Alight app not working? crashes or has problems?

Alight Status


I have a problem with Alight

Are you having issues? Select the issue you are having below and provide feedback to Alight.




⚠️ Most reported problems ⚠️

Login
24.1%

Not working
20.7%

Something else
17.2%

Account
10.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Alight Problems 😠👌🔥

- Unacceptably slow

- Poor tech support

- Lag in financial account information

- Limited functionality

- Poor browser system

- Unsatisfactory financial products

  5 Reported Issues: 😵🆘🛟🚨📢

Therese
2023-11-27

my phone broke so I got a new one - and transferred everything onto the new phone, but when I try to refresh my steps now in the activity tracker of the alight well app, I receive the following: Unable to perform operation. No user device matching the device UUID is linked for this user.

Tara
2023-06-29

This app keeps losing my password. I requested to access the code by phone, and there’s no call coming in. I tried it again, and it locks me out. I requested a hardship that you people failed to give me as you are keeping it pending the whole month. I need the money I requested. You messaged to check the status of my request and I can’t get in.

Clark Ranney
2023-03-20

Trying to log in to Alight App for first time and am not receiving the access code for two factor authentication. I've requested a new code several times and never received one. I am able to log into my account on your website on my PC. Any problems with the iPhone 14 / iOS 16?

Asia Diaz
2022-09-04

After successfully using the app for a couple of weeks I have been logged out and although I am putting in the correct information (in the app and through a web browser) it is not letting me sign back in.

MICHAEL WELLS
2022-06-29

Your app says my User ID and password does not match your records.Right after trying to log in I log into the network at work,lol.Your app is garbage.Wanna change my mind?Email me

Showing 1-5 of 5

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Common Alight Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alight app on iOS and Android devices. Solve all Alight app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Alight iPhone Issues and Solutions

  2. Alight Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alight Solutions, LLC, developers of Alight.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Alight Website

Privacy Policy: https://cache.alight.com/privacy/PrivStat.htm

Developer: Alight Solutions, LLC




About this app

Access your employer benefits – health, retirement and payroll details anytime, anywhere. this app mobile app is available for any employee and benefit participants of companies that partner with this app Solutions to administer their HR and benefit programs.  We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.  Subject to terms, conditions and availability. this app is a registered trademark this app Solutions LLC. Work and life. Companies and people.  Disclaimer: Features available on Alight are dependent on your employer’s benefit plan.  Once logged in, you can access your personal benefits information wherever and whenever needed.  We understand the powerful human connections that create success for your organization.  Innovation and understanding.  We are proud to be shaping the future of work and life for organizations, people and their families.