Are you having issues? Select the issue you are having below and provide feedback to Clipper Card.
-Long wait times to reload card
-Need an iPhone 8 or newer to use digital card
-Cannot buy cards at stations
-Additional $5.00 cancel fee and return of physical card for refunds
-Extra charge of $30 when auto load is turned off
Clipper app will not let me load money
It hasn't let me load money for 3 months and doesn't appear to show the correct value. I haven't been able to take public transportation because of this. Has anyone figured out a solution?
the app is not letting me reload and isn’t showing me the correct amount of cash value .
Clipper Card App works on BART, wouldn't work at MUNI turnstile or on Muni light rail train.
The app appears to be down and the payment function is not allowing me to reload.
The app initially said my "card' was in another device which it wasn't and here it is the 31st and I am trying to renew my monthly pass and the payment won't go thru and it isn't my payment method. Looks like I will have to drive the horrible 101 tomorrow.
won't let me load money onto it from app
Complete guide to troubleshoot Clipper Card app on iOS and Android devices. Solve all Clipper Card app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Metropolitan Transportation Commission, developers of Clipper Card.
By downloading ClipperCard, you agree to and accept the terms of the Clipper Mobile Application License Agreement ( app. com/ClipperWeb/mobile-application-agreement. html) and the Clipper Privacy Policy ( app. com/ClipperWeb/privacy. html). Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. The new Clipper app lets you manage your Clipper account from your iPhone—add value, view your history, and plan your trip! The Clipper app has real-time transit information and helpful trip planning tools to make getting around the Bay easy! The Clipper app gives you step-by-step instructions for setting up a new Clipper card or transferring an existing Clipper card to your Apple Wallet. Sign in and out of multiple Clipper accounts in the Clipper app to manage a card on behalf of someone else. You can register a new card, load cash value and transit passes, set up Autoload, view your recent activity, and other features. The Clipper app gives you the same account access as the website, but on your iPhone! You can view nearby transit options and routes, get real-time travel and arrival information, and save your favorite locations, stops, and stations. By downloading ClipperCard, you agree to and accept the terms of the Clipper Mobile Application License Agreement ( app. com/ClipperWeb/mobile-application-agreement. html) and the Clipper Privacy Policy ( app. com/ClipperWeb/privacy. html).