Contact Alight Support
Published by Alight Solutions, LLC on 2023-10-28 About: Access your employer benefits – health, retirement and payroll details
anytime, anywhere.
Alight mobile app is available for any employee and
benefit participants of companies that partner with Alight Solutions to
administer their HR and benefit programs.
How to Contact Alight Customer Service/Support
Listed below are our top recommendations on how to get in contact with Alight Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Alight Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Alight Solutions, LLC
E-Mail: [email protected]
Website: Visit Alight Website
Reported Issues: 4 Comments
By Hunter Hutchens
1 year agoVerification access code by text message not working. My phone is not receiving any text messages, and there are no other alternative methods given of receiving the code.
By Eight Hours Day
Limited functionality - at best
The app is consistent with the level of usefulness that Alight provides to their customers - to be expected by a legalized group of scammers. You can get basic account balance and contribution amounts, but that’s about it. You can increase your contributions to your 401k, and that’s about it. Forget about accessing any health information - doesn’t work at all despite what their ads claim. Financial account information seems to lag by a day or two. Asking for tech support for this app is an effort in futility.
By gmrple
Slow and frustrating
Note: this app presents a form to users if they elect to give negative feedback, which would otherwise redirect to the app store review page if the user elected to give positive feedback. This app is unacceptably slow, I still get dumped into webpages in a terrible browser system. I am less than thrilled with Alight’s annuity-like financial products as well. Avoid.
By Katelyn Black
Unresponsive garbage fire
Every action takes a minute to load and fails to load half the time. It feels like I am using a 90s web browser rather than an app. It’s impossible to update info with how unresponsive the app is. About all it’s good for it to check if the company hasn’t stolen all your money yet. Can not wait to transfer my 401k to another company!
Have a Problem with Alight Mobile? Report Issue
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Why should I report an Issue with Alight Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Alight Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Alight Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Alight Mobile.
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