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Listed below are our top recommendations on how to get in contact with Real Estate App by Realtor.com. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Real Estate App by Realtor.com. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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The accuracy of data in this app is awful. As a former Realtor, I know that the company called MLS (Multiple Listing Service) requires all Realtors to UPDATE all listings with current status (option, contingent, pending, etc.) within a certain time frame. Many Realtors do NOT do this, because they are “farming for Buyers.” When a Buyer is searching, there is absolutely no way to determine if a property is actually still available. If you are looking to relocate, the lack of timely reporting is frustrating. It is worthless to call every Realtor to find out if the property is still available. Also, when you have “viewed” a listing, there used to be the words “viewed” on the listing within this app. When you are looking at 20-30 properties in a county, it gets confusing to not be able to remember what you have previously looked at, and maybe bypassed for a reason. The “heart” ❤️ feature is nice,,but again...totally worthless when the listings is not updated to reflect proper status. If the data in this app is updated every 15 minutes, and actual property status is missing, then the Realtors are playing the system.
This has the best general layout and interface of any of the house hunter apps. Just wish a couple things were different. Information not on the website version is not here, and vice versa. Second, most annoyingly the map pins have TERRIBLE touch sensitivity. I try to select one pin on the map and it chooses a house not even close to what I selected. Try to select the pin again, and the displayed house jumps to another random pin I didn’t select. Try again, and it usually goes back to the first house, and back and forth. Just refuses to select and display the ACTUAL house I was selecting from the map. And finally, the map is slow to update listings after filtering. It will say X amount of houses met the filters, but then the map doesn’t display that. Have to zoom in and out of the map a few times to get it to update and display the correct listings. I do like the new green shading for schools. The previous colors made it seem like there were few good schools anywhere. I take school ratings with a grain of salt like that anyways.
You asked ...I miss being able to get the mileage & time from my place of work to the houses I’m looking at...And it really bothers me a lot that the living & family room sizes are not listed... to me, these are much more important than the bedroom sizes...It also would be helpful to be able to Have the option for the buyers to search homes with First floor bedrooms ..Or master suites... The most current taxes should be a requirement, currently we have to go to several websites to get accurate information ..the list agent’s website or Zillow to get current tax records (or do a tax records search, by address)...You should also add another field for additional taxes when there are multiple lots involved in a listing... none of these items are too much to ask for! And I think the association should consider offering a class on photography because some of the pictures are awful… I don’t want to see a blurry corner of every room in the house - I want to see the rooms! Thanks!
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