Ma CNSS app not working? crashes or has problems?

Ma CNSS Status

Last Updated on 2024-10-11 by CAISSE NATIONALE DE SECURITE SOCIALE (MA)

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72 User reports:
App has problems

User reports 72

⚠️ Most reported problems ⚠️

Not working

63.0%

16.4%

Account

8.2%

Crashes

5.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Ma CNSS Problems 😠👌🔥

• The app does not work in countries under lockdown.

1 Reported Issues: 😵🆘🛟🚨📢

Ahmed Boumlik

2023-09-06

لا يمكنني تتبع ملفات 2023

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Common Ma CNSS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ma CNSS app on iOS and Android devices. Solve all Ma CNSS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ma CNSS iPhone Issues and Solutions

Ma CNSS iOS app crashes, not working, errors
Ma CNSS iOS app network issues
Ma CNSS on iOS has black/white screen

Ma CNSS Android App Issues and Solutions

Ma CNSS has errors/crashing/not working
Ma CNSS server network connectivity issues
Ma CNSS has black screen

Ma CNSS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ma CNSS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ma CNSS app crashes or not working on Iphone (iOS):

Close and restart the Ma CNSS app on iPhone
Update Ma CNSS app to the Latest Version for iOS
Uninstall and reinstall Ma CNSS iPhone app
Update your iPhone to the latest iOS version

Fix Ma CNSS on iPhone unable to connect to server/internet connection issues::

To resolve Ma CNSS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ma CNSS black/white screen (blank screen) on iPhone:

Follow the Ma CNSS iOS app troubleshooting guide Here →

Ma CNSS Android App Issues and Solutions

Fix Ma CNSS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ma CNSS app issues:

Force Stop the Ma CNSS App
1. On android, goto "Settings" » click Ma CNSS app. » click "Force Stop".

Update Ma CNSS to the latest version on PlayStore

Clear Ma CNSS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ma CNSS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ma CNSS.

Fix Ma CNSS unable to contact server/ Ma CNSS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ma CNSS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ma CNSS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ma CNSS on android.

Solve Ma CNSS black/white screens issue on Android:

Follow the Ma CNSS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CAISSE NATIONALE DE SECURITE SOCIALE (MA), developers of Ma CNSS.

About this app

Nous mettons régulièrement à jour notre application pour la rendre plus performante, la plus intuitive possible et introduire de nouvelles fonctionnalités pour donner une nouvelle dimension à notre relation avec nos clients. Accédez en toute sécurité à toutes les informations qui concerne votre protection sociale grâce à l'application mobile de la Caisse Nationale de Sécurité Sociale Ma CNSS.