UPS app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
45.2%

Login
26.0%

Something else
19.2%

Crashes
4.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of UPS Problems 😠👌🔥

- Logging into UPS My Choice is difficult and time consuming

- Packages are sometimes left at the wrong location, risking theft

  14 Reported Issues: 😵🆘🛟🚨📢

Carole
2024-01-10

App no longer working past the initial truck screen. Really unhappy because I do use it often.

Brett Maschino
2023-08-22

I still have a delivered package notification on my app from 20 days ago. No way to manually remove the notification. Kind of ridiculous.

Olabisi Ayodele
2023-07-27

The app is not opening , I have uninstalled and reinstalled up to no avail

Jeff Harrison
2023-04-28

App still not working. It will not get past the startup. All I see is the UPS logo and the three dots below it blinking in sequence. I removed the app and reinstalled and still get the same thing.

Arielle Shrek
2023-04-19

App will not complete load. Stays on startup screen. Has been this way over a week. Attempted to uninstall and reinstall on my iPhone 14 Pro with latest software update.

Jeff Harrison
2023-04-18

My UPS Mobile App will not open. I’ve deleted it and reinstalled and I still can’t get it to open.

Seth Ferrara
2023-04-14

For several months the UPS app either takes forever to open or eventually opens that there’s an error. Today the app showed that I had a notification but so fa have not been able to view it.

Todd Odham
2023-02-15

Won't load. Says something went wrong. Says to close app and try again later. I have cleared data and started over. Same response.

Imago Mana
2022-12-08

App opens to the UPS logo then just spins. Won’t open to see my tracked packages.

Vona MacMillan
2022-10-17

UPS app will not open up. Whrn I click on the app. I get a white page that flashes non stop. My mobile software is up to date. Cache has been cleared. Uninstalled and reinstalled app. It opens quickly showing only a white page that flashes non stop. I am expecting shipments from across Canada and from the USA. When will this be fixed?

Rebecca S Harbour
2022-08-23

App will not open on iPhone 11.

Robert P Gates
2022-08-15

The "To Me" option is no longer working. The "Track" option is working, but "To Me" no longer works.

Dean Kaminski
2022-07-20

07/20/2022- UPS MObile Business App NOT opening on my iPhone 12 Pro Max. I had to uninstall and reinstall and still, it took forever to actually open to allow me to input my username and password. Now it has been almost 2 minutes after inputting the username and password and I received an ERROR message stating: A system that is necessary to fulfill your request is currently unavailable. Please try again later. Yikes

Christopher Eichenlaub
2022-05-12

I can log in...I can fill out the shipping information on step 1 but after I click CONTINUE to proceed to step 2 it takes me back to step 1 with empty fields. Need to ship a package. I reinstalled the UPS app and that didn't help.

Showing 1-14 of 14

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Common UPS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UPS app on iOS and Android devices. Solve all UPS app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. UPS iPhone Issues and Solutions

  2. UPS Android App Issues and Solutions
       


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