Clipper Card app not working? crashes or has problems?

Clipper Card Status
I have a problem with Clipper Card

Are you having issues? Select the issue you are having below and provide feedback to Clipper Card.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
8 User reports:
App has problems
 User reports 8

⚠️ Most reported problems ⚠️
Something else
46.7%

Not working
26.7%

Connection
20.0%

Account
6.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Clipper Card Problems 🔥

-Long wait times to reload card

-Need an iPhone 8 or newer to use digital card

-Cannot buy cards at stations

-Additional $5.00 cancel fee and return of physical card for refunds

-Extra charge of $30 when auto load is turned off

📋 7 Reported Issues:

D
Damon Musselman 2023-06-25

Clipper app will not let me load money

K
Krista Miya 2022-10-18

It hasn't let me load money for 3 months and doesn't appear to show the correct value. I haven't been able to take public transportation because of this. Has anyone figured out a solution?

D
Diana 2022-10-14

the app is not letting me reload and isn’t showing me the correct amount of cash value .

T
Tag1les 2022-10-05

Clipper Card App works on BART, wouldn't work at MUNI turnstile or on Muni light rail train.

⚠️ Troubleshoot | Report Issue ⚠️
R
Ro 2022-09-16

The app appears to be down and the payment function is not allowing me to reload.

E
Enrico Forbes 2022-09-01

The app initially said my "card' was in another device which it wasn't and here it is the 31st and I am trying to renew my monthly pass and the payment won't go thru and it isn't my payment method. Looks like I will have to drive the horrible 101 tomorrow.

S
Sophie Chertok 2022-08-05

won't let me load money onto it from app

Showing 1-7 of 7 reported issues:

Have a Problem with Clipper Card? Report Issue




Common Clipper Card Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Clipper Card iPhone Issues and Solutions

  2. Clipper Card Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: custserv@clippercard.com

Website: 🌍 Visit Clipper Website

Privacy Policy: https://www.clippercard.com/ClipperWeb/privacy.html

Developer: MTC Applications




‼️ Outages Happening Right Now

  • May 16, 2025, 07:30 PM

    a user from Oakland, United States reported problems with Clipper Card : Account

  • May 16, 2025, 04:05 PM

    a user from Midfield, United States reported problems with Clipper Card : Connection

  • Apr 07, 2025, 12:24 PM

    a user from San Jose, United States reported problems with Clipper Card : Not working

  • Mar 02, 2025, 02:29 AM

    a user from San Francisco, United States reported problems with Clipper Card : Not working

  • Started 8 minutes ago

    FreeStyle Libre 3

  • Started 15 minutes ago

    Yara Connect Pro

  • Started 36 minutes ago

    Boundless

  • Started 48 minutes ago

    Towerlands

  • Started 49 minutes ago

    Miles

  • Started 49 minutes ago

    AccuWeather

  • Started 56 minutes ago

    Sheetz Food Delivery & Rewards