8 Ball Pool app not working? crashes or has problems?

8 Ball Pool Status

Published by on 2024-01-05

Do you want to play in the world of pool games? 8 Ball Pool is an addictive
challenging game based on real 3D pool games, where you will challenge your
friends online. Become a master of the pool! The game 8 Ball Pool is easy to
win.


I have a problem with 8 Ball Pool

Are you having issues? Select the issue you are having below and provide feedback to 8 Ball Pool.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
91.4%

Login
27.6%

Crashes
24.1%

Not working
24.1%


Reported Issues: 53 Comments

By Susan Burgin   4 months ago


My chat all had gone

By Ralph L Saville   6 months ago


Playing for several years. Occasionally when you lock onto your shot and start to pull cue stick back it shoots by itself causing the wrong speed and missed shots because the ball is not hit hard enough. Other times when you try to lock onto your shot it refuses to do so. At such times you cannot take your preferred shot. If you are shooting the 8 ball you are screwed. Lastly I like to collect the tokens every 4 hours. If I am away from my laptop I can access the pool room on my Amazon Fire. I cannot play the game on it but I can get the 250 tokens every 4 hours. However, if I forget to delete it from my Amazon Fire afterward and later go back to my laptop and play pool for 2 or 3 days I can gain a few thousand tokens. Later on if I go back to my Amazon Fire and turn it on the pool room is the first thing that shows up. Unfortunately the number of tokens has not updated. It shows the tokens as they were earlier. Then when you go back to playing on the laptop you have the lesser amount that the Amazon device showed. This happened to me twice. I lost about 1500 the first time and this morning I went backward about 3500. Fix these annoying glitches please!

By Ras   11 months ago


I use the desktop version of 8 ball via the amazon app store which requires windows 11. I am currently running windows 11 and the issue I am having is that I can't update the app through amazon app store.

By Dean reyland   1 year ago


I play 8 ball pool every day there is no problem with my Internet I press to play the game I'm on then it kicks off this is happening a lot lately its like it does not want me to play please help

By Hasan qureshi   1 year ago


8 ball pool is not open in my tab

By Justin Dickens   1 year ago


I spent money and didn’t receive what I bought!!

By Bluesbrother   1 year ago


The option to type a message is only there with one of my friends on the pool game. What can I do to message my other friends?

By Jolene   1 year ago


Game keeps backing out. Whether I play once or play a friend 20. Then on the 1 on 1 and you want to.play again it backs.out. doesn't give you time.to.add again if you wanted to

By ian roberts   1 year ago


Hi, My 8 ball pool works fine aPART FROM WHEN I GET A FREE SHOT .. tHEN THE CUE GOES in WHITe CIRCLES AND DOES NOT ALLOW THE BALL TO BE played until the time runs out. This means the opponent can make a mistake but will get a free shot out it .. is there anything i can do.?

By hugo   1 year ago


8ball crasht tijdens spel. Inzet kwijt.

By Douglas Patterson   1 year ago


I play 8ball pool a lot at this time the game is not doing what it should do it does not play for the amount I gamble its been like this for a while now for example if I bet 2.5ki I end up playing for 5k hope you can put this please thank you

By David Blackmon   1 year ago


8 ball pool app is not working in MEMU. Period. WIll not open.

By Ricky Konechney   1 year ago


Pool shot average not changing stuck at 46.3 percent

By Hugh Nisbet   1 year ago


I love this game, however, it has recently stopped working . For some reason, it no longer allows me to complete ongoing games. when I complete my shot it hangs when trying to send the game status to other players .

By Lee Cooper   1 year ago


8 ball will not send shot to other players

By Lisa   1 year ago


I loved this game played it every day with my bestie hasn't worked since Oct we played in Messenger

By HOWARD THOMPSON   1 year ago


Game freeze after break..

By Paulette A Washburn   1 year ago


i will get in line! same exact issues as previously stated, receive messenger request, tap to play, opens up to pool table, my break, pull back stick and it freezes however sound is active, or play my turn out sending shot, game freezes! I've restarted my phone, uninstalled fb, messenger, 8ball pool app reinstall everything, NOTHING WORKS! PLEASE HELP!

By Benjamin W.   1 year ago


Same problem as others that posted recently..game freezes on "sending shot." Also pull back on cue and shoot when challenging, then nothing happens. Tried uninstall/reinstall fb, messenger, and 8 ball pool app, updated phone software and apps. My friend and I cannot play each other or anyone else. We've been playing for years. This all started at the beginning of Oct. 2022. I've seen other similar posts but no solutions. Please help

By Anthony Mark Peralta   1 year ago


Samsung 20 8 ball pool gets stuck at sending shot

By Clark Rimmel   1 year ago


Every tim I try break pool stick freezes when pull it back to shoot

By Ace Fekay   1 year ago


The Facebook gaming version locks up. When I try to respond to an active game, it presents a full rack, not the active game. So, I thought let me break, then I would pull back the cue stick to break, and let go, it freezes. I have to exit the game from the top right. Essentially, it will now allow me to play against anyone. This occurs in Facebook while using my iPhone, Android, or accessing Facebook using a browser when using a computer. It must be something specific to my account. I know of one other user that it's occurring to, but not to anyone else I know of. Any thoughts why this may be occurring to my account?

By Juan Villagomez   1 year ago


Keeps freezing up at break

By Sam   1 year ago


I am having all of the well described issues that Matthew below has written, along with a few more. If the other player starts, they’re cute looks disjointed. All of my attempted cube brakes are piling up as attempted games on my friends screens. I’m not receiving there playbacks. It’s been happening for about a week. Tried many ways after reinstalling FB & hard restarts on the iPhones: iPhone 11 Max Pro in the regular FB app, FB via Safari on iPhones, FB app on iPhone X, FB app on iPhone 7, downloaded the FB Gaming app to even try that (I can’t get the game to load there) “A few days ago using the Pool game through Messenger, on my iPhone13 or on my Macbook Air, I can't move the cue ball to break, and if I try and break, the cue pulls back and freezes. If I join a game in progress ( as I have been playing with a friend for over a year) I can break but then it hangs on "sending Shot". Tried reinstalling Messenger, and FaceBook, and downloaded the 8 Ball App but same behavior. Worked fine last couple years until couple days ago. Any suggestions ?”

By Sam   1 year ago


I am having all of the well described issues that Matthew below has written, along with a few more. If the other player starts, they’re cute looks disjointed. All of my attempted cube brakes are piling up as attempted games on my friends screens. I’m not receiving there playbacks. It’s been happening for about a week. Tried many ways after reinstalling FB & hard restarts on the iPhones: iPhone 11 Max Pro in the regular FB app, FB via Safari on iPhones, FB app on iPhone X, FB app on iPhone 7, downloaded the FB Gaming app to even try that (I can’t get the game to load there) “A few days ago using the Pool game through Messenger, on my iPhone13 or on my Macbook Air, I can't move the cue ball to break, and if I try and break, the cue pulls back and freezes. If I join a game in progress ( as I have been playing with a friend for over a year) I can break but then it hangs on "sending Shot". Tried reinstalling Messenger, and FaceBook, and downloaded the 8 Ball App but same behavior. Worked fine last couple years until couple days ago. Any suggestions ?”

By Greg   1 year ago


I have the exact same problem described by Matthew on Oct 3, 2022. I open the app but I can't move the Q ball before breaking. When I try to break the game freezes up when I release the cue control.

By Adrienne   1 year ago


My 8 ball game freezes at sending shot and also freezes the stick and wouldn't do anything

By Irene A Piper   1 year ago


Hello, the cue stick does not work the area turns red where the stick is located why I release the stick to shoot and freezes help needed to fix Thanks Irene

By Donna L West   1 year ago


Hit my friends in California first now doing to me in Texas and friend in MI....opens directly in to a break screen .. Pull cue shots cue disappears ball stays... Makes noise that it hit ball

By Donna L West   1 year ago


Hit my friends in California first now doing to me in Texas and friend in MI....opens directly in to a break screen .. Pull cue shots cue disappears ball stays... Makes noise that it hit ball

By Bill McIntyre   1 year ago


In 8 Ball Pool my cue stick does not work. It will not shoot.

By Matthew   1 year ago


A few days ago using the Pool game through Messenger, on my iPhone13 or on my Macbook Air, I can't move the cue ball to break, and if I try and break, the cue pulls back and freezes. If I join a game in progress ( as I have been playing with a friend for over a year) I can break but then it hangs on "sending Shot". Tried reinstalling Messenger, and FaceBook, and downloaded the 8 Ball App but same behavior. Worked fine last couple years until couple days ago. Any suggestions ?

By Atkinson Kevin   1 year ago


will not let me shoot my cue stick

By Wayne   1 year ago


Game opens then goes straight back to home screen! Very frustrating.

By Jamie Ratliff   1 year ago


Installed 8 ball pool on my iPad. When I click on it the screen goes black

By Nicolas Mcgowran   1 year ago


I keep trying to step up to a new table. It chooses and opponent, takes my 250.000 chips then throws me to the main menu and doesnt give me my chips back. I'm really happy with the app apart from this issue as it's done it several times to me now and it takes time and effort to build chips back up for it to do it again. Nick

By Nell   1 year ago


Not adding my coins to my team score,also it changed my cue back to a beginner

By Penny Matte   1 year ago


Game crashing making me lose games

By Neil Jones   1 year ago


Loads up, soon as i go to play game it goes back to home screen on tablet.happens constanley also mid way through games which means i lose the game.

By Pam Waggott   1 year ago


Game is constantly crashing. It has trouble finding videos for rewards. Will crash half way through. Game runs very slow. All other games run well and Internet is on fast speed with low jitter. This has made Game unplayable over last few weeks.

By Derek Robert Anderson   1 year ago


Every time it opens it goes back to home screen. On the odd time it stays on it crashes during game.

By Anthony   1 year ago


Hi i am using a galaxy tablet and i have 8 ball pool but as soon as i go to play it just goes back to the home screen , i have uninstalled and reinstalled ,even tutned of the modem and back on still not working

By Sharon   1 year ago


Soon as you put the game on going straight back to home screen tryed uninstaing it and reinstalling it but to still not working

By Alexander Sutherland   1 year ago


Dear team,. I installed 8 ball pool , when it goes to first page it crashes, and goes back to my home page?????? Can you help please. Alexander 412-484-306-0

By ahmed   1 year ago


8 ball pool not working . it was ok before 8 hrs ago

By Neil Jones   1 year ago


Keeps turning off mid game .By the time reloaded the game is lost .Also keeps freezing when looking at opponents profile

By Sam Renfroe   1 year ago


Try to retrieve my 8 ball history. I accidentally deleted it

By Sam Thedrummer   1 year ago


No avatars or profile pictures are showing in 8 ball pool. Only silhouette with a ?. Checked both my iPad and iPhone and my stepson, who also plays, had the same issue on his android phone.

By Crystal   1 year ago


Trying to log in via Facebook login and it's telling me the app is in development mode and I need to get permission from an app administrator? I've been playing this game for years. Now all of the sudden this??

By John Weightman   1 year ago


No points are being awarded

By Oscar   1 year ago


This morning trying to play the game and there is no more game is asking to star all over again, it was a regular account I don’t have the unic id what can I do

By Hash   1 year ago


8 ball pool is crashing me every time when I go on it

By Su   1 year ago


It's been some time now I have tried uninstalling and installing again everything when I click play with Facebook most times it dosent even load or if it does after being on load screen for so long it goes into the game and after about a min or two it leaves n just goes back to my home screen


Common dislikes about 8 Ball Pool app

- No option to "open all" for prize box opening

- Friend requests from players who have beaten you can be a nuisance

- Coins can disappear unexpectedly, causing frustration

- Random opponent selection can result in unfair matchups

- Recent changes to the game have made it less enjoyable for some players

- Bugs and connection issues can cause players to lose games and money.



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Common 8 Ball Pool Problems & Solutions. Troubleshooting Guide


   



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About this app

Do you want to play in the world of pool games? 8 Ball Pool is an addictive challenging game based on real 3D pool games, where you will challenge your friends online.  Playing pool in multiplayer tournaments with friends is easy: Sign in for free with your Miniclip or Facebook account and you’ll be able to challenge your friends straight from this multiplayer 8 ball game.  You can play pool in multiplayer or PvP mode using different balls and table types. 8 Ball Pool is designed to help your intelligence.  Use your pool strategie with the cue wisely in this online multiplayer ball game as every round will be more difficult after each level.  Become the best pool player and challenge your friends in this pool game.!  The game 8 Ball Pool is easy to win.  You can play in multiplayer or PvP mode in different pool tables.  In every competitive PvP match you play in our league, there’ll be Pool Coins at stake – win the match and the Coins are yours.  Challenge friends to a PvP pool match on the go.  Join us and challenge your friends to this ball game in PvP mode.  You just have to select the pool table and get ready.  Become a master of the pool!  The 8 Ball level system means you’re always facing challenging players in the 8 ball league.  Customize your cue and pool table!  You can also buy new items in the Pool Shop.  Compete in our 3D multiplayer league and become a master of 8 balls in 3D! 



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