide feedback to Geneanet.
- Outdated design
- No language change option in the app
- Login issues for some users
- App is only available in French, causing frustration for non-French speaking users
Complete guide to troubleshoot Geneanet app on iOS and Android devices. Solve all Geneanet app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GeneaNet, developers of Geneanet.
this app * allows you to create and grow your family tree, and to sync and share your genealogy research with the this app website: app. org. • Create your family tree (and your this app account) with basic information about you and your parents. • Browse your family tree with a user-friendly interface and search your ancestors by name. Take pictures and add them to your family tree. • Share your genealogy research with family and friends. • Browse family trees of other this app members when they give you access rights (to import these family trees, touch the 'this app' button at the top of the screen). * About this app. this app supports free genealogy since 1996. Available in 9 languages, the website allows everyone to search their ancestors, to be in touch with their relatives, to create their family tree, and to share their family history for free. Become a Premium member and get access to additional options and services (additional search tools, family tree matching, etc. ). When your family tree is imported to your mobile, you can view it even if you're off line. • View facts, notes and sources for individuals and families. • View family pictures. Learn more about the Premium subscription at: app. org/premium/.