Geneanet Reviews

Geneanet Reviews

Published by on 2018-01-24

🏷️ About: Geneanet is a mobile app that allows users to create and grow their family tree, and to sync and share their genealogy research with the Geneanet website. It is available in 9 languages and supports free genealogy since 1996.


     


Overall Customer Experience 😎


πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
46.8%

πŸ™„πŸ’…πŸ«₯ Neutral
39.6%

πŸ‘ΏπŸ€¬πŸ˜  Negative experience
13.5%

~ from Justuseapp.com NLP analysis of 42 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

- Allows users to download their family tree to their phone for easy access without internet connection

- Quick download time as it doesn't include pictures or archived documents

- Handy for sharing with others who have access to the online data

- Can download updated versions of the tree anytime

- Free to use



Read 21 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

1.6 out of 5

πŸ‘ŽπŸ€¬

2022-05-22

Esta app es una basura

Copies old info from free sites, then make you pay

2022-06-23

Went to their website for more info and found they copied info that I listed on my tree at myheritage.com. and therefore made free for others to use. Then this copycat service makes others pay for info they could have gotten for free on myheritage.com. Even worse, they are listing incorrect old info that I corrected months ago. In short you are wasting your money & are purchasing outdated and potentially incorrect information.

Constant crashes

2022-07-24

Geneanet keeps crashing :((

With latest update, app locks up

2022-08-25

With the new adware in yesterday's release, if you don't go to the website, Geneanet locks up and doesn't open.

The software was pretty cool, but now....

Not like website

2022-09-26

Geneanet is useless. It has none of the features that the website(desktop) version has. Please fix this.

Disappointing

2022-10-27

I've had a this app account for year and had hopes for Geneanet. Very frustrating and hard to use. To creat a tree it takes you to the web but then requires Flash, on an iOS device! It says you can import a Gedcom but give error messages, in French. I gave up and deleted it. Really NO STARS!

Crashes

2022-11-28

Can no longe use it.

Unable to launch

2022-12-29

Won’t accept user name password combo.

Language options?

2023-01-30

The first screen is in English but when I hit create a tree, the language switches to French. Need to fix this!

Not access to the app

2023-03-03

I can login into my online account through the browser but not Geneanet πŸ™„

Can’t change language

2023-04-01

There no way to change the language on Geneanet

No longer works

2023-05-03

They no longer support this and in March of 2019 they said it was removed from the store but obviously it has not been.

Why no English language?

2023-06-03

One star because I couldn’t even tell you if it works or not because the language is in French and there’s no way to change it. I’m deleting Geneanet.

Disappointed

2023-07-05

I can log into the website with no problem and it is in English but when I use Geneanet , my login for the website will not work and when I try to create a tree, it is only in French. Can these issues be fixed?

What a let down!!

2023-08-05

Don't let Free fool you. Once I downloaded was excited to search through but you have to join a monthly membership with a fee for it to give you any information. Very confusing to use. HORRIBLE! Doesn't deserve the one star.

Lacking it's original appeal

2023-09-06

Geneanet lacks so many of the appealing and useful features of the desktop website.

NOT IN ENGLISH ??

2023-10-08

You can view the website in English but there’s no language option in Geneanet that I could find.

Better as a tree reader than a truly interactive tool.

2023-11-08

If you are a this app user, then I am quite sure you will find this free application handy. It simply allow you to download your tree to your iphone so that you can refer to it without needing access to your computer or even to the internet. Anyone who can gain access to your online data can do the same thing, so it is handy for sharing. You can have the cel phone download an update version anytime you need an update. The download is quick because it doesn't include pictures or related archived documents. And because the data kives in the phone's memory, access, occe downloaded, is instantaneous. So if you need to know your cousin's wedding anniversary, or your mother-in-law's birthday, there it is, instantly at your fingertips! Search features enable you to quickly get to quickly locate any name.

On the other hand, If you desire to WORK on the tree, the application also gives you online access (and your privileges will depend on what iD you use. Those who don't like this application probably find this aspect of it unsatisfactory. Also, the application as a whole can use improvements, in particular more options to back out and cancel steps one has taken by mistake.

Loved the website, app could be better

2023-12-10

I’ve been using the website to build my family tree and I love being able to have Geneanet on my phone. I’m giving it 4 stars because the design could be better, it still has the format of ancient iPhone apps.

Use the web page

2024-01-10

I cannot find a language change anywhere in Geneanet . The service is well worth going premium, but for any language except for French - use the web page

Eh

2024-11-18

Deleted right after I downloaded it



Is Geneanet Safe? πŸ€—πŸ™


Yes. Geneanet is very safe to use. This is based on our NLP (Natural language processing) analysis of over 42 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.6/5 . Justuseapp Safety Score for Geneanet Is 77.6/100.


Is Geneanet Legit? πŸ’―


Yes. Geneanet is a totally legit app. This conclusion was arrived at by running over 42 Geneanet User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Geneanet Is 100/100..


Is Geneanet not working? 🚨


Geneanet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information πŸ’ΈπŸ€‘πŸ’°

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Basic (Free):

- Create and grow your family tree

- Browse your family tree with a user-friendly interface

- Search your ancestors by name

- View facts, notes, and sources for individuals and families

- Add and edit data

- View family pictures

- Share your genealogy research with family and friends

- Receive birthday reminders

Premium:

- All Basic features

- Additional search tools

- Family tree matching

- Access to additional options and services

- Pricing: $10.99/month or $79.99/year



How was your experience with Geneanet? Post a Review




Features

- Create your family tree and Geneanet account with basic information about you and your parents.

- Browse your family tree with a user-friendly interface and search your ancestors by name.

- View facts, notes, and sources for individuals and families.

- Add and edit data to your family tree.

- View family pictures and take pictures to add to your family tree.

- Share your genealogy research with family and friends.

- Receive birthday reminders.

- Browse family trees of other Geneanet members when they give you access rights.

- Premium subscription available for additional search tools and family tree matching.

  Customer Service/Support
Developer:
GeneaNet