Paylocity app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
32.5%

Login
22.9%

Not working
20.5%

Connection
19.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Paylocity Problems 😠👌🔥

- No way to submit technical bug problems in the app

- Problems on iOS when trying to submit to clock in

- Schedule option for employee to pre-add their own timings

- Supervisor option to add new tasks routinely

- Superfluous security questions and offline issues preventing instant login

- Time-out for security reasons when leaving page open

  27 Reported Issues: 😵🆘🛟🚨📢

Kennedy
2024-04-22

Can login through the website but unable to login in through the app.

Roger
2024-01-31

I have a IPhone 13 and use Paylocity for work. I can punch time in but when i try to punch out i get a message saying I AM IN AN UNATHORIZED LOCATION. I am still at work in the building

Nicholas Salinas
2023-10-07

App give submit photo api error when I try to clock out, on android

Glenn Quier
2023-10-05

App updated now it can't establish a connection and getting an error when trying to punch

Quentin Metz
2023-08-07

So after leaving a job and coming back, having my account reactivated, and going to punch in for the first time. I found I do not have the punch in or out option. Is there anyway to fix this?

Gil Phillips
2023-06-12

Unable to login through app. Can login through the site just fine with the same credentials. Says “non-employee” in the app.

David Lehman
2023-06-11

When I try and look at the timesheet on my iPhone, it tells me an error has occurred heard and never loads it

Dan
2023-05-14

Paylocity app closes pop up window for user verification, when attempting to login, with the correct login information. Google Pixel 4 XL , Android13

Stephanie Williams
2023-05-08

Can't download paylocity Everytime it say try again

Thomas Kreiner
2023-01-05

trying to log in to the app on Iphone4, fill out all information to try and gain access to my account name and password, after receiving confirmation code, app just locks up and keeps trying to load, The last 3-4 days i have not been able to punch in or out and have to have my manager input it manually on his computer, i can't seem to find a fix any where..

Diane
2022-12-29

Is this a known bug? On iphone7, I select "End Lunch" but it converts this in "history" to "Clock In". This has caused confusion in HR. It can't seem to save an "End Lunch", ever. Thanks

Rudy Stoett
2022-12-15

When I log in, the site immediately signs me out. I have tried using different browsers, different devices, and clearing all cookies/cached data. Nothing works.

Tanner Cox
2022-11-12

When I log in, the site immediately signs me out. I have tried using different browsers, different devices, and clearing all cookies/cached data. Nothing works.

Lydia Wong
2022-09-24

In the past, a few times when I punch out, Paylocity accepts it, but then the next day I discover that it actually did not punch me out. Today I punched in my return from lunch and it gave me no indication that it had not accepted the clock in, yet at the end of the day, it reported that I had not ended lunch! This same kind of incident has happened in the past. Why doesn’t Paylocity give us an error notice if it does not accept our punch? I have also had many problems opening up the app. It is often too slow to open the Log in page or the Clock in page!!

Wesley Lee
2022-09-18

Greetings, When I open the app at my work I do not get the punch option in my menu. I have an android phone. What do I need to do to ensure punch shows up? Is it a gps issue? Thank you

Allison Tinsley
2022-08-26

I can login on browser just fine but when I try to log in on the app it says Non employee

Emmanuel
2022-08-16

I downloaded Pelocity to use for my Job and the punch feature is absent . How can this be fixed.

Chris
2022-08-04

Unable to login through app. Can login through the site just fine with the same credentials. Says “non-employee” in the app.

Matthew Wallace
2022-07-15

Wouldn't update deleted now won't download or install

Jessica
2022-07-11

Recruiting and onboarding not allowing me to open. It pops up with a error code.

Mark Prusinowski
2022-06-13

Timesheet page on iOS app defaults to a week view in April (it’s now June), and always goes to that week. I have to scroll right arrows to catch up to current calendar. It has been doing this since April, and I am afraid what’s going to happen when we get into later months this year…

Elaine Pomeroy
2022-06-08

The app is not working at all. Deleted it and tried to re- download -will not download either.

Alex Li
2022-06-01

I am using the paylocity web platform on chrome browser [mac M1 pro] and keep accidentally corrupting the database; any saves I do to the corrupted day do not apply and I keep needing to contact someone in my company with admin privelideges to fix it. Steps to reproduce: 1) I go to the employee timesheet page 2) I enter in times for a day such as 8:00am, 12:00am lunch start, 12:30am lunch end, 6am day end. Note the last punch is incorrect (am not pm). 3) Paylocity accepts my invalid punch, moving 6am into the next day. 4) Attempt to remove the 6am punch and save. After refresh, it comes back. Oops 5) go through process of complaining to hr until they delete it for me 6) accidentally make a invalid punch again the next day

Joy
2022-05-21

Trying to reset password but when it gets to the robot screen to select images, it won’t select. Then it sent me to a page that said press play and type what u hear but it won’t let u press play

Christopher Lester
2022-05-13

App is stuck on paperless opt in for W2-1099 forms.

Sandra Kay Mangus
2022-05-11

App would not open to punch in even after restarting cell. Please solve this since it has happened before.

Victor Dinarello
2022-05-10

When I put my password in it takes 20-30 seconds and then a Dismiss message comes up with a error message that follows

Showing 1-27 of 27

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About this app

Laptops, smartphones, tablets, and ubiquitous Internet access have created a workforce that wants and expects to access important work functionality and data from anywhere.  Company Code, User Name and Password are required to access the application.  To use this app Mobile, your company must be a this app customer and you must be an authorized user with this app credentials.  Mobile tools that deliver the data and information employees need are no longer revolutionary—they’re necessary.  Modern employees work from more places than just their desks.  Security Role Rights, specific access to the this app Mobile application and content listed below may vary from company to company. - All activities performed will be encrypted and routed safely to secure this app servers.