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⚠️ Most reported problems ⚠️

Something else
63.6%

Not working
27.3%

Connection
9.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Clipper Card Problems 😠👌🔥

-Long wait times to reload card

-Need an iPhone 8 or newer to use digital card

-Cannot buy cards at stations

-Additional $5.00 cancel fee and return of physical card for refunds

-Extra charge of $30 when auto load is turned off

  7 Reported Issues: 😵🆘🛟🚨📢

Damon Musselman
2023-06-25

Clipper app will not let me load money

Krista Miya
2022-10-18

It hasn't let me load money for 3 months and doesn't appear to show the correct value. I haven't been able to take public transportation because of this. Has anyone figured out a solution?

Diana
2022-10-14

the app is not letting me reload and isn’t showing me the correct amount of cash value .

Tag1les
2022-10-05

Clipper Card App works on BART, wouldn't work at MUNI turnstile or on Muni light rail train.

Ro
2022-09-16

The app appears to be down and the payment function is not allowing me to reload.

Enrico Forbes
2022-09-01

The app initially said my "card' was in another device which it wasn't and here it is the 31st and I am trying to renew my monthly pass and the payment won't go thru and it isn't my payment method. Looks like I will have to drive the horrible 101 tomorrow.

Sophie Chertok
2022-08-05

won't let me load money onto it from app

Showing 1-7 of 7

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About this app

By downloading ClipperCard, you agree to and accept the terms of the Clipper Mobile Application License Agreement ( app. com/ClipperWeb/mobile-application-agreement. html) and the Clipper Privacy Policy ( app. com/ClipperWeb/privacy. html).  Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area.  The new Clipper app lets you manage your Clipper account from your iPhone—add value, view your history, and plan your trip!  The Clipper app has real-time transit information and helpful trip planning tools to make getting around the Bay easy!  The Clipper app gives you step-by-step instructions for setting up a new Clipper card or transferring an existing Clipper card to your Apple Wallet.  Sign in and out of multiple Clipper accounts in the Clipper app to manage a card on behalf of someone else.  You can register a new card, load cash value and transit passes, set up Autoload, view your recent activity, and other features.  The Clipper app gives you the same account access as the website, but on your iPhone!  You can view nearby transit options and routes, get real-time travel and arrival information, and save your favorite locations, stops, and stations.  By downloading ClipperCard, you agree to and accept the terms of the Clipper Mobile Application License Agreement ( app. com/ClipperWeb/mobile-application-agreement. html) and the Clipper Privacy Policy ( app. com/ClipperWeb/privacy. html).