Contact Restaurant com Support
Company Name: Restaurant.com, Inc.
About: Restaurant.com is a dining deals site and a marketing platform where users can read restaurant
reviews, find deals, and browse menus.
Headquarters: Arlington Heights, Illinois, United States.
Restaurant com Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Restaurant.com. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Restaurant.com. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Restaurant.com, Inc.
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Get Pricing Info for Restaurant.comContact Restaurant.com! Or Contact Support
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Read 12 Customer Service Reviews 😭😔💔
I have 3500 points and I cannot use I would like to receive a credit for this please send me a check! No one accepts the certificates anymore everywhere I call they say we don’t accept! Any questions please call me at 718-213-2072 Thanks Joseph Mallozzi
Every time I log in it says sent a code to my email but it never received what about a code text to my phone?
I have several old unused certificates for restaurants which are still in business. The certificates state that they never expire, however the restaurants won't accept them. I have a few certificates for restaurants no longer in business, which I would like to exchange, however the website keeps asking me for an "order #", which is not explained. I can not find a phone # for restaurant.com! The website does not recognize my e-mail address or password which they have had for over 10 years. I guess I'm out of luck. Be very wary of doing any business with restaurant.com!!!
I am 80 years old and have been with your co since 2012 when they sold the co they lost my info and will not fix the situation.. I have lost my money and I am disappointed with your co. I will never use this co again. And I tell my friends how your co treated me. I have read other reports on line and it is not good.
Can't find a way to redeem my credits. Can't find a phone number to call support. Used the Question part no help!They say they are going to send something to your e-mail not happy with the run- around here email never showed up 20 minutes later!
I have been using restaurant.com for 20 years. last week I tried to use my last certificate for $10 and as I was trying to pay she said they no longer honor them. She said they have called many times and cancelled but you will not take hog heaven off the site. I have checked and it is still on the site. I was standing there with $20 dollars in my hand and nothing more in my pocket and had already had $32 plated up. I had to borrow $12 and it was so embarrassing. For 20+ years I have not had any trouble and now I`m trying to decide if I want to continue with the site. Most of the restaurants have left or non-existent. Is there any way you can help me? Joe Moore jomosmojo@redacted
I need copies of the Restaurant.com certificates for restaurants that no longer honor them. That should give me an opportunity to exchange these certifiicates for places that will honor them. Can you send these soon?
They have a restaurant on their website that does not honor their certificates anymore and yet restaurant.com is still selling certificates for that restaurant. I ordered three not realizing they were no good. They are no longer on my account page but have received no refund. I sent a couple emails but no response. I have called numerous times but just sit on hold for long periods of time. No customer support.
I made 3 purchases with Restaurant.com and were posted to my checking account on 11/19/22. I can't find anything that looks like a purchase order, and nothing has been shipped to me. I need a customer service phone number and someone to speak with.
Where is customer service not assessable for the blind and visually impaired
by Cheriemcknight 84
For the restaurants of my choice… I paid one price that would hold the value of a higher price… But in the small print basically it’s like a coupon when you’re purchasing for catering. I thought it was a self discount. By saying that I basically cherie McKnight 84 mean I thought it was a $25 restaurant card that I would be able to used as specified restaurants. I basically had $25 off of a $75 purchase. I don’t think I’m going to eat $75 worth of food by myself nor would I order a bunch of food to save $25. I also have a card in the email said it would expire. I try to find something to my liking but I’m also visually impaired and it’s not 100% assessable for the blind and visually impaired. I’ve been trying to find a customer service phone number which I cannot seem to find navigating with a screen reader on my phone. Hoping this review will have someone reach out to me. I am praying that happens because I don’t want to lose $50 worth of merchandise.
App Needs Serious Update
by Iam A. Foodlover
First, you should only have to log in once per use! You should not have to login every time to change from “my certificates” to “my account”! You should not have to keep logging in!!! There should also be an option to never have to login again, but the multiple login per session is ridiculous!
Certificates:
Once I am in and scrolling through my certificates, the full address should show. As it is now, you can only see the street address—not the town. I have certificates is several towns. I cannot tell where it is.
Also, (in this view)you can only “exchange” or “use” — you cannot click the restaurant name or icon and get anymore information (location, menu, etc.)
Certificates disappear (without notice). Sure they (probably) become credits, but there is no notification that they disappeared—there should be... and there should be a reason. There have been restaurants where I know I have purchased a certificate and it disappeared—no notice.
Sort: you cannot sort your certificates. They just come in some random order, I think it might be the order they were purchased? You should be able to sort alphabetically, as well as location, and dollar amount.
Bought gift cards but can’t find a place to spend
by Slslslalallalallsssslslllaa
I bought what seemed like a great deal, $24 for $200 gift cards. Sounds great, huh? I’ve tried to use these cards 4 times so far. No luck at all. First of all the restaurant options were pretty slim, all obscure places I have never heard of before with non-encouraging reviews. When I finally got courageous and pick a place, I couldn’t believe it. The only lady working there didn’t know what I was talking about when I mention the card, secondly, the place was filthy. Same thing happened the other 3 times. All gross places that you wouldn’t want to eat at even if it was for free. I’m stuck with these cards now. Very little hope it will ever work out.
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- If you are a Restaurant.com customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Restaurant.com.
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