Alight app not working? crashes or has problems?

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23 User reports:
App has problems
 User reports 23

⚠️ Most reported problems ⚠️
Login
32.1%

Crashes
28.6%

Something else
17.9%

Not working
10.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Alight Problems 🔥

- Unacceptably slow

- Poor tech support

- Lag in financial account information

- Limited functionality

- Poor browser system

- Unsatisfactory financial products

📋 5 Reported Issues:

T
Therese 2023-11-27

my phone broke so I got a new one - and transferred everything onto the new phone, but when I try to refresh my steps now in the activity tracker of the alight well app, I receive the following: Unable to perform operation. No user device matching the device UUID is linked for this user.

T
Tara 2023-06-29

This app keeps losing my password. I requested to access the code by phone, and there’s no call coming in. I tried it again, and it locks me out. I requested a hardship that you people failed to give me as you are keeping it pending the whole month. I need the money I requested. You messaged to check the status of my request and I can’t get in.

C
Clark Ranney 2023-03-20

Trying to log in to Alight App for first time and am not receiving the access code for two factor authentication. I've requested a new code several times and never received one. I am able to log into my account on your website on my PC. Any problems with the iPhone 14 / iOS 16?

A
Asia Diaz 2022-09-04

After successfully using the app for a couple of weeks I have been logged out and although I am putting in the correct information (in the app and through a web browser) it is not letting me sign back in.

⚠️ Troubleshoot | Report Issue ⚠️
M
MICHAEL WELLS 2022-06-29

Your app says my User ID and password does not match your records.Right after trying to log in I log into the network at work,lol.Your app is garbage.Wanna change my mind?Email me

Showing 1-5 of 5 reported issues:

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Common Alight Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Alight iPhone Issues and Solutions

  2. Alight Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: AlightWorklife@alight.com

Website: 🌍 Visit Alight Website

Privacy Policy: https://cache.alight.com/privacy/PrivStat.htm

Developer: Alight Solutions, LLC




‼️ Outages Happening Right Now

  • May 29, 2025, 03:34 PM

    a user from Byram, United States reported problems with Alight : Login

  • May 27, 2025, 01:36 PM

    a user from Reston, United States reported problems with Alight : Login

  • May 23, 2025, 04:23 PM

    a user from New York, United States reported problems with Alight : Login

  • Mar 17, 2025, 12:26 PM

    a user from Richmond, United States reported problems with Alight : Login

  • Feb 19, 2025, 07:59 PM

    a user from Summerfield, United States reported problems with Alight : Crashes

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