Miracle-Ear app not working? crashes or has problems?

Miracle-Ear Status


I have a problem with Miracle-Ear

Are you having issues? Select the issue you are having below and provide feedback to Miracle-Ear.




⚠️ Most reported problems ⚠️

Not working
38.5%

Something else
34.6%

Connection
11.5%

Crashes
7.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Miracle-Ear Problems 😠👌🔥

- App crashes when it can't pair

- App loses connection with hearing aids

- App is unable to re-pair

- App has no trouble or base controls

  9 Reported Issues: 😵🆘🛟🚨📢

Duane Pajak
2023-06-23

My Miracle Ear hearing aids keep disconnecting with my samsung Android phone making it necessary for me to turn off phone and back on again. This problem is very frustrating and annoying. I hear that while the connection with these hearing aids work well with IPhones, for some reason problem is with Bluetooth on Android phones. Please help me out in resolving this issue. Thank you very much! Duane Pajak

Susan Palmer
2023-06-11

My right hearing aid will not charge to the 3 green lights.

Connie Sarullo
2023-04-16

App was working fine yesterday. Had a visit with Miracle Ear rep yesterday and he re-paired app to iphone. When I go into app now I get hearing aids not connected message. Does not show current usage, cannot lower or raise volume. Bluetooth is on. Battery display on iphone shows left 100% right 90% left. Can I get some help with this problem? Thank you.

David Greenlee
2023-03-16

app working both right and left fine but through pone only right has sound

Gerald Bartz
2022-12-29

Daily usage is not recording number of hours.

Ric Melton
2022-12-21

I bought my Miracle-Ear MEMINI hearing aids about two years ago. From day one, the app has had a multitude of problems including incredibly aggravating connection issues. I have notified Miracle-Ear support several times and get the same answer "...we have an update coming out in a few weeks, please be patient..." (over and over again). I have also taken the hearing aids in several times and the technician always does the same things too (uninstalls and reinstalls the app and cleans the hearing aids which may help for a little while (or not at all). There are other recurrent issues as well (such as a double chime that the Miracle-Ear technicians have yet to define), the left hearing aid sporadically shutting itself off and on and on and on. Not once has anyone offered to take the hearing aids in for repair or suggested replacement. And on top of the three year warranty (which is still in effect) I also pay about $175 a year (also since day one) for additional insurance on top of the warranty! With all that, I still have the same issues I have always had and no one has resolved them. And as if that was not enough, the technician has consistently tried to blame either me or my iPhone (and/or its age) as the culprit. My iPhone was about three years old when I bought the hearing aids, the problems started almost immediately upon purchase. I spent $7,500 on my hearing aids and have had constant problems with them and feel completely ripped off.

Bob Rogers
2022-11-10

App tells me that my aids are not connected. I tap on the "reconnect" icon and nothing happens. My aids are fully charged and within 12 inches of my android phone.

William Pine
2022-10-02

Upgraded iPhone, Bluetooth works but the daily usage is not working. Other controls on app, volume, etc work, but keeping track of my hours on the daily usage is not working.

Michael Ziegler
2022-07-19

Can I access the miracle ear app on my apple watch?

Showing 1-9 of 9

Have a Problem with Miracle-Ear? Report Issue




Common Miracle-Ear Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Miracle-Ear, Inc., developers of Miracle-Ear.




About this app

The Miracle-Ear™ App is compatible with Miracle-Ear hearing aids that have Bluetooth® technology when paired with a smartphone with minimum required specifications as noted below.  Additionally, the Miracle-Ear App includes a resource center with frequently asked questions and videos to show you how to care for your hearing aids.  MiracleEar is optimized to minimize battery use for both your hearing aids and your smartphone.  MiracleEar will reconnect to the hearing aids each time it is used.  Miracle-Ear is a leader in hearing healthcare.  Our goal is to help each customer realize the full potential of their passions, relationships and life.